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Toyota of Kent

Kent, OH

4.8
1,145 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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Today: 9:00 AM - 6:00 PM Closed Now
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1111 W. Main St.

Kent, OH

44240

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Showing 1,145 reviews

January 17, 2025

The team was terrific and efficient. Thank you Andria and Ben for the professional work. More

by willingskj3507
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andria Allgood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Wise
Jan 21, 2025 -

Toyota of Kent responded

Hi Willingskj3507, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! We're glad to hear that Andria and Ben took such wonderful care of you. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a stellar weekend!

More
January 11, 2025

Pleasant and professional staff. Kaylee, Anthony, and Ben were awesome to work with. I will recommend this dealership to everyone. More

by mikecford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylee Snodgrass, Ben Wise
Jan 12, 2025 -

Toyota of Kent responded

Mikecford, we're glad you had such an awesome experience here at Toyota of Kent. We're delighted to hear that Kaylee, Ben and Anthony took such wonderful care of you! Please let us know if there is anything else we can do for you; we are more than happy to help. Take care; enjoy the rest of your weekend!

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January 09, 2025

Convenient, very knowledgable staff, got me in an out under an hour with my new 25 Tundra. Thank you. More

by Mike Mak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andria Allgood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Toyota of Kent responded

Hi Mike Mak, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! It was a pleasure working with you; please let us know if there is anything else we can do for you. Have a stellar day!

December 19, 2024

Great buying experience with Gary Shultz. Very knowledgeable, courteous and friendly. Would definitely recommend him to anyone in the market for a vehicle. More

by scooper3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Wise was very helpful as well.
Dec 23, 2024 -

Toyota of Kent responded

Scooper3, thank you so much for the wonderful review! We're glad to hear that Gary was friendly and knowledgeable; your recommendation means the world to us! Happy Holidays!

December 18, 2024

I highly recommend working with Tom Powers. He is very professional and very easy to work with. He helped me to purchase a new truck. It was a great experience! More

by E
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Toyota of Kent responded

Hi E, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! We are delighted to hear that Tom took such wonderful care of you Happy Holidays!

December 12, 2024

Not sure how they were able to certify my vehicle with the issues, I have had. Great, I have a warranty but you don’t ever want to fight to use it. I will blast the Toyota dealership near me that couldn’t More

by mindypowers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryan Urban
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Dobson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Wise
Dec 14, 2024 -

Toyota of Kent responded

Mrs. Powers, Your Toyota Certified Warranty is with Toyota, your vehicle was sold to you as a TCUV with the warranty so there should be no issues with that warranty whatsoever. I also personally did tell you that we ordered you the new piece of glass with the metal trim that was rusting for us to put in at no cost to you, which we could not get in touch with you when the part arrived. Your car has a Toyota Certified Warranty, so any mechanical issue would be covered and I also paid for a new piece of glass for you to remove the metal surround that was starting to rust. I am unsure how I can help any further. Ryan Urban General Manager Toyota of Kent

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Dec 15, 2024 -

mindypowers responded

My phone number buying the car has been the same for over 15 years. No one tried to call me to set up a time. My husband called and got the run a round. The Vehicle had issues since day 2. Why wouldn't this have been caught if it was inspected to certify? These poor service people are overworked and they only re-set the computer on my transmission and sent me on my way. I have to spend time to get them to take this H CAT seriously, time no on has and that review is for them.

More
Dec 15, 2024 -

mindypowers responded

My phone number buying the car has been the same for over 15 years. No one tried to call me to set up a time. My husband called and got the run a round. The Vehicle had issues since day 2. Why wouldn't this have been caught if it was inspected to certify? These poor service people are overworked and they only re-set the computer on my transmission and sent me on my way. I have to spend time to get them to take this H CAT seriously, time no on has and that review is for them.

More
December 08, 2024

I recently purchased a used SUV from Andria at the Toyota of Kent dealership, and I cannot say enough good things about the experience. From start to finish, Andria Allgood provided outstanding customer serv More

by YesminPatwary
Recommend Dealer
Yes
Employees Worked With
Andria Allgood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Toyota of Kent responded

Green Leaf, thank you for sharing your exceptional experience; we greatly appreciate it. We're so glad that Andria went above and beyond to make your experience outstanding from start to finish. We will be sure to pass along your kind worrds and high praises. Thank you again for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help! Happy Holidays to you and yours, Toyota of Kent.

More
December 07, 2024

Everyone we came in contact with was very friendly whether they were involved with the sale of my car or not. Clayton Carnes & Ashley. The one thing that I didn't like was that I was going to have More

by wavabarrett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Carnes
Dec 12, 2024 -

Toyota of Kent responded

Wavabarrett, we are so happy to read such a great review about Toyota of Kent! We're delighted to hear that everyone was friendly and that Ashley and Clayton took such wonderful care of you. Please let us know if there is anything else we can do for you; we are more than happy to help! Happy Holidays!

December 04, 2024

I don’t know anything about dealership . I just know Tom Powers is an outstanding person ! Very smart about what he is sales and how to set up equipment! We bought a new Tacoma and a new ra More

by Carl.miller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danielle Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Toyota of Kent responded

Hello Carl.miller, thank you for your kind review; we are happy to pass along your comments to Tom Powers! Please let us know if there is anything else we can do for you; we are more than happy to help. Enjoy the rest of your week!

December 04, 2024

I get that the dealership is doing what suits them best, but their policy on prohibiting outside financing bears to bring market manipulation. Just go no haggle and be transparent with consumers would go fa More

by Stormtrooper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
Dec 06, 2024 -

Toyota of Kent responded

Stormtrooper, thank you for taking the time to leave us feedback about your experience with us. Enjoy the rest of your week!