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Toyota of Kenner

Kenner, LA

4.7
3,324 Reviews
We make it easy, we make it fun! We’re the dealership you’re going to love! We’ve got a staff that will do it right, we know what’s important it’s your time, are we right? There’s a breakfast bar full of goodies if you come in the morning, grab a seat and relax our service department is rolling! If you’re thinking about cars boy you’ve picked the right place, the Toyota of Kenner staff has so much fun in this place! We know budgets are important because we’ve got them too, so we’ll work as hard as we can to make sure it’s right for you. We know you’ve got choices, so we’ll elevate our game, with your satisfaction our #1 aim. We make it easy, not just words that we say, they're the culture we live by every single day!
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2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,324 reviews

September 01, 2023

Was very attentive and made sure my truck was taken care of. Especially with its high miles. Also said I can get all over needed services with him. More

by EFUSELIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Miller
Sep 05, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Brad took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

August 31, 2023

Alex, Fred, and Bang were great very helpful was very happy with salespeople management and finance person thanks to all would recommend this dealership to anyone .. More

by August?1926
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Mena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bang Bui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Mena
Sep 05, 2023 -

Toyota of Kenner responded

Thank you so much for your glowing review. It's wonderful to hear that Alex, Fred, and Bang provided you with such an outstanding experience in the search for your new car. Their dedication to our customers is truly exceptional, and we're proud to have them represent Ray Brandt Auto Group. Congratulations on your new vehicle! Your recommendation means a lot to us, and we're here for any future needs or questions you might have. Enjoy every drive in your new car, and we hope to see you again soon! Ray Brandt Auto Group #WeMakeItEasy

August 31, 2023

Everything was great with the delivery of the suv very helpful all was good with it More

by August?1926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Cella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Toyota of Kenner responded

Thank you for sharing your experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

August 31, 2023

Shelia was very sweet and helpful! !! Definitely will use her next time I get my car service. Thank you Shelia for everything !!! More

by Mommy912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Shelia took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

August 31, 2023

Now the Service is fast , Much better than before , thanks . Great customer service. Wish you have water to drink . More

by aalihamad1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Eddlestone
Sep 05, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

August 29, 2023

Excellent service , the service department always takes very good care of my car when in need for service. 100% recommend for all service needs. More

by PATMENARD914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

August 28, 2023

This was my first visit to Ray Brandt Toyota. I was not told in advance that there would be a charge to look at my vehicle. I was charged close to $200 for diagnostics. The estimate that was give More

by mcatalanello
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erick Burgess Sr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Toyota of Kenner responded

Thank you for sharing your experience with us, and we apologize for any frustration you felt during your visit to Ray Brandt Toyota. Transparency and clear communication are vital to us. Typically when work is performed, diagnostics are applied to the repair, but if a customer elects to not have any repairs performed, there is a diagnostic fee of $169.00 plus tax. We've forwarded your feedback to our Management team to further our efforts in bolstering transparency about charges. We understand the importance of providing clear explanations and fair pricing, and your feedback will be instrumental in our ongoing efforts to improve. If you'd like to discuss this further, please don't hesitate to contact us directly. We truly value your business and would appreciate another opportunity to better serve you in the future. Sincerely, Ray Brandt Auto Group

Aug 29, 2023 -

mcatalanello responded

Thank you. I will contact you directly.

August 28, 2023

I had to replace the sensor inside of my gas tank because of faulty readings I was getting. The job involved removing the gas tank , taking out the old sensor and putting in the new sensor. I was charged 900 More

by DNH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guy that gave me a ride back to my job. Very friendly and pleasant.
Aug 28, 2023 -

Toyota of Kenner responded

We are sorry to hear about your dissatisfaction with the pricing. We strive to provide top-quality service, and the charges reflect not only the parts but also the specialized labor involved. However, we value your feedback and understand your concerns. We've forwarded your comments to our Management team for review. Please feel free to reach out if you'd like to discuss this further. Your trust is essential to us, and we hope to have another opportunity to better assist you in the future. Sincerely, Ray Brandt Auto Group

August 27, 2023

My wife and I got our dream RAV4, and we loved our experience working with Ray Brandt Toyota. Great communication and the customer service was wonderful, I really can’t recommend this place enough!! More

by Deemayzing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Mena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bang Bui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Mena
Aug 30, 2023 -

Toyota of Kenner responded

We're thrilled that you and your wife drove off with your dream RAV4! It means so much to hear that our team at Ray Brandt Toyota left such a positive mark on your car-buying journey. Your kind words and recommendation are truly appreciated. Thank you for choosing Ray Brandt Auto Group for your automotive needs; we look forward to seeing you on your next visit! Ray Brandt Auto Group #WeMakeItEasy

August 27, 2023

They did a great job with my corrolla at this dealership, Bret is the guy to call!! More

by gorydutch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Hernandez
Aug 30, 2023 -

Toyota of Kenner responded

It is so great to hear that your Corolla was treated with such expert care at our dealership. Bret is a valued asset to our team, and we're thrilled to hear that he made your experience enjoyable and memorable. Your kind words and recommendation mean a lot to us. Thank you for entrusting us with your automotive needs, and we look forward to your next visit to Ray Brandt Toyota! Ray Brandt Auto Group #WeMakeItEasy

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