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Toyota of Lancaster

Lancaster, CA

4.5
5,968 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,968 reviews

December 01, 2018

Excellent service, great customer service Service done on time great service overal. Will definally recommend Toyota of Lancaster to friends and family mem More

by PAULETTE4403
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Osuna
December 01, 2018

Experience I was helped quickly and effectively. Every employee was approachable and directed me where I needed to go. The appointment process was quick and easy More

by MS.CAROLINASANCHEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Osuna
December 01, 2018

Max Ciotti is great I drive 3 hours (round trip) for every service appointment because of Max. His customer service is amazing. I will continue doing business with Lancas More

by Vanessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Ciotti
December 01, 2018

Best car shopping experience ever I had always dreaded shopping for car. I hayed the haggling and stress of negotiating a good deal. This was totally different. There was no stress inv More

by mando55th
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2018

Happy customer I’m happy with the work that was done to my truck. They addressed all my concerns in a reasonable time. I will recommend to friends and family. More

by HERNAN454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hachey
November 30, 2018

Toyota’s are the Best The service was good. It would’ve been perfect if it was explained to me what was done and how everything came out. Instead I was headed out some pape More

by LORES143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2018

Great Service My experience with Toyota of lancaster was a good experience!! I was taken care of by Tom G. he had me in and out of there at a good amount of time. More

by BMYHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Blackwell, Tom Grabbit
November 30, 2018

Sean Preston The best service agent this company has. He works with his customer's like his friends and cares about keeping his customer's happy when they come and More

by MRWIZ2RD9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2018

Extremely long wait to be seen and for incomplete service. Customer had 9 am appointment for 50K maintenance and wiper sprayer service, was not seen until around 9:45 am. Also, would be helpful if customer ser More

by dcaw17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rey Osuna
Dec 06, 2018 -

Toyota of Lancaster responded

Hi dcaw17, sounds like we really botched your appointment. I apologize that you didn't receive a higher level of customer service during your visit. I would like to discuss your experience with you personally. Please call Teresa Caso, customer relations manager, at 661-948-0731 M-F. Please allow us an opportunity to enhance your next visit with us. Thank you. Toyota of Lancaster

November 29, 2018

Great Customer Service Buying a car is fast and easy at Toyota of Lancaster. Everything went really well and we also got a good deal on a toyota camry. More

by laeeqa.aslam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Altieri
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