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Toyota of Lancaster

Lancaster, CA

4.5
5,734 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,734 reviews

October 31, 2018

Bait and Switch TrueCar advised the vehicle I was interested in was $20,900. Got there and they claim was a mistake, vehicle actually $28,700. Then promised will add More

by FRED1236
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Stevens
Nov 01, 2018 -

Toyota of Lancaster responded

Hi Fred, Thank you for taking the time to review your experience with us. It's important that everything you were promised is there for you as it should be. After inspecting your paperwork the 1-year tire replacement package is indeed in your paperwork. Please call or email if you need any additional information. Thank you. Teresa Caso Customer Relations tcaso@tol-av.com 661-948-0731

October 31, 2018

Fairly Fast The appointment process was smooth. When I arrived I didn't wait long and my car was serviced in a little over an hour. I was still able to get to w More

by LLOYD.FLOWERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Ciotti
October 31, 2018

No hassle sevice. We have had our Toyota Sienna Wheelchair ramp van serviced here for years and Jose Martinez has been our service associate from the first visit. We ha More

by Cin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
October 30, 2018

Amazing Staff! If I could give a million stars, I would! Toyota of Lancaster was the fifth dealership my family and I have been to in the last 6 weeks, and we were f More

by firman31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wengert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Boghos
October 30, 2018

Sales Rep was awesome Our sales rep Collin was amazing. Definitely answered all my questions and was a big help, he even drove my husband and daughter to Palmdale while I f More

by CASTILLO8294
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin
October 30, 2018

Quality service as usual! Chanin Yescas always makes sure our service appointments are taken care of with the upmost professionalism and proficiency and today was no different! More

by TD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2018

Quick friendly service Sean was great working with. Took care of me start to finish. Professional and friendly. Would definitely recommend him and Toyota Service Dept to tak More

by janettebrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Santiago
October 29, 2018

Sean is a great service advisor Fast oil change and great customer service. Very professional greeter. And thank you so much Sean for your great service always. Will be back in ab More

by Hstreets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2018

Servicing Engine light, and other electrical issues I enjoyed my experience. Thank you Toyota-much appreciated. I have a working car! The cost for repairing a car is costly; however Toyota is reliable, More

by amilcar.ramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Rivas
October 29, 2018

Great customer service It was a great experience since day one that I started looking for a Prius on line...they sent all the info I needed...and the day that I want there i More

by LILIANA.VALENCIA411
Recommend Dealer
Yes
Employees Worked With
Blaine in finamce, Troy Dewater, Jason Betancourt
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