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Toyota of Kenner

Kenner, LA

4.7
3,282 Reviews
We make it easy, we make it fun! We’re the dealership you’re going to love! We’ve got a staff that will do it right, we know what’s important it’s your time, are we right? There’s a breakfast bar full of goodies if you come in the morning, grab a seat and relax our service department is rolling! If you’re thinking about cars boy you’ve picked the right place, the Toyota of Kenner staff has so much fun in this place! We know budgets are important because we’ve got them too, so we’ll work as hard as we can to make sure it’s right for you. We know you’ve got choices, so we’ll elevate our game, with your satisfaction our #1 aim. We make it easy, not just words that we say, they're the culture we live by every single day!
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2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,282 reviews

April 02, 2024

Professional, courteous, and efficient I felt very comfortable at the dealership. All representatives were professional and treated me with respect. My car was serviced quickly while I worked on my la More

by MLEAKE790
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelia Leblanc
Apr 03, 2024 -

Toyota of Kenner responded

I am glad to hear that your customer service experience with us met with your expectations. We strive to be professional, courteous and efficient at all times. Thank you for sharing.

April 02, 2024

The problem with my truck was not resolved. My truck still pulls to the right yet I was charged for the alignment that didn't fix the problem. I was also very upset the dealership charged me an More

by trent.gray
Recommend Dealer
No
Employees Worked With
Shelia Leblanc
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelia Leblanc
Apr 03, 2024 -

Toyota of Kenner responded

We welcome the opportunity to resolve your alignment issue. Occasionally, we do have to revisit for adjustments. I do apologize for the inconvenience but we will honor our service. As for the credit card fee, under our new ownership I am pleased to say that we at Toyota of Kenner no longer assess this fee on credit or debit card transactions. Please call us to schedule an appointment to address your concern. Thank you for providing your feedback. Allison Kimbrough, Customer Relations Manager 504-464-4500

April 01, 2024

JC was our salesmen and done an amazing job! Truly a sign and drive experience. All of our questions were answered. We are so very thankful for this easy experience! More

by Julianblanchard86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bang Bui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giancarlos Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

Toyota of Kenner responded

We are thankful that you are thankful! JC is knowledgeable and enthusiastic. He will find for you the car that you are looking for. Thank you for your business.

Apr 06, 2024 -

Toyota of Kenner responded

We are thankful that you are thankful! JC is knowledgeable and enthusiastic. He will find for you the car that you are looking for. Thank you for your business.

March 30, 2024

Very informative. Took care of my husband & myself. Made sure we got the extra key fob for us as a couple. UPDATE: It's only been about TWO months, and my car has s More

by Ellascottla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Mena
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bang Bui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Waguespack
1.0
This rating includes all reviews, with more weight given to recent reviews.
Giancarlos Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Mejia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Oliveri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Rocha
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Toyota of Kenner responded

It is always good to hear that our customer service met and/or exceeded your customer expectations. We look forward to providing quality service for you in the future. Thank you for sharing your experience.

March 29, 2024

Very comfortable and attentive to customer. It is always a pleasurable experience while there. That's it. More

by SGGRANGER
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Montalbano
Apr 03, 2024 -

Toyota of Kenner responded

Thank you for your loyalty. We greatly appreciate your business and look forward to servicing you soon. Thank you for the feedback.

March 28, 2024

super recommended, very friendly and professional, visit the best place 10/10 thanks for your help More

by katherine baca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giancarlos Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Toyota of Kenner responded

It's good to hear that you had a pleasing car buying experience. Giancarlos is an exceptional Salesperson. Thank you in advance for any recommendations. We appreciate you.

March 28, 2024

Always fair, professional, and accommodating! Everyone I meet can only be described as fair, professional, and accommodating! Bring back the doughnuts! More

by JOHNTLAMBERT
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Montalbano
Apr 03, 2024 -

Toyota of Kenner responded

Fair, professional and accommodating are excellent customer service adjectives. Thank you for sharing your feedback. We will work on the donuts.

March 27, 2024

Extended warranty add to contract without my permission. Unresolved issues with financing. Cancellation hasn’t been submitted More

by JETAILOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hany ElDesoky
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2024

I had a wonderful experience at Ray Brandt Toyota. My salesman was Joseph Evans, and he was so patient, kind, and caring. He took his time to make sure I understood my paperwork and all the perks and More

by Ashleyshropshire
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Toyota of Kenner responded

What a pleasure to hear all of these accolades about a member of our Sales Team. Joe Evans is one of our best! It is good to get customer feedback that highlights his attributes of patience, kindness and thoroughness. Thank you for sharing your experience.

March 27, 2024

Unprofessional financing & issue still hasn't been resolved. Extended warranty add to the financing without my approval. The cancellation hasn't been submitted to LDS More

by JETAILOR
Recommend Dealer
No
Employees Worked With
Kerry Cella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerry Cella
Mar 30, 2024 -

Toyota of Kenner responded

I apologize for any inconvenience you have been caused. Please call me or email to discuss. Allison Kimbrough - Customer Relations Manager 504-464-4500 akimbrough@millsautogroup.com

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