Toyota of Kenner

Toyota of Kenner responded

We're sorry to hear that your service experience didn't meet your expectations. We're committed to providing excellent service and would like to understand more about your visit. Please contact the dealership directly if you would like to speak to a member of our Management team. Your feedback and perspectives are appreciated, and we hope to have the opportunity to better serve you in the future. Sincerely, Ray Brandt Auto Group

Toyota of Kenner responded

Thank you for sharing Joi's experience with us. We genuinely apologize for the oversight and any miscommunication that may have occurred during her service visit. Our customers' satisfaction is of the utmost importance, and clear communication is central to that commitment. Your feedback is invaluable, assisting us in refining our processes and elevating our service standards. We appreciate your trust in us for your family's vehicle needs and are dedicated to ensuring a seamless experience in the future. Sincerely, Ray Brandt Auto Group

Toyota of Kenner responded

Thank you for the glowing feedback. It's fantastic to hear Hany made such a lasting impression with his friendly service. Your excitement about your new car is contagious, and we're so glad you appreciated our team's efforts in introducing you to its features. Whenever you need us in the future, we're always here to assist. Thank you for choosing Ray Brandt Toyota to help guide you through the car-buying process, and here's to countless joyful rides in your new vehicle! Ray Brandt Auto Group #WeMakeItEasy

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team at Ray Brandt Toyota took great care of you and your vehicle during your visit. We look forward to assisting you again at your next visit! Ray Brandt Auto Group #WeMakeItEasy

Toyota of Kenner responded

Thank you for sharing your positive service experiences at Ray Brandt Toyota with us, Karla. We appreciate the wonderful feedback; it's great to hear that our team took great care of you and your vehicle during your visit. Thanks for choosing us for your vehicle needs, and we look forward to seeing you again next time! Ray Brandt Auto Group #WeMakeItEasy

Toyota of Kenner responded

Thank you for sharing your positive experience with us, Mrs. Angie! It's wonderful to hear that your vehicle arrived even sooner than anticipated and that our sales consultant Alex Mena took special care in guiding you through all the new tech features. Our goal is to make every customer feel like part of our family, ensuring they're both happy and well-informed. We truly appreciate your kind words and trust. Thanks again for choosing us to assist you in finding your dream car, and we hope you'll visit Ray Brandt Toyota again soon. Enjoy every mile in your new car! Ray Brandt Auto Group #WeMakeItEasy

Toyota of Kenner responded

Thank you for sharing your feedback with us. We're glad to hear that you found our team easy to work with from start to finish. Your decision to choose Ray Brandt Toyota means a lot to us, and we're committed to ensuring that every interaction you have here is a positive one. It's wonderful to know that our dedication to a seamless customer experience has been well-received. We truly value your trust and look forward to assisting you in the future. Drive safely! Ray Brandt Auto Group #WeMakeItEasy

Toyota of Kenner responded

Thank you, Pamela, for sharing your experience with us. It's wonderful to hear that Erick exemplified the exceptional service we aim to deliver. We're proud to have him on our team, and we're very glad he could assist you so proficiently. Knowing that our team, especially Erick, made a positive impression means a lot to us. Your feedback inspires us to continue providing premier service to our valued customers. Looking forward to assisting you again in the future! Safe travels. Ray Brandt Auto Group #WeMakeItEasy

Toyota of Kenner responded

Thank you for taking the time to share your experience at Ray Brandt Toyota with us and for the wonderful feedback. It's always our goal to provide an exceptional experience, and we're happy to hear that Hany stood out with his knowledge, honesty, and courtesy. Your kind words truly capture the core values we aim to uphold every day – genuine, knowledgeable service that leaves a lasting impression. Recommending Hany to others is a huge compliment, and we're grateful for your trust. Whether it's a service visit or perhaps another purchase down the road, we hope to see you again! Ray Brandt Auto Group #WeMakeItEasy

Toyota of Kenner responded

Thank you so much for your kind words and positive feedback, Marvin. We're thrilled to hear that you found our service at Ray Brandt Toyota top-notch and appreciated the detailed explanations throughout the process. We pride ourselves on offering attentive and comprehensive service to all our valued customers. Your thumbs up means a lot to us! Looking forward to assisting you on your next visit to our dealership. Safe travels! Ray Brandt Auto Group #WeMakeItEasy