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Toyota of Lancaster
Lancaster, CA
5,744 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 3:00 PM
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Showing 5,745 reviews
November 22, 2018
Terible service and unknowledgable repairmans 4 things I took my can in for; oil change, engine light on, broken gas cap, cruise control not working. I brought my car around 8:30am without an appo 4 things I took my can in for; oil change, engine light on, broken gas cap, cruise control not working. I brought my car around 8:30am without an appointment, i was told my can would be done around 2pm. So I asked to be dripped off to my house. 2pm pass I called and asked how my car was doing, the lady that help me said that they have to order the parts for the cruise control and if i wanted to leave the car in until morning cause the parts will arrive then, I said to her fine cause i dont really have a choice. The next day comes after 9am Im waiting for a call from her but decided to call to see if my car is close to finishing. Just to find out that the parts didnt come and its on back order, if that was the case she shouldve informed me so that I coulve picked up my car early in the morning and waiting for nothing. She said when the parts come i will be told and bring my car then. Ok picked up the car, i hope they change the oil rotated the tires and fixed the engine light on. I drove my car home, just to test if the cruise control is really not working. And guess what?! Its working fine! I guess when the engine light turns on as a safety hazard the cruise control stops working! Which is the only thing she said to me tht is right! I dont know how they tested my cruise control to tell me that it needs replacing, the good thing about all of this is that my car is still under warranty and didnt cost me anything! And so when the parts come! You can have it until someone else needs it that way they dont have to wait long! This will be my last visit to this service department! And this was not my only bad service that I had in this location! Terrible agent & mechanics! More
by REDROSES1036
Verified CustomerEmployees Worked With
Gladis Marin
November 22, 2018
Muy buen y exelente trabajo Porque quedé muy satisfecho del trabajo que hacen en Toyota y además dan un excelente trato por esa razón yo siempre estoy alli y quiero segir llendo Porque quedé muy satisfecho del trabajo que hacen en Toyota y además dan un excelente trato por esa razón yo siempre estoy alli y quiero segir llendo ahí. More
by JOSELOPEZM1015
Employees Worked With
November 22, 2018
Service Great service. Brougjt my car in last minute and with lots of issues and still got it back quick during a busy pre holiday work day Great service. Brougjt my car in last minute and with lots of issues and still got it back quick during a busy pre holiday work day More
by DANIELMPARK777
Employees Worked With
November 22, 2018
Excellent Service I came in to have a recall item repaired. The service, as usual, was excellent! I trust Lancaster Toyota for all my service requirements. The parts de I came in to have a recall item repaired. The service, as usual, was excellent! I trust Lancaster Toyota for all my service requirements. The parts department is awesome as well! More
by MELVIN_USHER
Employees Worked With
November 21, 2018
Professional experience I lost my vehicle after an accident and went searching the next day at Lancaster Toyota (11/19/2018). My sales representative, Fin, was professional, I lost my vehicle after an accident and went searching the next day at Lancaster Toyota (11/19/2018). My sales representative, Fin, was professional, knowledgeable, and very helpful. I feel confident in my decision to lease a Tacoma due to transparency from Fin and his associates. The finance office was efficient, explained each document signed, and explained monthly payments. The finance paperwork matched what was agreed upon during sales negotiation. I enjoyed doing business with Lancaster Toyota and love my new Tacoma. More
by STEPHANIEDCONLEY
Employees Worked With
Fin Finley (Matthew Finley)
November 21, 2018
Shanin is the best We absolutely love Shanin and the outstanding service she provides. We have bought 4 Toyota’s in the last 5 years and she oversees all of the work an We absolutely love Shanin and the outstanding service she provides. We have bought 4 Toyota’s in the last 5 years and she oversees all of the work and maintenance. She remembers every detail about the car and provides unparalleled customer service More
by JPauer
Employees Worked With
November 21, 2018
An awesome service Rey helped pick good promotion deal to replace four new tires with $70 rebate.. Love the deal! Especially $1 for 4th tire. However, He suggested ali Rey helped pick good promotion deal to replace four new tires with $70 rebate.. Love the deal! Especially $1 for 4th tire. However, He suggested alignment which I thought was great. My husband said I do not really need alignment since my car didn't have an issue with alignment. Hmm, I thought maybe it was a bit waste of money but thats ok, though. More
by MELISSAHOCHNER
Employees Worked With
Rey Osuna
November 20, 2018
Great Service I don't trust anyone with servicing my Sequoia except Toyota of Lancaster. A Big Thank You to Chanin for always taking such good care of my car. I don't trust anyone with servicing my Sequoia except Toyota of Lancaster. A Big Thank You to Chanin for always taking such good care of my car. More
by PATTYDJACOB1
November 20, 2018
Very accomodating! Best purchase my wife and I made this year. Thank you July for your assistance and help. It was highly appreciated!😊 Excellent customer service. We w Best purchase my wife and I made this year. Thank you July for your assistance and help. It was highly appreciated!😊 Excellent customer service. We will definitely be recommending you for future transactions. More
by Oying_Fred
November 20, 2018
Service Thank for you hard work,fast service ,nice people I like make bussines with toyota am driving toyota cars since 2013 the experiance its amagazine Thank for you hard work,fast service ,nice people I like make bussines with toyota am driving toyota cars since 2013 the experiance its amagazine More
by EDWIN317
Employees Worked With
