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Toyota of Kenner

Kenner, LA

4.7
3,368 Reviews

2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,368 reviews

March 11, 2023

I either pay $200 extra to get my car fixed or wait 6 months on Ray Brandt. I only gave a 4 because of Doug. More

by byugal2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
Mar 14, 2023 -

Toyota of Kenner responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management and someone will be in contact with you. Sincerely, Ray Brandt Auto Group

March 10, 2023

Shelia in the service department is awesome and amazing. She is very helpful. She always takes the time to help me with whatever questions I have. More

by SCOTTYVANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
Mar 14, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Sheila and our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

March 09, 2023

Working with Pat is always a great experience! He goes above and beyond to make your experience a great one! We have worked with him in multiple purchases for our family! Thank you Pat!! More

by JTHAMRICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Brown, Roberto Rocha
Mar 10, 2023 -

Toyota of Kenner responded

Congratulations! It is wonderful to hear that Patrick made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt Toyota! Ray Brandt Auto Group #WeMakeItEasy

March 09, 2023

Giancarlos was amazing great service and very responsive congratulations to him on providing service with me More

by jferrera247
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giancarlos Chavez
Mar 10, 2023 -

Toyota of Kenner responded

Congratulations! It is wonderful to hear that Giancarlos made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt Toyota! Ray Brandt Auto Group #WeMakeItEasy

March 08, 2023

They were able to fit me in a day early which was good. However, first they tried to upsell me service that I've never heard of and when I got my truck back they had oil on my towel inside my truck and a o More

by mancusomichelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Eddlestone
Mar 08, 2023 -

Toyota of Kenner responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management and someone will be in contact with you. Sincerely, Ray Brandt Auto Group

March 08, 2023

Renee was very awesome treated us with great hospitality treated us well and he allow us to get what we want it and he made it happen More

by gchaney12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rene Reyes
Mar 10, 2023 -

Toyota of Kenner responded

Congratulations! It is wonderful to hear that Rene made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt Toyota! Ray Brandt Auto Group #WeMakeItEasy

March 07, 2023

Service was quick and courteous ! Thanks again. We love the car we bought from Ray Brandt Toyota More

by Brighteyes55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr, Douglas Montalbano, Shelia Leblanc, Lenny Thomas, Brad Miller, Kerry Cella, Takiyah Cavilear, Brett Hernandez, Mariano Gomez, Jason Eddlestone
Mar 08, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

March 06, 2023

The whole experience from the time I walked in the door until the time I drove away with my ride was top notch. The whole staff was awesome and I will definitely be back for my next vehicle. Thank you More

by Impagesslave666
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Mena, Woody Gregoire
Mar 06, 2023 -

Impagesslave666 responded

Thank you Mrs Brandt for the beautiful truck. The whole experience was amazing

March 06, 2023

It seemed that everyone was friendly and I was comfortable being there. The setup was nice with the semi-private partitions. Our conversations felt fairly private as I didn’t hear anyone else’s. R More

by llsidnam56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bang Bui, Rene Reyes
Mar 06, 2023 -

Toyota of Kenner responded

Congratulations! It is wonderful to hear that Rene and our team made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt Toyota! Ray Brandt Auto Group #WeMakeItEasy

March 04, 2023

They found the problem and fixed it. They were kind enough to send us home so we didn’t have to wait at the dealership all day. More

by Jmxyz123
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
Mar 06, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

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