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Toyota of Kenner

Kenner, LA

4.7
3,324 Reviews
We make it easy, we make it fun! We’re the dealership you’re going to love! We’ve got a staff that will do it right, we know what’s important it’s your time, are we right? There’s a breakfast bar full of goodies if you come in the morning, grab a seat and relax our service department is rolling! If you’re thinking about cars boy you’ve picked the right place, the Toyota of Kenner staff has so much fun in this place! We know budgets are important because we’ve got them too, so we’ll work as hard as we can to make sure it’s right for you. We know you’ve got choices, so we’ll elevate our game, with your satisfaction our #1 aim. We make it easy, not just words that we say, they're the culture we live by every single day!
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2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,324 reviews

July 27, 2023

Dealership does not hold to their contracts and has altered my deal post date. This is unacceptable and Ray Brandt Toyota owes me money for changing my payoff after we signed paperwork. More

by jacalcag
Recommend Dealer
No
Employees Worked With
Amber Netto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Patten
3.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Rocha
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Toyota of Kenner responded

Thank you for sharing your experience with us. We value all feedback. Your review has been sent to a member of Management. Sincerely, Ray Brandt Auto Group

July 26, 2023

Excellent service and customer service rep! Extremely satisfied! My appointment for oil change was scheduled for the same day I called…in fact, Sheila said, “have your husband come now… I’ll w More

by DENNISEKEARNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Shelia took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 26, 2023

Great Experience! They took awesome care of everything. Very blessed to purchase my first car with this company:) More

by Sierra Petersen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Netto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Patten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reece Rico
Jul 27, 2023 -

Toyota of Kenner responded

Sierra, thank you for taking the time to write this review about your sales experience with us. We can't tell you how wonderful it is to hear that our Ray Brandt Toyota team provided you with such an amazing car-buying experience. Thank you for choosing us to help you find the perfect first car, and we hope you'll visit again soon! Ray Brandt Auto Group #WeMakeItEasy

July 25, 2023

Toyota was good to me today Giancarlos makes it an experience to want to buy Toyotas he is Mr. Toyota More

by Eg8528028
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giancarlos Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Toyota of Kenner responded

We appreciate your positive feedback and for taking the time to acknowledge Giancarlos's efforts. We are thrilled to hear that he made your experience memorable and enjoyable. His dedication to excellent customer service truly embodies what we strive for at Ray Brandt Auto Group. Thank you for choosing us for your automotive needs. It's feedback like yours that motivates us to keep striving for excellence in all that we do. See you next time! Ray Brandt Auto Group #WeMakeItEasy

July 25, 2023

Service was excellent and very considerate of my needs. There I'll always bring my car to Ray Brant Toyota. Thank you. More

by prentice4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Miller
Jul 31, 2023 -

Toyota of Kenner responded

Thank you for your glowing review and five-star rating. It is great to hear that you had such a positive experience with our service team and that we've earned your trust for all your future automotive needs. Your kind words about our excellent and considerate service are the motivation that keeps us striving to deliver the best possible experience for our customers. We appreciate your loyalty to Ray Brant Toyota and can't wait to assist you during your next visit! Ray Brandt Auto Group #WeMakeItEasy

July 25, 2023

Took my tundra in after having an accident. They awaited my arrival and gave excellent service and communicated throughout the process. More

by Clourthwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Takiyah Cavilear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Barrett
Jul 31, 2023 -

Toyota of Kenner responded

Thank you for your five-star review! We're so glad that you had a positive experience with our Ray Brandt Toyota team, especially during such a stressful time. We strive to provide excellent service to all our customers and to keep them well-informed throughout the service process. Your satisfaction is our top priority, and we are delighted that we could provide the excellent service you deserve. We appreciate your trust in us and look forward to serving any future automotive needs you may have. Ray Brandt Auto Group #WeMakeItEasy

July 24, 2023

They were very kind and a good salesman hope the car is a good one ? More

by DB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Jul 24, 2023 -

Toyota of Kenner responded

We are pleased to hear that our team took great care of you during your visit. We appreciate the positive feedback, and we hope to see you again in the future. Thank you for choosing Ray Brandt Toyota! Ray Brandt Auto Group #WeMakeItEasy

July 23, 2023

Dont like when service lite is tirned back on. Pain. When I got an oil chg last. More

by DNH1
Recommend Dealer
Yes
Employees Worked With
Brad Miller, Brad Miller
Jul 28, 2023 -

Toyota of Kenner responded

We are grateful for the 5-star rating and appreciate you taking the time to provide us with feedback. We apologize for any inconvenience you faced with the service light after your last oil change. Customer satisfaction is of the utmost importance to us, and your feedback will help us improve the experiences of our customers for future visits. If there's anything else we can assist you with, please reach out to our Service Department. We hope to have another opportunity to assist you again with the exceptional service you deserve. We thank you for choosing Ray Brandt Toyota! Ray Brandt Auto Group #WeMakeItEasy

July 23, 2023

Dealership is bright and employees are always asking if they can help. The service department is very good at providing the best services possible this has been my experience for over 10 years More

by LJSCHEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bang Bui
4.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Toyota of Kenner responded

Thank you for taking the time to share how great your experiences have been with us. We are happy to hear that our team at Ray Brandt Toyota provides you with such wonderful service every time you visit. We appreciate you choosing us to assist you with your vehicle needs for the past 10 years, and we look forward to your next visit! Ray Brandt Auto Group #WeMakeItEasy

Jul 24, 2023 -

LJSCHEX responded

See you'll in a few weeks. Looking forward to the excellent service you provide. LJS

Jul 24, 2023 -

LJSCHEX responded

LJSCHEX responded publicly on 7/24/23 7:28 PM See you'll in a few weeks. Looking forward to the excellent service you provide.

July 22, 2023

The process was a very quick and easy process. There was no pressure to purchase, and no overly trying to sell. Simply answered my questions and let me decide. More

by Trox.shawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bang Bui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Oliveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Toyota of Kenner responded

Thank you for your positive feedback! We're excited that you found our car-buying process at Ray Brandt Toyota quick and easy. Our primary aim is to ensure our customers feel comfortable and empowered in their decision-making, so it's wonderful to hear that you appreciated our no-pressure approach. Your satisfaction is our top priority, and we look forward to assisting you with any future vehicle needs! Ray Brandt Auto Group #WeMakeItEasy

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