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Toyota of Lancaster
Lancaster, CA
5,851 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 3:00 PM
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Showing 5,851 reviews
March 30, 2019
They listened,explained and allow me to choose my car They made me feel comfortable not rushing or complaining . They exhibited teamwork and are timely . They offered to entertain us with food using thei They made me feel comfortable not rushing or complaining . They exhibited teamwork and are timely . They offered to entertain us with food using their money just to make us feel relaxed. That was extra special. More
by ODIMBA4
Verified Customer
March 30, 2019
It was magnificent Rodrigo was a great salesperson I liked my time at the dealership everyone helping us was great Rodrigo did a good job helping me I will recommend him and the dealership of Toyota to I liked my time at the dealership everyone helping us was great Rodrigo did a good job helping me I will recommend him and the dealership of Toyota to others More
by MPDEJESUS01
March 30, 2019
Service Excellent service at Toyota of Lancaster! Thank you to Mike!! Speedy service. Friendly check out. Great atmosphere. Great information. Friendly servic Excellent service at Toyota of Lancaster! Thank you to Mike!! Speedy service. Friendly check out. Great atmosphere. Great information. Friendly service. Will come back alone. More
by CMOMOV4
Employees Worked With
Mike
March 29, 2019
Great customer service! Our expeirence at Lancaster Toyota was exceptional. Everyone was helpful and fun! Colin pur sales rep was awesome. He answered all of our questions an Our expeirence at Lancaster Toyota was exceptional. Everyone was helpful and fun! Colin pur sales rep was awesome. He answered all of our questions and made sure to go above and beyond to make us feel comfortable during any waiting. He offered coffee and was very informative. Ian was also very patient during the contract signing process and answered our many questions. We will definitely return to Lancaster Toyota when we are ready to upgrade our other vehicle (Tundra) to a new model. Overall we are very pleased!! More
by KHSDA1844
Employees Worked With
Ian in contracts , Collin Altieri
March 29, 2019
Thank you Joey! I came in because I felt another dealership was over-charging me for a repair (I no longer live in the area). Joey gave me a fair price compared to wh I came in because I felt another dealership was over-charging me for a repair (I no longer live in the area). Joey gave me a fair price compared to what I have been quoted historically. He was so enthusiatic and had such a good attitude (even at 8:00AM). Very happy with my experience! More
by LAURENDDICKSON
Employees Worked With
Joey Gonzales
March 29, 2019
Service I took my car I purchased to the service department 2 times because the first time they did not do the job correct. They said that it was just a valve I took my car I purchased to the service department 2 times because the first time they did not do the job correct. They said that it was just a valve that was disconnected and they connected it back and told me it was fixed. A day later I am driving the car and the engine light comes up again. I took it the second time and after they completed the service it turned out it was a valve that was damaged. More
by EDGARMARQUEZCB
Employees Worked With
Joey Gonzales
March 29, 2019
Oil Change/ Recall Repair I needed to get an oil change and I did not have an appointment. The service rep got me in fairly quick and reminded me that there were 3 recall repai I needed to get an oil change and I did not have an appointment. The service rep got me in fairly quick and reminded me that there were 3 recall repairs that needed to be done. They were able to do the oil change and 2 of the repairs the same day. Pricing for oil change was fair for my vehicle (07 Tacoma) and the turn around time was perfect. I will bring my truck back in the future for repairs. The only criticism I have is that they were unable to rotate/balance my wheels because they are oversized. Otherwise I would have given 5 stars. More
by 07Tacoma
Employees Worked With
Joey Gonzales
March 29, 2019
15000 mile check Took my car in for 15000 mile check up & was helped quickly & treated very professional. Mike was great. I would recommend your services to others Took my car in for 15000 mile check up & was helped quickly & treated very professional. Mike was great. I would recommend your services to others More
by DJLLANO1
Employees Worked With
Michael Hachey
March 28, 2019
Made me late for work I had to be to work. I advised ahead of my appointment that I would need a ride. I eas on time but had to wait an hour for a ride. I was seriousl I had to be to work. I advised ahead of my appointment that I would need a ride. I eas on time but had to wait an hour for a ride. I was seriously late for work. It would not be difficult to have additional employees drive or to anticipate that customer who asked for a ride ahead of time would need one faster than an hour. Several times I have come in and advised staff of minor problems (malfunctioning usb port and malfunctioning collision senser). The staff was convinced there was nothing they could do before they examined it. The usb port doesn't charge my phone well. The senser gave error messages when it rained. The resonses were that it is poorly designed and that those issues could not be resolved. Sometimes the receptionists who resond to phone calls have an attude and are unhelpful. More
by AM
Employees Worked With
Shawn. I dont rember other names.
March 28, 2019
Amazing first car experience The dealership provided me with excellent service, from picking out a car to signing all the paperwork. Gave me a great deal and provided all the info The dealership provided me with excellent service, from picking out a car to signing all the paperwork. Gave me a great deal and provided all the information I needed as far as insurance and extra services. I would definitely recommend this dealership to a friend. More
by Agarcia0092
Employees Worked With
