Back

Toyota of Lancaster

Lancaster, CA

4.5
5,727 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
Contact Dealership

43301 12th St West

Lancaster, CA

93534

Directions

By Type

Showing 5,727 reviews

October 16, 2018

Excellent service great staff very attentive Highly recommend to anyone & family , friends The staff is very friendly, very detailed with what work was done on your More

by MICHELLEDCABALLERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wengert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Boghos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David White, Geoff Yeager, Luis Alvarado, Gregory Grimes, Arlette Canaan, Teresa Caso, Jose Martinez
October 16, 2018

Cashier giving me someone's keys Went to the cashier to finish my visit at Toyota. Cashier was handing me wrong keys. I told her those were not mine. She looked confused and stated More

by 5DODGERFANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maurcio
Oct 17, 2018 -

Toyota of Lancaster responded

Hey Dodgerfans, We apologize for the naive remark. We will be reviewing your interaction and implementing some additional training for the cashier. We are grateful for your time in giving us a review and thank you for the feedback. Toyota of Lancaster

October 16, 2018

Very good would come again and recommend Thank you very much, everyone is really nice and helpfull. They helped me very mich and made everything easier. I would totally recomend this dealer t More

by DIAZV7592
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Monico
October 16, 2018

Excellent Lancaster Toyota, simplemente la mejor experiencia que he tenido como comprador. No me presionaron, escucharon mis necesidades primero y luego me di More

by JOHNNY HERRERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Florentino Santiago
October 16, 2018

Too notch service advisors The service advisor Max was very attentive to all of my concerns. The service technician assigned to my vehicle was also thorough with the service I w More

by CADEHINES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Ciotti
October 15, 2018

Excelente customer service, Professionalism, customer satisfaction excellence at all levels. I was able to drive my car without money showing me trust. Follow up by phone Many More

by MARITZAZELAYAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Alvarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wengert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Florentino Santiago
October 15, 2018

Great experience my son erick was the salesperson and he helped me get into a new Toyota camry his manager greg was very friendly as well and Blaine did great in finan More

by Angierincon1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Radcliffe, Erick Rincon
October 15, 2018

Great Service While I had to wait in line, the staff was very efficient in moving people through. The service manager was very courteous. The service was completed More

by Darth Cup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Ciotti
October 14, 2018

Greedy dealer I took my car, (Corrola) that my son gave so I wouldn't have a car payment about 1 month ago and they replaced all the fluids and the airbag they had More

by GRAJEDAMARIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Martinez
Oct 08, 2018 -

Toyota of Lancaster responded

Hi Maria, Maria, we're truly sorry to hear about your recent visit. Our priority here at Toyota of Lancaster is to ensure that every customer leaves our dealership with a great experience. We would love to speak with you further on the matter. Please contact me at your earliest convenience. 661-952-2141 or tgrabbit@tol-av.com Sincerely, Tom Grabbit

October 14, 2018

Jose has taken care of our Toyota for 10 years he us awesome Outstanding. I personally ask for Jose Martinez only. Jose has outstanding customer service skills. He is an asset to any organization and should be More

by BETHHODGEUSAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
...
523
...