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Toyota of Lancaster

Lancaster, CA

4.5
5,750 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,750 reviews

January 31, 2019

Fast, friendly service by Sean We always use Sean for our service advisor. Hes always friendly and professional. Service is fast and on time. Sean communicates services needed and i More

by Gchite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2019

Great customer services, very friendly , fast , clean. Would definitely go back to this dealer. I also like the service department. Always have a good exper More

by JGERBER1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Altieri
January 28, 2019

Fast and Efficient. Great Customer service by Max Ciotti, he was very friendly and professional. I also liked the showroom, and overall quality of cleanliness, as well a More

by bertmbabiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Ciotti
January 28, 2019

Great place to get a great deal on a great car I enjoy buying cars from Lancaster Toyota. I just bought #2. No stress and a fast check out. The new 2019 Corolla is really nice. I love to drive it. More

by DinaM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Monico
January 26, 2019

Helped me make the right choice Came in about 3 times, never bought a vehicle from a dealership before. I met with different sales men who honestly really helped me out and were supe More

by DAVIDJHILL95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Garrido, Edwin Perez
January 25, 2019

Courteous, knowledgeable and on time as promised Great service lounge complete with complimentary coffee, donuts and fruits while watching TV. Also, has a small Cafe that serves snacks and sandwiches More

by jump989901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hachey
January 25, 2019

Unhappy customer Had to wait 4 hrs for 60k miles service? Poor service!! It’s the 3rd time this has happened to me here. Also only had 2 trained mechanics to fix the r More

by GEETHA.BURLESON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Hachey
Jan 25, 2019 -

Toyota of Lancaster responded

Good Afternoon Geetha, Thank you for the feedback on your recent service with us. Even when we get the time estimate correct, it is still a long time to wait and we understand your frustration. Not all technicians are certified to do all recalls. Your specific recall also called for a software update. These can be extremely tedious as any glitch in the wifi can interrupt reprogramming. We appreciate the opportunity to be of service and hope in the future we can better meet all your service expectations. Please don't hesitate to call Teresa Caso, our customer relations manager, at any time M-F to discuss any of your concerns. Toyota of Lancaster

January 25, 2019

Great Experience I found the car I was looking for at this dealer and I had great people to help me with that. The customer service experience was really nice, everyon More

by DAISY.ROMERO29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Daniels
January 24, 2019

Sean's the Best! Professional, courteous, and always on time! Sean Preston is one of the main reasons I continue to service my vehicle with Toyota! Thanks again, Sea More

by manzanolife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2019

First new vehicle! Toyota of Lancaster was exceptional in handling the purchase of my first new vehicle. My 2019 Toyota 4Runner TRD Off Road!!! Can't say enough....... More

by kevcoyle9999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Adcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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