Toyota of Lancaster

Routine check up The service manager Channing especially, and Jose who has alternatively helped me, are both outstanding, proactive, and see that the job gets done tim The service manager Channing especially, and Jose who has alternatively helped me, are both outstanding, proactive, and see that the job gets done timely and we’ll. More

New Car check-up At my appointment time I got in a timely fashion. the person helping me was friendly and knowledgeable. Helped me with a little problem. I was told At my appointment time I got in a timely fashion. the person helping me was friendly and knowledgeable. Helped me with a little problem. I was told it would be about an hour and I was out within the allotted time. I appreciated the team being on time. More

Service Dept-Excellent -- Used Car Sales Dept-Not Great I would ONLY recommend the Toyota of Lancaster service department...I have used this service department for years and they have always been excellent! I would ONLY recommend the Toyota of Lancaster service department...I have used this service department for years and they have always been excellent! I would NOT recommend the Toyota of Lancaster dealership for buying used cars! We recently bought a used car from this dealer and will never do that again! I don't feel we got the best price on the car, and the condition of the car turned out to be not as we were led to believe by the Used Car Sales Manager, Walt. I definitely feel we overpaid for the quality and condition of the car we ended up buying. The salesman, July, was brand new, very nice and made promises that the dealership did not want to follow through on. After a couple months of haggling, the dealership finally made good on the promises...but I will never buy another car from this dealer. More

Always a pleasure I have been dealing with Max Ciotti for over 4 yrs. He has always been perfect in making sure that i was serviced well. We have become very friendly o I have been dealing with Max Ciotti for over 4 yrs. He has always been perfect in making sure that i was serviced well. We have become very friendly over the years and he makes me feel like I'm special when I come in. I never take for granted he kindness, but if he's not there I would prefer to come back. Relationship in customer services are important, Max sets the bar high!!! More

Awesome salesman My husband was unavailable to attend the dealership with me, and the salesman was more than willing to allow me to take it by his work for him to chec My husband was unavailable to attend the dealership with me, and the salesman was more than willing to allow me to take it by his work for him to check it out. July Puzon was extremely helpful and not pushy what so ever. If there were more car salesmen like him, everyone would have a more enjoyable time purchasing a vehicle!! If I ever purchase another vehicle from Toyota again, I'd see if he was working first. More

Grate work Amazing experience well educated and professional will recommend for a first time buyer grate location . I’m very happy with the car we got thank you Amazing experience well educated and professional will recommend for a first time buyer grate location . I’m very happy with the car we got thank you More

Service was great. Advisor Chanin is awesome and very communicative. Shuttle took a while. But very friendly. I did notice they switched my license plate frames wi Advisor Chanin is awesome and very communicative. Shuttle took a while. But very friendly. I did notice they switched my license plate frames without notifying me. I had the old Sierra Toyota frames on, now they have Lancaster Toyota. Reason why I kept my Sierra ones, is because to have proof I bought when they were the owners and they offered different warranties on the used vehicles than they do now, I want to make sure my warranties will still be honored if I ever need them. More

Got my brand new car (Toyota camry2018) Amazing attitude and made my parents and I and my nephew feel at home very chill guy and also helped me through my test drive and talked to me about m Amazing attitude and made my parents and I and my nephew feel at home very chill guy and also helped me through my test drive and talked to me about my vehicle with so much patience and Thanks to Edwin & Tony I got my car today. I’m the happiest customer leaving from here with a huge smile on my face :) Thanks More

took care of problems with no issues or hassels I will only make an appointment when I can get one with Chanin . She is so professional and always handles my problems quickly and efficiently. I will only make an appointment when I can get one with Chanin . She is so professional and always handles my problems quickly and efficiently. More