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Toyota of Kenner

Kenner, LA

4.7
3,324 Reviews
We make it easy, we make it fun! We’re the dealership you’re going to love! We’ve got a staff that will do it right, we know what’s important it’s your time, are we right? There’s a breakfast bar full of goodies if you come in the morning, grab a seat and relax our service department is rolling! If you’re thinking about cars boy you’ve picked the right place, the Toyota of Kenner staff has so much fun in this place! We know budgets are important because we’ve got them too, so we’ll work as hard as we can to make sure it’s right for you. We know you’ve got choices, so we’ll elevate our game, with your satisfaction our #1 aim. We make it easy, not just words that we say, they're the culture we live by every single day!
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2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,324 reviews

August 26, 2023

Erick is very professional and courteous. The entire service department is first rate. I was kept informed about my vehicle's problems. More

by STEVENCOSTA330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Toyota of Kenner responded

Thank you for taking the time to share your positive experience with us and for the kind words. We're elated to hear that Erick and the rest of our team met your expectations. Keeping our customers informed and providing top-notch service is our utmost priority. We appreciate your feedback and look forward to serving you again during your next visit. Thank you for choosing Ray Brandt Toyota! Ray Brandt Auto Group #WeMakeItEasy

August 25, 2023

Always great and timely! Good Coffee and clean waiting room! Miss the old snacks they use to offer while waiting though.. More

by RSUMMERS47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Toyota of Kenner responded

Thank you for your feedback! We're glad to hear you appreciate Ray Brandt Toyota's timely service, good coffee, and clean waiting area. We understand how little things like snacks can make a big difference, and we'll take your feedback into consideration as we aim to continually improve our guest experience. We value your continued patronage and hope to continue meeting your expectations. Drive safely and see you next time! Ray Brandt Auto Group #WeMakeItEasy

August 25, 2023

Sold me a 2022 Highlander and it was supposed to have Alloy wheels. I bought the insurance for wheels and when I messed up one of my wheels I went back to the person that sold it to me and he didn’t real More

by Sheila Tregre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fred Mena
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bang Bui
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Oliveri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Rocha
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Waguespack
Aug 28, 2023 -

Toyota of Kenner responded

Sheila, thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of our Management team. Sincerely, Ray Brandt Auto Group

Aug 29, 2023 -

Sheila Tregre responded

Alloy wheels was what they told me I have it shouldn’t be not my lost it was sale persons not educated about what he was selling me is the responsibility of the dealership. That their salesman should know I am a 65 woman and trusted what they was selling me and I purchase the insurance to repair alloy wheels if needed I would like for someone to contact me also I sold a 2022 BMW for the Highlander please help me get what I should of have when I purchase the Highlander Thanks

August 25, 2023

Terrytown Terry made buying a new 4Runner a great experience. Not often you meet someone with such a great personality. More

by Screen name
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Patten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Langley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Toyota of Kenner responded

We love hearing about your wonderful experience with Terrytown Terry. We're lucky to have such a gem in our team. His vibrant personality truly shines through, and we're thrilled he made your 4Runner purchase memorable. Thank you for taking the time to share this with us and for choosing Ray Brandt Toyota. Enjoy your 4Runner! Ray Brandt Auto Group #WeMakeItEasy

August 23, 2023

It was a pleasure to get my car serviced here. Everything was swift and easy. More

by reynerimorales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

August 23, 2023

I was A pleasure to work with Giancarlos and Jeff. they were very helpful in my search for a new vehicle. More

by debbie37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Mena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giancarlos Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Oliveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Patten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Toyota of Kenner responded

Congratulations! It is wonderful to hear that Giancarlos, Jeff, and our team made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt Toyota! Ray Brandt Auto Group #WeMakeItEasy

August 23, 2023

They always seem fair and transparent. I like the communication via text while I wait. Comfortable waiting area. More

by JGBENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

August 23, 2023

Miss LeBlanc is a very sweet, kind, courteous and professional worker. She goes out of her way to solve whatever problem you come in with, she also takes you even if you don’t have an appointment? More

by DNH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Shelia took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

August 22, 2023

Sheila is always helpful and keeps me updated Service is always completed in a timely manner More

by williedee2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Toyota of Kenner responded

Thank you for sharing your positive experience with us. We're very glad that Sheila consistently provides helpful assistance and keeps you updated during your visits with us. Additionally, we're pleased to know that our service is completed in a timely manner. Your feedback motivates us to maintain our commitment to excellent customer service. We value your support and look forward to continuing to serve you well in the future! Ray Brandt Auto Group #WeMakeItEasy

August 20, 2023

Service was prompt and my additional issues were addressed and explained, been using ray brandt for years More

by Shannen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

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