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Toyota of Lancaster

Lancaster, CA

4.5
5,531 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,531 reviews

October 02, 2018

Once you buy no one cares Took finance 5 days to pick up a phone after calling over 20 times over the span of 5 days someone finally answered in finance even if you leave voice More

by AA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maria
Oct 02, 2018 -

Toyota of Lancaster responded

Good Afternoon AA, We are very sorry to hear you had such a hard time getting through to your finance manager, Blaine but he has been on vacation for a week and returns tomorrow. If there is immediate attention required, please call the Finance Director, Matt Rodriguez or the Customer Relations Manager, Teresa Caso, either would be very happy to assist you. Thank you for your review and again, we are sorry for the inconvenience.

October 02, 2018

Fast, easy, and friendly The sales manager was very professional and Ernie the salesman was knowledgeable and patient. I would highly recommend Lancaster toyota for high quali More

by SUDBERYTONIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisella and Dennis, Ernesto Baltier
October 02, 2018

service my car Chanin was and always is my service Advisor. Always gives us awesome customer service and fullfills our needs. I would definitely recommend this deal More

by SWEETEVE73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
October 01, 2018

Mr. Asaad helped me to get the car I wanted. Thank you Mr. Asaad for helping me. At first on 09/08/18 I was disappointed because after being almost 6 hrs at the dealership I walked out without my More

by D_ANZORA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Asaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph from the Internet , Geoff Yeager, Arlette Canaan, Teresa Caso
October 01, 2018

TRUSTWORTHY, PAINLESS, QUICK & EASY I knew exactly what I was looking for, I went in expecting to haggle with multiple sales people but Tony made my car buying experience hassle free wit More

by Steelers43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2018

Great experience.craig in internet did a wonderfull job The staff at lancaster toyota were very friendly and financing was easy with the help of craig..he made my buying experience fast and hassle free.i wo More

by imsilent73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig edwards and cisco
October 01, 2018

Great customer service!! All employees in the service area are very friendly, and nice always have great customer service every time I go to take my car in. Never have any pro More

by L_ALVAREZ8305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
October 01, 2018

Oil change service I scheduled an appointment for my oil change,the service staff was nice and friendly,but I wasn’t to happy for a 2hour time quote with an appointment. More

by BENZ1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2018

Great It started not so good until David started helping us he really help and was nice all the time and understood what we needed thanks More

by NANCYBAKEADREAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David White
September 30, 2018

Very helpful and courteous very knowledgeable. I would definitely recommend this service center to someone else. Mauricio Orellana helped us and he was great! Grea More

by CHRISDBLAIR71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio, Orellana
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