Toyota of Lancaster

Best Customer Service We take all of our cars here. Sean Preston, our service advisor, has the highest level of customer service even though I always have a ton of question We take all of our cars here. Sean Preston, our service advisor, has the highest level of customer service even though I always have a ton of questions. He even remembers things about our cars even when I call two weeks in advance and he explains things clearly so I know I am making the best decisions. He definitely goes out of his way to be helpful to his customers. I also feel the services are done correctly to high standards. More

Very Helpful Staff They are always trying to help and make the visit a better experience. They always discuss the different options I have for the repair of car or truck They are always trying to help and make the visit a better experience. They always discuss the different options I have for the repair of car or truck. More

Service has been very good to excellent. We like to work with Jose Martinez. Thank you for restoring past experience with local dealers. I can bring my wife's has been very good to excellent. We like to work with Jose Martinez. Thank you for restoring past experience with local dealers. I can bring my wife's car and I know it will be taken care very well. More

Always a great and pleasurable experience Chanin Yescas service advisor always takes time to go over the service and recommendations for maintenance on my vehicles! I bought two vehicles from Chanin Yescas service advisor always takes time to go over the service and recommendations for maintenance on my vehicles! I bought two vehicles from Sierra Toyota in 2012, always have them serviced here and Chanin absolutely does the best job out of all the advisors! I will continue to use Sierra Toyota for my vehicle service because of the quality of maintenance I have received and the awesome job Chanin does making me feel at home! My next vehicle will be a Toyota from this dealership! More

Nice friendly staff. I like when employees greet and make you feel important this is what Sierra Toyota does, this is my second time visiting for servicing my Toyota Aval I like when employees greet and make you feel important this is what Sierra Toyota does, this is my second time visiting for servicing my Toyota Avalon and I have been treated with dignity and respect Mr. Concha was very nice to deal with very friendly person. I do recommend this dealership for your business. More

Efficient, timely, friendly. Have always used Toyota for service since my first Toyota. Prius 2011. Liked it so much I bought it when the lease was up. Still drive it and keep Have always used Toyota for service since my first Toyota. Prius 2011. Liked it so much I bought it when the lease was up. Still drive it and keep it up with Sierra Toyota knowhow. More

20,000 mile check up Great service as always. Rey Osuna has been my service writer for years - he always does an outstanding job. I would refer anyone to Sierra Toyota f Great service as always. Rey Osuna has been my service writer for years - he always does an outstanding job. I would refer anyone to Sierra Toyota for sales or service. More

Excellent service Sierra Toyota always gives excellent service. This service was faster than anticipated. My car was ready within the hour. It was just routine maint Sierra Toyota always gives excellent service. This service was faster than anticipated. My car was ready within the hour. It was just routine maintenance. I would recommend Sierra Toyota to anyone. More

Air Bag Recall I made an appointment for an air bag recall on a Scion. The day of the appointment, I was told it could take 5 hours. I arrived at 8. I waited for the I made an appointment for an air bag recall on a Scion. The day of the appointment, I was told it could take 5 hours. I arrived at 8. I waited for the repair. It was completed at 11, just 3 hours later. The service was free due to the recall and my car has a safe air bag installed. I am happy with the service. More

very good it was a good experience very smooth and i feel i got a pretty good deal, the sales person, Adam Degees was very nice and helpful. thank you so muc it was a good experience very smooth and i feel i got a pretty good deal, the sales person, Adam Degees was very nice and helpful. thank you so much. More