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Toyota of Kent
Kent, OH
1,142 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,142 reviews
May 18, 2023
so far we really like the car and drives very nice and really good on gas which is what we were looking for really good on gas which is what we were looking for More
by KELLY.DAVIS1957
Verified Customer
May 18, 2023
The inspection and service were fine and 5 stars. However, the cost of $107 for oil change and tire rotation is quite high. Last week I had the same done to my Ford for $59 plus tax (full synthet However, the cost of $107 for oil change and tire rotation is quite high. Last week I had the same done to my Ford for $59 plus tax (full synthetic). Unless your rates become compatible I’ll be getting The works next time. More
by JEM9004
Employees Worked With
Tyler Buss 👍🏻
May 18, 2023
Very professional. Nice to talk to a real person and not a voicemail directory too. Nice to talk to a real person and not a voicemail directory too. More
by RDMOSTEL
Employees Worked With
May 17, 2023
Stevie was awesome and so polite. She was professional and answered everything to my standard She was professional and answered everything to my standard More
by B.GODFREY8589
May 12, 2023
I should not have to double check the contract to see that everything the salesman and I agree upon is in writing. I know people will say it is wise to do so but a "good" salesman will cover you for that that everything the salesman and I agree upon is in writing. I know people will say it is wise to do so but a "good" salesman will cover you for that if you don't watch it yourself. Both the salesman and his manager are what you might expect going into a car dealership. However, I found the supportive services (financing, part department) to be very good and pleasant. More
by TEXT.C8
May 11, 2023
Always professional, courteous and helpful! They also are fast in servicing my car. They go the extra mile to give updates via text and phone, They also are fast in servicing my car. They go the extra mile to give updates via text and phone, More
by MARIEKE.MW
Employees Worked With
Dan in service
May 11, 2023
Don Grand lived up to his name! He was not pushy, but understanding and offered me a coupon to help ease the costs! Now THAT'S Customer Service!!!! He was not pushy, but understanding and offered me a coupon to help ease the costs! Now THAT'S Customer Service!!!! More
by HJINMAN46
Employees Worked With
Don Grand
