Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Lancaster
Lancaster, CA
5,727 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 3:00 PM
Filter Reviews by Keyword
By Type
Showing 5,727 reviews
October 20, 2018
Employes don't know their vehicles. We have a brand new 2018 Toyota Land Cruiser and the employee Jose Martinez ...........charged us for labor for first time service. Totally unprepar We have a brand new 2018 Toyota Land Cruiser and the employee Jose Martinez ...........charged us for labor for first time service. Totally unprepared to do his job when he didn't know Toyota service care. Every new Toyota gets free service for 2 years and 25,000 miles. We went to the dealer in Santa Clarita to get a copy of this information. Seriously, need to train your people in Lancaster. More
by jkearin
Verified CustomerEmployees Worked With
Jose Martinez
October 20, 2018
Always an excellence experience. Chanin is the BEST Service Advisor that any Toyota Service Dept. has employed. We have owned 7 Toyotas since 1976 & Your service dept, is by far, @ Chanin is the BEST Service Advisor that any Toyota Service Dept. has employed. We have owned 7 Toyotas since 1976 & Your service dept, is by far, @ the very top. I did not have an appointment as my left front tire kept losing air so I just popped in @ Toyota of Lancaster. Chanin, immediately, set up service for that tire. Unfortunately, I needed a new tire. Please note, all 4 tires were purchased from Toyota approx 2 years ago. Extremely satisfied with the service. Thank You. More
by PATTYDJACOB1
Employees Worked With
October 20, 2018
They are awesome I was in need of a car real bad, with my credit score being low, I walk away with a 2018 Yaris ia. I didn't have much to put down and they still work I was in need of a car real bad, with my credit score being low, I walk away with a 2018 Yaris ia. I didn't have much to put down and they still work with me, they made sure I was a happy person when I left there. More
by J.TIFFANY1981
Employees Worked With
Trevor Stevens
October 20, 2018
Great Service Adviser Good job to Sean Preston. Great service Adviser. Your service usually depends on how good your Service Adviser is. Sean was quick to check me in. Sinc Good job to Sean Preston. Great service Adviser. Your service usually depends on how good your Service Adviser is. Sean was quick to check me in. Since my car is new, and this was my 1st Service in quite a while at Lancaster Toyota, he had a Tech address my 'rattles' right away. The Lounge is a nice place to hang out too. Also a shout-out to Tom Grabbit, the Service Director. He's always there to address any concerns. Contrary to the reviews on Yelp! if you have an issue Tom is always willing to address and resolve the concern. Good job to Sean and Tom. More
by shelsley
October 20, 2018
Good Experience Finance Gentleman Ian was Great!!! I will definitely return in the near future. Employees were very attentive and responsive to all our concerns and n Finance Gentleman Ian was Great!!! I will definitely return in the near future. Employees were very attentive and responsive to all our concerns and needs. More
by FERNANDOCARRANZAJR
Employees Worked With
Other Employees :
Ian Finance , Troy Dewater, Christian Torres
October 20, 2018
Great Experience! Excellent Service! Loved that they accommodated my schedule! Quick drop off! Quick pick up! But still felt like I was being taken care and not rushed. Although I purch Loved that they accommodated my schedule! Quick drop off! Quick pick up! But still felt like I was being taken care and not rushed. Although I purchased my vehicle at the Victorville Toyota Center, this Service Department knows how to treat their customers. I will definitely be coming back as a repeat customer. More
by MARJORIE.DEGRAW64
Employees Worked With
Rey Osuna
October 19, 2018
Great service I was able to have my car fixed within a day. I am satisfied with the care and Rey was attentive. He was able to make sure that my car was fixed withi I was able to have my car fixed within a day. I am satisfied with the care and Rey was attentive. He was able to make sure that my car was fixed within a couple of hours. More
by RUTHGUZMAN46
Employees Worked With
Rey Osuna
October 19, 2018
Except service for regular maintenance Took my car in regular service using the appointment system and was in and out in an hour! The service department was excellent, although the guy sett Took my car in regular service using the appointment system and was in and out in an hour! The service department was excellent, although the guy setting my service up at the dealership needs some help on his customer service attitude. More
by cgilbert_2005
Employees Worked With
Michael Hachey
October 18, 2018
Great customer service. Overall it was a great experience, the service was great and friendly. I will recommend to my friends and family. The employees treat us very respect Overall it was a great experience, the service was great and friendly. I will recommend to my friends and family. The employees treat us very respectfully. I'm very happy with the car I purchased. Thank you. More
by JANALOZANO70
October 18, 2018
Great Service My experience with Service Advisor Chanin was outstanding. I have dealt with Chanin in the past and have had a great experiences. She is efficient, My experience with Service Advisor Chanin was outstanding. I have dealt with Chanin in the past and have had a great experiences. She is efficient, knowledgeable, friendly, and professional in her job. She answered my questions to my satisfaction. More
by defox4
Employees Worked With
