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Toyota of Kent
Kent, OH
1,234 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,234 reviews
September 16, 2025
Toyota of Kent provided an excellent car buying experience. Mike Dobson was extremely helpful and knowledgeable. experience. Mike Dobson was extremely helpful and knowledgeable. More
by Lrokline
September 15, 2025
I recently purchased a 2019 Toyota Corolla from this dealership. My experience with Mike, the salesman, was excellent—he was professional, straightforward, and made the entire sales process smooth and s dealership. My experience with Mike, the salesman, was excellent—he was professional, straightforward, and made the entire sales process smooth and stress-free. I truly appreciated his honesty and the way he handled the transaction. Unfortunately, my experience with the finance department was not as positive. After reviewing my paperwork at home, I discovered that several add-on products (GAP coverage, road hazard protection, and an extended service contract) totaling over $4,000 had been added without my clear knowledge or consent. I am currently in the process of having these cancelled. I have all of these coverages through my insurance. Overall, the sales side of my experience was great thanks to Mike, but I would caution future customers to carefully review their finance documents before signing to ensure no unwanted products are included. More
by Micah Thompson
September 15, 2025
mike dobson was our salesman. it was a wonderful experience working with him. he answered all of our questions and we bought our new grand highlander from him. thanks mike!!!! it was a wonderful experience working with him. he answered all of our questions and we bought our new grand highlander from him. thanks mike!!!! More
by Sueann geitgey
Employees Worked With
September 15, 2025
I recently purchased a 2025 Toyota Camry from Mike Dobson, and the experience was excellent from start to finish. Mike was friendly, professional, and made the entire process quick and easy. He answer Dobson, and the experience was excellent from start to finish. Mike was friendly, professional, and made the entire process quick and easy. He answered all my questions, worked efficiently, and made sure I felt comfortable every step of the way. Buying a car can sometimes be stressful, but Mike made it a great experience. I highly recommend asking for him if you’re in the market for a new Toyota! More
by RDak1947
Employees Worked With
September 15, 2025
Mike and Matt were very helpful and personable and helped me through this process as a first time car buyer. me through this process as a first time car buyer. More
by Svgandy1997
September 14, 2025
Ryan is the best! Super nice and understanding. We were in a time crunch and he made sure to get us a great car completely ready to go even earlier than we hoped. Can’ Super nice and understanding. We were in a time crunch and he made sure to get us a great car completely ready to go even earlier than we hoped. Can’t recommend him enough. More
by Jason X
Employees Worked With
September 12, 2025
These guys seriously help everyone out like we are family. They are so quick and the team works so fast together so that my time wasn't wasted or misused. I will continue to do business with Toyota of family. They are so quick and the team works so fast together so that my time wasn't wasted or misused. I will continue to do business with Toyota of Kent because of the way they treat customers and value our time and money. More
by laceymalone946
September 12, 2025
Thank you to Mike for making my 4Runner lease such an easy and smooth experience! He was super friendly, answered all my questions, and really worked with me to get a deal I felt good about. No pressure easy and smooth experience! He was super friendly, answered all my questions, and really worked with me to get a deal I felt good about. No pressure at all—just honest, helpful, and patient the whole way through. More
by Bpekarski6
Employees Worked With
September 10, 2025
Best dealership I have been too. Everyone was super nice and extremely helpful going out of their way to help me. Ryan dodge was my salesman he went out of his way to help me in ever Everyone was super nice and extremely helpful going out of their way to help me. Ryan dodge was my salesman he went out of his way to help me in every aspect. By far best salesman and dealership More
by ethanerb9
Employees Worked With
September 06, 2025
This place was easy to work with. Noah made the buying process quick and easy and kept me updated . Noah made the buying process quick and easy and kept me updated . More
by chrissprague7
