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Toyota of Kent

Kent, OH

4.9
1,386 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,386 reviews

March 01, 2026

Great dealership, sales representative was okay. Got mad once we thought about backing out of the deal and was very hostile towards us. Once his manager came in things calmed down and we settled to More

by Dan_loughney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Dobson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2026 -

Toyota of Kent responded

Thank you for your honest feedback. We’re glad to hear that you ultimately were able to come to an agreement and get the deal worked out. We truly appreciate you giving us the opportunity to earn your business, and we hope you’re enjoying your new vehicle. If there’s ever anything you need, please don’t hesitate to reach out.

February 24, 2026

I can’t thank Mike D at Kent Toyota enough. He went above and beyond to make sure I drove off in the truck I really wanted. He didn’t just “sell” me a vehicle he actually cared about making it More

by Dgorton97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2026 -

Toyota of Kent responded

Dgorton97, wow-thank you for the stellar review! Dgorton97, we're so glad that Mike went above and beyond your expectations! Your high praise and kind words mean world to us and we will be sure to share it with Mike D and the Toyota of Kent team. Thank you again and enjoy your truck!

February 24, 2026

Mike was great to work with from start to finish. Did everything he promised and made buying a new truck pleasant. More

by Rjpetrovsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2026 -

Toyota of Kent responded

Rjpetrovsky, glad to hear you had a great and pleasant experience with Mike here at Toyota of Kent. If you have any further questions, please give us a call. We're always happy to help!

February 24, 2026

Positive experience. Mike and others were efficient and professional. Would use them again in the future. More

by ntsquirel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2026 -

Toyota of Kent responded

We're glad to hear Mike delivered such a great experience. If there's anything further we can do for you, we are happy to help! We look forward to seeing you again 😊

February 24, 2026

I really enjoyed working with Michael. He was extremely calming throughout the process and did a great job explaining details along the way. I bought the car from this dealership mostly ba More

by zmichals
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex, Danielle
Feb 28, 2026 -

Toyota of Kent responded

Hello Zmichals, thank you so much for the awesome review! We're delighted to hear that Michael delivered a brilliant experience. We will be sure to pass along your high praise and kind words to Michael and the TOK team. Please let us know if there is anything else we can do for you; take care!

February 21, 2026

Cannot speak highly enough of my entire experience at this dealership. I worked with Mike Dobson. He was so accommodating to my schedule, extremely knowledgeable about the leasing process and the vehicle More

by Hannahwright7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2026 -

Toyota of Kent responded

Hi Hannahwright7! Wow, THANK YOU for the absolutely amazing review! We're thrilled to hear that Mike Dobson went above and beyond and delivered such top‑notch care. Your kind words truly make our day! We can't wait to share your high praise with Mike and the entire TOK team they're going to be so excited to hear it! If you ever need anything at all, we're always here for you. Feel free to call or stop by anytime. Have an awesome day!

February 21, 2026

Ryan Dodge was a great help and made the car buying process a real breeze! More

by '26Tacoma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2026 -

Toyota of Kent responded

Hi '26tacoma, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy to hear Ryan took great care of you and made the process a real breeze! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

February 20, 2026

Most pleasant car buying experience that I have had the pleasure to have. Very professional, very to the point and listened to what I was looking for in a vehicle. From stopping in on a whim to purchasing More

by espfb41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2026 -

Toyota of Kent responded

Espfb41, thank you so much for the fantastic review! We're so glad that we were able to go above and beyond your expectations! It's great to hear that Mike and the TOK team delievered a pleasant expeience. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a stellar day!

February 20, 2026

Mike was professional and understanding. I needed an extra day or so to make a decision. He wasn't trying to push the sale and gave me time to make a decision. That box of chocolates was a More

by RobinGorton02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2026 -

Toyota of Kent responded

Robingorton02, we're so glad that Mike went above and beyond your expectations! It's waonderful to hear that he was professional and understanding. Please let us know if there is anything else we can do for you. Take care!

February 19, 2026

The dealership has always been one of the best over the past years. My leases have been very transparent and I have conducted business at both the previous owner and Ganley Toyota. More

by Fdimauro1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2026 -

Toyota of Kent responded

Fdimauro1, thank you-it is truly a pleausre to work with you! It's experiences like yours that really keep us motivated. We hope to see you soon! 😊