Toyota of Lancaster

First Hybrid Knowledgable and informed sales staff. They, espellially Selena, showed us what was available and options, and basically help us "buy" the car we want Knowledgable and informed sales staff. They, espellially Selena, showed us what was available and options, and basically help us "buy" the car we wanted. We negociated the lease and such online with Jason and made the appointment to pick it up. The only problem was with the "up-sell" of options for the lease; paint protection, additional tire protection and such. Of course, with an additional price tag. So far we are happy with the vehicle and the dealership. More

Best dealership I’ve been to!! Had a bad experience at my local Toyota dealership. Took a chance on another one and was completely floored Best dealership I’ve been to since I beg Had a bad experience at my local Toyota dealership. Took a chance on another one and was completely floored Best dealership I’ve been to since I began my vehicle search 3 months ago.. 100% recommendation for anyone I know looking for a new or Used vehicle More

Excellent!! We only have our car serviced at Toyota and always have excellent service! Very polite employees and we were very lucky that there was not a long wai We only have our car serviced at Toyota and always have excellent service! Very polite employees and we were very lucky that there was not a long wait for drop off. More

Awesome experience! The sales team was great!! Jeffrey Hawatmen, Jo Garrido and Michael Wengert were patient, polite, respectful and super helpful. Buying a car can be The sales team was great!! Jeffrey Hawatmen, Jo Garrido and Michael Wengert were patient, polite, respectful and super helpful. Buying a car can be quite dreadful but your employees went above and beyond to create a comfortable and collaborative atmosphere. All of your employees that we came in contact with through out the day were respectful, helpful and polite. Ilya Rybkin handled the financing and was also fantastic to work with. This is the third or fourth car we have purchased from your dealership and we have always been satisfied. Keep up the great work!! More

Excellent, awesome My experience at this location was a great one . All the employees form the sales person to the finance and the owner himself are very good at what th My experience at this location was a great one . All the employees form the sales person to the finance and the owner himself are very good at what they do!! They made me feel like they care about their customers 100 % . I would recommend Toyota of Lancaster to all my friends and family !! More

Great people! Great service! I've been taking both our cars (Toyota Camry & Lexus RX450h) to Lancaster Toyota for the past six years. I have never been disappointed with the Serv I've been taking both our cars (Toyota Camry & Lexus RX450h) to Lancaster Toyota for the past six years. I have never been disappointed with the Service Department. Great people (esp. Sean) and great service. More

Service. Stephanie took care of everything. Stephanie , very kind. She knows her job. Great customer service. She was also training a new service man. And still able to answer questions. She als Stephanie , very kind. She knows her job. Great customer service. She was also training a new service man. And still able to answer questions. She also took the time to reset my channels. Thank you More

Honest and respectful The staff was honest and I didn't feel too pushed or over sold to. Personable staff who gave honest criticisms and tips on products. Price of vehicle The staff was honest and I didn't feel too pushed or over sold to. Personable staff who gave honest criticisms and tips on products. Price of vehicle was a bit higher than I wanted to pay. More

Sales team was great, Jaime House in finance was a awful. Like I said had a great experience with the sales team excellent staff except for a finance personnel named Jaime House. She was awful was rushed for Like I said had a great experience with the sales team excellent staff except for a finance personnel named Jaime House. She was awful was rushed for denying her offer and was even kicked out of her office because she " had many other coustomers to take care of ". Hope no one has to go through what my family and I went through with her. More