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Toyota of Lancaster

Lancaster, CA

4.5
5,533 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,534 reviews

October 05, 2018

Excellent Service The service department at Toyota Lancaster very professional and experienced. Chanin Service Manager and all other staff including cashier, drivers More

by BEGAMIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2018

My agent is awesome July Puzon is the reason I purchased my Prius from Toyota of Lancaster after shopping around from other dealers. I was choosing between your dealershi More

by Golfpen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Grimes, July Puzon
October 05, 2018

Excellent place to shop for a car My sales person gave me great service, really friendly and great customer service and store manager did too. I recommend this dealer to shop for your More

by LAMALDOSA69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Daniels
October 05, 2018

Love toyota! Love this dealership! They are always putting my vehicle needs first and always on top of my appointments! Stephanie S was helpful at setting me up wi More

by MONICAOROZCO73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Santiago, Arlette Canaan
October 05, 2018

SUPER DEALERSHIP THANK YOU AGAIN FOR YOUR SUPERB, SPONTANEOUS, EFFICIENT AND PROFESSIONAL SERVICE ESPECIALLY TO MAX CIOTTI FOR MAKING SURE EVERYTHING WAS DONE IN A TIM More

by RONALDWFOSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Ciotti
October 05, 2018

My first service visit Helpful professional in every way. Immediate attention. Very nice attitude from all employees encountered. Job well done. Willing to listen to con More

by SANDYLEIN55
Recommend Dealer
Yes
Employees Worked With
Sal the driver. Josh in Service. Two cashiers - don't remember names.
October 05, 2018

Job got done right away I came in as a walk in on a re-call and Rey was highly motivated to help me get my re-call started as soon as possible. I felt treated as if I had a a More

by BDJD1
Recommend Dealer
Yes
Employees Worked With
Rey Osuna
October 04, 2018

excellent service Sean Preston gave me EXCELLENT CUSTOMER SERVICE!! I had to order a brand new master key remote and have it programed. The part was ordered and service More

by MATTK3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
Oct 04, 2018 -

Toyota of Lancaster responded

Thank you for your business and the feedback, we will pass it along to Sean!

October 04, 2018

I was booked at a certain. I show up and tech was at lunch I was late to pick up my son at school. They treat you like just another number. I wont be going there again. Bad experience More

by ECHAVEZ0401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Grabbit
Oct 17, 2018 -

Toyota of Lancaster responded

Hi EChavez0401, Sometimes miscommunication on our end can compound a problem. We sure would like to apologize for making you late to get your son at school, we know how stressful that is. Thank you for informing us and giving us an example to use for improving the department. Please don't hesitate to call us in the future for any help you might need. Teresa Caso, Customer Relations Tom Grabbit, Service Director 661-948-0731

October 04, 2018

Stephanie is the best!! Stephanie is always helpful and always gets me in for my services when needed! She gets me in and out so dont have to worry about waiting long More

by MELOW03
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie
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