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Toyota of Kenner

Kenner, LA

4.7
3,324 Reviews
We make it easy, we make it fun! We’re the dealership you’re going to love! We’ve got a staff that will do it right, we know what’s important it’s your time, are we right? There’s a breakfast bar full of goodies if you come in the morning, grab a seat and relax our service department is rolling! If you’re thinking about cars boy you’ve picked the right place, the Toyota of Kenner staff has so much fun in this place! We know budgets are important because we’ve got them too, so we’ll work as hard as we can to make sure it’s right for you. We know you’ve got choices, so we’ll elevate our game, with your satisfaction our #1 aim. We make it easy, not just words that we say, they're the culture we live by every single day!
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2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,324 reviews

August 01, 2023

Really helpful guy game me good advice about the cars I was looking for he also answered all of my questions will definitely go back More

by Rami
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giancarlos Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Toyota of Kenner responded

Congratulations! It is wonderful to hear that our team made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt Toyota! Ray Brandt Auto Group #WeMakeItEasy

August 01, 2023

I have been with you all for years but you are slow. .. need more workers... More

by MARGUERITE62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Toyota of Kenner responded

Thank you for sharing your experience with us. We appreciate your loyalty to Ray Brandt Toyota, and we appreciate your feedback. Sincerely, Ray Brandt Auto Group

July 31, 2023

They are professional and kind. They will work hard to solve the problem in a timely fashion More

by c_werline
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 31, 2023

Everyone was very knowledgeable and friendly. Amber and woody did a great job of explaining everything and answering all our questions. More

by KNICK3177
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Netto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Woody Gregoire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Toyota of Kenner responded

Thank you for taking the time to leave such a positive review! We're happy that Amber, Woody, and the rest of our team at Ray Brandt Toyota were able to provide you with knowledgeable and friendly service. We want you to know that your satisfaction is paramount to us, and we're glad to hear that all your questions were answered thoroughly. Thank you for choosing us for your vehicle needs, and we look forward to your next visit! Ray Brandt Auto Group #WeMakeItEasy

July 29, 2023

Great service. It is a pleasure doing business with the company and especially with Erick More

by DNH1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Cella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Erick and our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 29, 2023

Lenny is the best and really cares about his customers. I recommend him and his staff. More

by CANDY.HOLLEY
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Lenny and our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 29, 2023

I assumed if I had a 7:45 am appointment, I could wait for my vehicle. However, when I got there I was told it would not be ready until later that afternoon. Customers should be told upfront if the vehi More

by lysander6326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Miller
Aug 01, 2023 -

Toyota of Kenner responded

Thank you for sharing feedback with us, and we apologize for any inconvenience you experienced during your appointment. Clear communication and setting proper expectations with our customers are important to us, and we will certainly review our procedures to make sure that future appointments are better communicated. Your insights will help us in providing the best customer service possible. Should you need further assistance or wish to discuss this matter in more detail, please don't hesitate to reach out to us at (504) 386-3977. We value your business and hope to serve you again in the future. Sincerely, Ray Brandt Auto Group

July 29, 2023

Great service and people. Will recommend to others. Will return back for additional service work. More

by Ann Templet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 28, 2023

The service people were very nice and helpful. They took very good care of my car. More

by MISSLES7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 28, 2023

Doug is a trusted service representative for Ray Brandt Toyota making it easy to return to this dealership. More

by MMOLLERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Doug took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

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