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Toyota of Kent

Kent, OH

4.8
1,126 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,126 reviews

December 04, 2024

I get that the dealership is doing what suits them best, but their policy on prohibiting outside financing bears to bring market manipulation. Just go no haggle and be transparent with consumers would go fa More

by Stormtrooper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
Dec 06, 2024 -

Toyota of Kent responded

Stormtrooper, thank you for taking the time to leave us feedback about your experience with us. Enjoy the rest of your week!

November 20, 2024

Ryan went above and beyond, phenomenal customer service and an amazing facility! Definitely recommended Toyota of Kent! More

by afejes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Toyota of Kent responded

Hi Afejes, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! It's great to hear that Ryan took top-notch care of you. Have a fantastic day!

November 12, 2024

Buying experience was tremendous! From saleslady Andria,trainee Mike,salesmanager Matt, and finance manager Ben, everyone made the purchase enjoyable, instead of a hardship! Best peo More

by tinamou43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andria Allgood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike (Trainee)
Nov 14, 2024 -

Toyota of Kent responded

Tinamou43, thanks for your praise and kind comments about our Toyota of Kent team! I will be sure to pass along the compliments to each of them. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care and enjoy the rest of your week.

Nov 17, 2024 -

tinamou43 responded

You're welcome!

November 04, 2024

Kaylee Genthner is the most energetic, hard working, welcoming sales consultant I have ever met. And all was handled so quickly and efficiently! Everyone at this dealership was welcoming and helpful. It More

by Mary Lynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylee Genthner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Toyota of Kent responded

Mary Lynn, we're happy you found Kaylee be so supportive during your experience here at Toyota of Kent. We're delighted to hear that she took top-notch care of your and delivered your a brilliant experience! Have a wonderful day!

October 29, 2024

Great sales staff. Very Nice knowledgeable staff . Beautiful clean dealership Nice big inventory. Good coffee More

by Gary habeeb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Derbfuss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Toyota of Kent responded

Hi Gary Habeeb, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! Thank you for your high praises and kind words. I will be sure to pass your comments along to the team! Enjoy the rest of your week!

October 28, 2024

Everyone at this dealer is helpful, professional and extremely pleasant! From beginning of looking until my lease was completed, I felt very comfortable and delighted with my new Corolla. More

by Caroleann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Toyota of Kent responded

Caroleann, we are so pleased you enjoyed your visit to Toyota of Kent! Thank you for taking the time to leave us a 5-star review and we are happy to hear you are delighted with your new Corolla! Have a fantastic day!

October 24, 2024

Process was quick easy and painless unlike other dealers . Sales associate was great to work with ! More

by bonesak6
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andria Allgood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Toyota of Kent responded

Bonesak6, thank you for your kind words and this wonderful review! We hope you have a great weekend. Take care!

October 22, 2024

Quick, efficient, knowledgeable team that helped us get the right car quickly for my family with no hassle or haggling. More

by amhardy94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Toyota of Kent responded

Amhardy94, we strive for 100% satisfaction, and it is great to see you had such a wonderful experience at Toyota of Kent! Thank you for taking the time to leave us a review, it mean a lot. We hope you enjoy the rest of your week!

October 19, 2024

This dealership provided an easy, low-stress, and professional buying experience. After an accident that left us without a vehicle, they got us into the vehicle we wanted at a price point we could af More

by elliot.j.sommer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Toyota of Kent responded

Elliot.j.sommer, we're glad you had such a fantastic experience with us here at Toyota of Kent. It's great to hear that we provided an easy, low stress buying experience during a time when you were not expecting to buy. We're delighted that Tom Powers was very professional and gave you top-notch care! Thank you for the stellar review; it's much appreciated. Enjoy the rest of your week!

October 18, 2024

This was a fantastic experience. The kindness and attention to my needs was so appreciated. They were patient and took the time to make sure I not only understood the process but tha More

by liz.drotar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danielle Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Toyota of Kent responded

Liz.drotar, we're so glad that we were able to go above and beyond your expectations! Thank you for your high praises and kind words and it's great to hear that Ryan's humor and patient was appreciated! We're delighted to hear that the process was low stress and pressure free. Enjoy of your weekend!