Toyota of Kent
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great buying experience with Gary Shultz. Very knowledgeable, courteous and friendly. Would definitely recommend him to anyone in the market for a vehicle. Very knowledgeable, courteous and friendly. Would definitely recommend him to anyone in the market for a vehicle. More
I highly recommend working with Tom Powers. He is very professional and very easy to work with. He helped me to purchase a new truck. It was a great experience! He is very professional and very easy to work with. He helped me to purchase a new truck. It was a great experience! More
Not sure how they were able to certify my vehicle with the issues, I have had. Great, I have a warranty but you don’t ever want to fight to use it. I will blast the Toyota dealership near me that couldn’t the issues, I have had. Great, I have a warranty but you don’t ever want to fight to use it. I will blast the Toyota dealership near me that couldn’t re-create the issue, yet a scan tool I have found it? That’s not their issue, However I have placed 3k miles since purchasing my pre owned vehicle. The dealership doesn’t accept outside financing and it was a red flag, when you read what the financing company does for the dealership. You quickly see you were sold out to a subprime lender for having a higher credit score. It was refinanced, however I had issues getting my memo title, my back window is rusty and they offered to fix it and never called me back. Now dealing with mechanical issues. Don’t trust this dealership More
I recently purchased a used SUV from Andria at the Toyota of Kent dealership, and I cannot say enough good things about the experience. From start to finish, Andria Allgood provided outstanding customer serv of Kent dealership, and I cannot say enough good things about the experience. From start to finish, Andria Allgood provided outstanding customer service. She was always available to answer my questions over the phone, no matter how many times I reached out. Andria took the time to help me explore different cars without rushing and offering her helpful insights to fit our preference. She even conducted price comparisons between various options to ensure I got the best deal. When it came to test drives, she made the process smooth and stress-free, which ultimately led us to choosing a Toyota Highlander. Andria handled all the paperwork promptly, with zero hidden charges, and had the car ready for pick-up the very next day. If you're in the market for a car and want someone who genuinely cares about your needs, I highly recommend Andria. Her professionalism, patience, and dedication made this the best car-buying experience I've ever had! More
Everyone we came in contact with was very friendly whether they were involved with the sale of my car or not. Clayton Carnes & Ashley. The one thing that I didn't like was that I was going to have whether they were involved with the sale of my car or not. Clayton Carnes & Ashley. The one thing that I didn't like was that I was going to have to forfeit my deposit if I didn't accept the car when you could have put it in "stock". No dealer had any red corellas on their lot between Mansfield & Kent, so I had to order it. I should have gone back to Mansfield (& now I wish I had due to all of the electronics that I need help with because I'm not a tachy) but it's too late. I really like the car. After all, this is my 6th Toyota. More
I don’t know anything about dealership . I just know Tom Powers is an outstanding person ! Very smart about what he is sales and how to set up equipment! We bought a new Tacoma and a new ra I just know Tom Powers is an outstanding person ! Very smart about what he is sales and how to set up equipment! We bought a new Tacoma and a new rav-4 ! What does that tell you ? More
I get that the dealership is doing what suits them best, but their policy on prohibiting outside financing bears to bring market manipulation. Just go no haggle and be transparent with consumers would go fa but their policy on prohibiting outside financing bears to bring market manipulation. Just go no haggle and be transparent with consumers would go far to make a better experience. More
Ryan went above and beyond, phenomenal customer service and an amazing facility! Definitely recommended Toyota of Kent! and an amazing facility! Definitely recommended Toyota of Kent! More
Buying experience was tremendous! From saleslady Andria,trainee Mike,salesmanager Matt, and finance manager Ben, everyone made the purchase enjoyable, instead of a hardship! Best peo From saleslady Andria,trainee Mike,salesmanager Matt, and finance manager Ben, everyone made the purchase enjoyable, instead of a hardship! Best people I ever dealt with! More
Kaylee Genthner is the most energetic, hard working, welcoming sales consultant I have ever met. And all was handled so quickly and efficiently! Everyone at this dealership was welcoming and helpful. It welcoming sales consultant I have ever met. And all was handled so quickly and efficiently! Everyone at this dealership was welcoming and helpful. It was worth the 2 hour drive to have such a positive experience! More