Toyota of Lancaster

Good customer service Michael and Arlette were very helpful. Arlette was patient in helping us check out the car, as well as letting us test drive it. Michael was coopera Michael and Arlette were very helpful. Arlette was patient in helping us check out the car, as well as letting us test drive it. Michael was cooperative and informative, helping us make a good deal on our car. More

EXCELLENT BUYING EXPERIENCE!!!! If you are in the market for a new Toyota vehicle I can wholeheartedly and honestly 💯 percent recommend Craig Edwards in Internet Sales - what an awe If you are in the market for a new Toyota vehicle I can wholeheartedly and honestly 💯 percent recommend Craig Edwards in Internet Sales - what an awesome and easy transaction in buying our new Toyota Prius Prime! We gave our numbers over the phone and he said the deal could be done. Craig is very courteous and we felt instantly at ease upon meeting with him to discuss our deal. The transaction was incredibly smooth and quick - no haggling - just a wonderful and honest buying experience!!! Our finance person, Ian Rybkin, was just as excellent - explaining our contract clearly and precisely- offering us options for different Toyota service products but never making us feel as if we were being hard sold. Craig was very detailed in showing us all the incredibly cool features of our new Prius Prime - and never rushed through the delivery. Please, if you are looking for an honest and thoroughly stress free var buying experience - go see Craig Edwards at TOYOTA OF LANCASTER!!! More

Terrible customer service Drop off my truck at 7:30 am they told me it should be done it 2 hours took them more than 6 hours called several times no one even brother to return Drop off my truck at 7:30 am they told me it should be done it 2 hours took them more than 6 hours called several times no one even brother to return our calls. And the receptionist Are you rude it feels like she’s so annoys every time we called we wouldn’t called that much if someone at else brother to return our previous phone call. More

Amazing Experience! I was a little skeptical at first since it was a little bit of a drive, but Jason made the drive worth it! We spoke through and I was able to get the I was a little skeptical at first since it was a little bit of a drive, but Jason made the drive worth it! We spoke through and I was able to get the vehicle I wanted with all the features that I was looking for. My whole experience was amazing and I was so glad I made the drive to Lancaster Toyota! More

Awesome I love all of your employees, & I think that Rey was my technician. Please check the name on my service, as he was kind, and very helpful in helping m I love all of your employees, & I think that Rey was my technician. Please check the name on my service, as he was kind, and very helpful in helping me, & he is the best! More

July give us a great customer service We had a great experience July helped us find what we needed to be satisfied with what we were buying along with their manager Greg I definitely recom We had a great experience July helped us find what we needed to be satisfied with what we were buying along with their manager Greg I definitely recommend Toyota of Lancaster. More

New rav4 Thanks to Toyota of Lancaster I got a new RAV4 when I had a total loss of my 2017 Prius. That car was my baby but I’m so glad I went to Toyota. I love Thanks to Toyota of Lancaster I got a new RAV4 when I had a total loss of my 2017 Prius. That car was my baby but I’m so glad I went to Toyota. I love my new baby rav4. Selena and Jamie are both amazing and made the experience quick and hassile free. More

Great buying experience! July, Thanks again for all of your patience and willingness to help with exceptional customer service. One of the quality gestures mostly lost in the July, Thanks again for all of your patience and willingness to help with exceptional customer service. One of the quality gestures mostly lost in the car sales industry. I appreciate you. Thanks again. More

Service above and beyond! Twice recently I was out of town and had to call the dealership. Rey was there the first time, totally reassured me, and made an appointment for me th Twice recently I was out of town and had to call the dealership. Rey was there the first time, totally reassured me, and made an appointment for me the next day. The second time Rey was not available but the receptionist knew from my call that I needed to speak to someone, and I was where there was inconsistent phone reception. She had another service manager, Max, I believe, call me back back, and again, what was necessary was thoroughly explained to me and again, I was able to get an appointment the next day. I have been taking my car to them for almost 100,000 miles and these are the first abnormal situations I have had with my car. I have always been able to get timely appointments, answers to my questions, and excellent service! Thank you, Toyota of Lancaster! More

Nice people Nice guys. Friendly. Tried to make the paperwork as painless as possible. Dennis Perez was easy to work with and they gave me a good trade in value Nice guys. Friendly. Tried to make the paperwork as painless as possible. Dennis Perez was easy to work with and they gave me a good trade in value More