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Toyota of Kent
Kent, OH
1,386 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,386 reviews
March 10, 2026
Rakan was amazing! Top tier salesman. He wasn’t over the top or playing hard ball he just was a human. If the other salesmen are even 50% as good you’ll be in great han Top tier salesman. He wasn’t over the top or playing hard ball he just was a human. If the other salesmen are even 50% as good you’ll be in great hands. Keep up the great work! More
by joshkane2
Employees Worked With
March 09, 2026
I was referred to Toyota of Kent by my friends, and I worked with Mike D who was very kind, knowledgeable, and patient with me. My experience from our very first phone conversation to walking into the de worked with Mike D who was very kind, knowledgeable, and patient with me. My experience from our very first phone conversation to walking into the dealership was amazing. I was greeted the minute I walked in, and all the staff were very friendly! I explained to Mike what I wanted in a vehicle and he made it happen! I’m so grateful to him and I’m now the proud owner of a new 2026 Corolla Cross!!! Thank you so much Mike for everything!! If you are looking to purchase a new vehicle I would 100% recommend Toyota of Kent and once you’re there ask for Mike D! More
by Shaej0108
March 09, 2026
Our experience was excellent at Kent Toyota! Gary was amazing to work within finalizing a deal! As a family we are very happy with our experience. Gary was amazing to work within finalizing a deal! As a family we are very happy with our experience. More
by Stevens.397
Employees Worked With
March 09, 2026
Every one was very friendly and helpful. Mike Dobson was great in making sure I understood all the features and even sinked my phone to the car for me! Mike Dobson was great in making sure I understood all the features and even sinked my phone to the car for me! More
by Auntlou58
Employees Worked With
March 07, 2026
Mike was extremely efficient and straightforward to work with. He was able to figure out what we needed until the word on it without trouble. He was very accessible. with. He was able to figure out what we needed until the word on it without trouble. He was very accessible. More
by Rpham201
Employees Worked With
March 06, 2026
Our salesman Ryan Dodge was excellent. Very laid back and listened to everything we wanted. Highly recommend. Very laid back and listened to everything we wanted. Highly recommend. More
by Jwheeland3
Employees Worked With
March 04, 2026
They are friendly and helpful and answer any of your questions about car or finance questions about car or finance More
by brunnerth87
March 03, 2026
Mike was a wonderful sales consultant and I would recommend him to anyone. I wish the best to him and his family. Thank you Mike recommend him to anyone. I wish the best to him and his family. Thank you Mike More
by IsaiahQuiles18
Employees Worked With
March 02, 2026
Mike was Godsend! ! Got out of us a really bad situation. Got out with a new car, cheaper monthly payment and overall better predicament than when we started. Overall m ! Got out of us a really bad situation. Got out with a new car, cheaper monthly payment and overall better predicament than when we started. Overall my experience at Toyota was amazing. We were taking care of and would recommended this to friends and family!! Thank you again Mike! More
by KeiRaia Doctor
Employees Worked With
March 01, 2026
Sales - Good (See end of review) Finance - Bad (Scam alert) INTEREST SCAM ALERT - People, check the BANK OF AMERICA site for their current auto loan rates before going into this dealership. BOA is co alert) INTEREST SCAM ALERT - People, check the BANK OF AMERICA site for their current auto loan rates before going into this dealership. BOA is consistently among the lowest and a good base-point to use. After running my credit and knowing by buying power (both very strong), I was provided a rate (6.99) that was nearly TWO full points over what BOA was advertising. I inquired with Alex Moore (finance manager) and was told "The rate and payments I sent over are from bank of America. The 5.04 rate on their website is advertised rates as low as. There is a lot that goes into what rate the bank gives you. Examples money down, amount finance, etc." That quote is in writing via text and complete xx. I inquired with BOA directly and applied for a loan, and was instantly approved for the full amount to be financed and their advertised rate. I CALLED BOA to ask why the dealer rate was so high, and was told THE DEALER SHOULD BE SEEING THE SAME RATE that I was approved for on their side, but they were likely adding onto it to receive more money for the dealership. I called out this and was given a rate that was still 1/2 a point higher than BOA. I said I would use BOA and was told they don't accept outside financing ... which is because the dealership is making ridiculous money off customers on the financing side by selecting rates with higher kick-backs to the dealership. THIS SHOULD BE CRIMINAL! Sales side - Good experience. Michelle worked diligently to make sure the vehicle I selected was quickly outfitted with the accessories I wanted to add on. I flew in from out of state and she made sure the final sales portion was quick; I was in and out in 30 minutes, which was wonderful. More
by Russ-O
Employees Worked With
