Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Kent
Kent, OH
1,114 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,114 reviews
May 05, 2023
Everybody was wonderful very nice. Would recommend anyone looking for a car. Except I love my new car. Would recommend anyone looking for a car. Except I love my new car. More
by JENBUTZ2017
Verified Customer
May 04, 2023
For the second time the service department at Toyota of Kent has gone above and beyond to help me with an issue that other dealerships couldn't fix. I cannot say enough good things about them. Kent has gone above and beyond to help me with an issue that other dealerships couldn't fix. I cannot say enough good things about them. More
by SCOX1
Employees Worked With
Tyler
May 03, 2023
Great service Would be nice to be treated as a valued loyal customer by the dealership. Why isn't there a loyalty program or veterans discount available? loyal customer by the dealership. Why isn't there a loyalty program or veterans discount available? More
by JOHNMICHAELMCN
Employees Worked With
John Blasik
May 02, 2023
Dan was a very good representative of your customer service. He knew I didn’t want to wait at the dealership for a long time so he made me aware when I could bring the car in to minimize that. They service. He knew I didn’t want to wait at the dealership for a long time so he made me aware when I could bring the car in to minimize that. They were also able to get the car done before the allotted to our time they gave me. Thank you to More
by CATHYLYNNMASON
Employees Worked With
Service department
May 02, 2023
Very much appreciate the special attention from Dale Burnside who has been my most recent contact. He listens carefully and addresses all my concerns and helps me plan my upcoming maintenance (which is Burnside who has been my most recent contact. He listens carefully and addresses all my concerns and helps me plan my upcoming maintenance (which is minimal, after all it's a Toyota)! More
by RAINES1930
Employees Worked With
Did not need help from any of the other departments this time.
May 02, 2023
The only dealership that really cared about my situation. And the only one that tried to help find me a vehicle. Andrea and Mike were both awesome And the only one that tried to help find me a vehicle. Andrea and Mike were both awesome More
by HEYBIGDADDYGUY
Employees Worked With
Andrea and Mike
May 02, 2023
Very professional and friendly, made the buying process smooth and fast. Would definitely recommend to anyone. smooth and fast. Would definitely recommend to anyone. More
by FIDURSKI33
Employees Worked With
Other Employees :
Tiffany Lucas
