Toyota of Kirkland

Sold me badly wrecked car, treats me like dirt afterward - lousy customer service, will fight you after they've lied - claiming ignorance and fighting me with the BBB - not worth the trouble! - lousy customer service, will fight you after they've lied - claiming ignorance and fighting me with the BBB - not worth the trouble! More

Got a great deal on a used car. Had to go back and forth on the contract a couple of times, but the dealership decided to do the right thing. Very strong customer focused management. on the contract a couple of times, but the dealership decided to do the right thing. Very strong customer focused management. More

Roger worked with us for a couple months to ensure we got the right new Prius C. The experience was excellent with low pressure while keeping us fully up to date all along the way. This is the second car w the right new Prius C. The experience was excellent with low pressure while keeping us fully up to date all along the way. This is the second car we've bought from this dealership and we will buy more in the future I'm sure. Tiffany was also excellent as the finance manager and explained all the options well. Great job Kirkland of Toyota! More

Sold me a badly wrecked car, told me it was clean, had a clean CarFax and that it was fresh off a lease. Well it turns out the CarFax was NOT clean, and the car had been in a major wreck with a new (bad) clean CarFax and that it was fresh off a lease. Well it turns out the CarFax was NOT clean, and the car had been in a major wreck with a new (bad) paint job and body work. I'm now out thousands of dollars in value on my car. Don't take your chances with them - stay clear! More

I just wanted to write up my recent experience at Toyota of Kirkland. Hands down, it was the best experience at a car dealership that I've ever had. They were polite, accommodating, efficient, and informa of Kirkland. Hands down, it was the best experience at a car dealership that I've ever had. They were polite, accommodating, efficient, and informative. My sales contacts were Roger Carr and Stephanie Freer, both very helpful. Once we agreed upon a price, the paperwork was drawn up and I was so grateful they didn't try to hard sell any accessories or add-ons. They understood what I wanted and needed, and the signing went quickly. Stephanie also showed off their convenient web site where we scheduled my first service visit at the beginning of next year, which of course falls under the 2-year Toyota Maintenance plan which is another great benefit. Although the new car was brand new with only 6 miles on it, they took the time to wash it again until there wasn't a speck on it, inside or out. Roger gave me an excellent overview of the car's unique features and then drove the car to my own home several miles away. More

Roger Carr was very knowledgeable about the new Scion FR-S. He used a no pressure sales method (Because the car sells itself to enthusiasts like us) and we got the payment and deal exactly where I wanted FR-S. He used a no pressure sales method (Because the car sells itself to enthusiasts like us) and we got the payment and deal exactly where I wanted it. I was very upfront with Roger about my needs and he was very happy to try to work within my constraints. He didn't ever seem like he was going to try to push a higher price down my throat. The car is loads of fun to drive too. I would, and am recommending anyone who is interested in the FR-S in the Seattle Tacoma area come to Scion of Kirkland, even if it's a bit of a drive, it's totally worth it to have the experience I did. More

Roger Carr and Kirkland Toyota were very courteous and met my best expectations at every turn. They honestly wanted to make sure I got the vehicle I wanted at a price I was happy with. I highly recommend met my best expectations at every turn. They honestly wanted to make sure I got the vehicle I wanted at a price I was happy with. I highly recommend the Kirkland Toyota team and knowledgeable Tacoma truck salesman, Roger Carr. More

My husband and I went in not really intending on buying a new vehicle, but to get an idea for the future. Roger Carr was the best! He took his time and showed us all of our options. He ended up getting us new vehicle, but to get an idea for the future. Roger Carr was the best! He took his time and showed us all of our options. He ended up getting us a great deal on a 2012 4Runner. I highly recommend Toyota of Kirkland and Roger! Dana More

Roger Carr and TOK were fabulous! They took the extra time to answer all my questions and made sure that this was a perfect purchase for me. I was very pleased to know that I was not pressured into anyth time to answer all my questions and made sure that this was a perfect purchase for me. I was very pleased to know that I was not pressured into anything and that I was more educated in my decision made me feel much better with my purchase. Thank you Roger Carr for helping me with everything, you did a great job!! More

This was the first time we've purchased a car in ten years and it was a great experience. We loved working with Paria. She was knowledgeable and worked hard to get us what we needed at the price we wa years and it was a great experience. We loved working with Paria. She was knowledgeable and worked hard to get us what we needed at the price we wanted. Everyone at this dealership was friendly and easy to work with. The overall experience was much less stressful than we had anticipated. Two thumbs up for Toyota of Kirkland. More