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Toyota of Lancaster

Lancaster, CA

4.5
5,739 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,741 reviews

November 17, 2018

Lancaster TOYOTA it was friendly, welcoming and fast. I just didn't like that my car wasn't washed or dried correctly and a little interior love would of been nice More

by MRMARTINEZDAREAL
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael , Cristal Soto, Stephanie Santiago
November 17, 2018

2017 Tundra 15k service Routine 15k service performed for my 2017 Tundra TRD. Dropped off the truck and returned 4 hours later for pick up. No issues with the service, as exp More

by INDIHAR48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hachey
November 16, 2018

20,000 mile service Service was excellent as usual and fast I appreciate all the work that has been done on my car keeping it up to par. Thank you very much More

by SCHLERETHHEATHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hachey
November 16, 2018

Great customer service Everything was organized, from scheduling services to coming in. If I needed rentals it was also a quick process. I was never in there longer than i n More

by CYNTHEAURRUSTIETA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hachey, Stephanie Santiago
November 16, 2018

Prius 40k scheduled maintenance 1. Easy and convenient to schedule appointment for Service online. 2. Prompt check in for service appointment. 3. Ray reviewed previous service on m More

by JamesC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Osuna
November 15, 2018

Good job Good job,good service thanks TOYOTA of LANCASTER California thanks everyone for that good service Jose Martinez and Mauricio in the service department More

by VURIBE53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio , Jose Martinez
November 15, 2018

Great Experience I went into Toyota for my maintenance on my car and Ray Osuna gave me the best customer service. I would highly recommend to anyone needing to servic More

by LUCYLAMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Osuna
November 15, 2018

Oil change Got there 25 minutes early and took my truck right away...finished quickly and even adjusted my windshield wipers to proper position...very good servi More

by tcolette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice?
November 15, 2018

Renovated dealership When it use to be Sierra Toyota I waited up to four hours to receive my car back after an oil change. They have new owners now and the service is comp More

by pfgonzalez1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Santiago
November 15, 2018

Time Waster I went in for a quick tire check because my light came on. They asked if I wanted a full service and I said no because I was short on time. I waited a More

by YVOMIR4
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Not sure
Nov 15, 2018 -

Toyota of Lancaster responded

Hi YVOMIR4, We're sorry to hear about your recent experience with our service department. We understand how frustrating it is to lose an hour of your time to realize no service was performed. I would love to discuss this further and to get more information from you so we can adjust our protocol in the service lane. Teresa Caso Customer Relations tcaso@tol-av.com 661-948-0731

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