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Toyota of Kenner

Kenner, LA

4.7
3,367 Reviews

2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,367 reviews

October 13, 2023

Very professional I waited for my car and it took only about 40 minutes. Thanks to everyone. More

by Pfaucheux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc, Brad Miller, Brett Hernandez
Oct 16, 2023 -

Toyota of Kenner responded

Thank you so much for sharing your positive experience with us! We love to hear that our commitment to excellent service and professionalism resonates with your experiences at Ray Brandt Toyota. Our team works hard to ensure every customer leaves completely satisfied, and it's truly rewarding to hear that we've achieved that with you. We really appreciate your five-star review and are here for you anytime you need us in the future! Ray Brandt Auto Group #WeMakeItEasy

October 13, 2023

Their service is just what you want from a dealership. : courtesy, convenience, capability, cleanliness, efficiency! Car ready when promised. More

by ANTIK5105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
Oct 19, 2023 -

Toyota of Kenner responded

Thank you for taking the time to share feedback about your visit to Ray Brandt Toyota with us! We're very glad to hear that our team left a positive impression on you with their helpful and friendly service. Your satisfaction is our top priority, and we're pleased we were able to provide you with an enjoyable experience. We appreciate your five-star review and look forward to welcoming you back on your next visit! Ray Brandt Auto Group #WeMakeItEasy

October 12, 2023

Polite employees, neat facility and good service to customers. The environment of the dealership is welcoming More

by Olugbenga Akingnola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giancarlos Chavez
Oct 13, 2023 -

Toyota of Kenner responded

Thank you for taking the time to share feedback about your visit with us. We're very glad to hear that you found our dealership to be inviting and that our team left a positive impression on you with their friendly and high-quality service. Your satisfaction is our top priority, and we're pleased we were able to provide you with an enjoyable experience. We appreciate the five-star review and are grateful you chose Ray Brandt Toyota for your automotive needs. We hope to assist you again in the future! Ray Brandt Auto Group #WeMakeItEasy

October 12, 2023

The dealership does a thorough job of assisting customers in decisions related to purchasing vehicles from start to finish. Buying a car can be intimidating but they made it easier. More

by TLYNNJ99
Recommend Dealer
Yes
Employees Worked With
Woody Gregoire, Giancarlos Chavez, Mario Mejia
Oct 19, 2023 -

Toyota of Kenner responded

Thank you for taking the time to share feedback about your visit with us. We're very glad to hear that our team left a positive impression on you with their helpful service. Your satisfaction is our top priority, and we're pleased we were able to provide you with an enjoyable experience. We appreciate your five-star review and look forward to welcoming you back on your next visit! Ray Brandt Auto Group #WeMakeItEasy

October 12, 2023

Long time customer at Ray Brandt. Sheila and the rest of the staff do an excellent job, whether it’s just an oil change or mechanical repair. Highly recommended Ray Brandt Toyota. More

by GJSSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc, Lenny Thomas
Oct 16, 2023 -

Toyota of Kenner responded

Thank you for your continued trust in Ray Brandt Toyota! We're thrilled to hear that Sheila and the rest of our team consistently meet your expectations. Our goal is to provide top-notch service, whether it's a simple maintenance task or a more intricate repair. We're grateful for your high recommendation and look forward to serving you for many more years to come. Safe travels and see you at your next visit! Ray Brandt Auto Group #WeMakeItEasy

October 12, 2023

I scheduled an appointment 3 days prior, for a service where they would need to order a part. Upon arriving, the clerk who helped me was unaware that the part had not been ordered. It was brought to their More

by Danykesselu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
Oct 16, 2023 -

Toyota of Kenner responded

Thank you for taking the time to share your experience. We genuinely apologize for the oversight regarding the part for your vehicle and understand the frustration and inconvenience it caused you to make an additional visit. Your feedback is valuable to us, and we'll do our best to ensure that such miscommunications are minimized in the future. We appreciate your patience and hope to demonstrate our commitment to service excellence during your next visit. Safe travels and thank you for choosing Ray Brandt Toyota! Sincerely, Ray Brandt Auto Group

October 12, 2023

I like the dealership but when car brought in for nail in tire and retuned to me I realized the center piece in rim was missing. They claimed it could pop out on road but had car 4 yrs and never happened so More

by Kaybebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Miller, Keith Barrett
Oct 19, 2023 -

Toyota of Kenner responded

Thank you for taking the time to share your feedback with us. We truly value our customers and aim to provide the highest standard of service. We regret the inconvenience you faced with the missing rim centerpiece and the valve cover. Your insights will certainly help us refine our service processes. Please know that your satisfaction is essential to us, and we'll always be here to assist with any concerns you might have in the future. We appreciate your business and hope to have the opportunity to serve you better in the future. Sincerely, Ray Brandt Auto Group

October 12, 2023

I had Avery good experience very helpful nice people good service I can say I am happy as always More

by jhamide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc, Chad Legnon
Oct 19, 2023 -

Toyota of Kenner responded

Thank you for taking the time to share your experience with us. We're very glad to hear that our team left a positive impression on you with their friendly and helpful service. Your satisfaction is our top priority, and we're pleased we were able to meet your expectations. We appreciate your trust and loyalty and are grateful you continue to choose Ray Brandt Toyota for your automotive needs. We look forward to seeing you back on your next visit! Ray Brandt Auto Group #WeMakeItEasy

October 12, 2023

Shelia is an amazing service advisor. She is very knowledgeable, friendly, and upfront about the service and cost! More

by Tenisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr, Douglas Montalbano, Shelia Leblanc, Allison Kimbrough
Oct 19, 2023 -

Toyota of Kenner responded

Tenisha, thank you for taking the time to share feedback about your visit to Ray Brandt Toyota with us! We're very glad to hear that our team, especially Shelia, left a positive impression on you with their friendly and excellent service. Your satisfaction is our top priority, and we're pleased we were able to provide you with an enjoyable experience. We appreciate your five-star review and look forward to welcoming you back on your next visit! Ray Brandt Auto Group #WeMakeItEasy

October 10, 2023

Ricky and Woody were very helpful. They were able to work with us to ensure we got the vehicle we wanted. They answered all of our questions promptly! We are very happy with our new S More

by Rachel.till
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Woody Gregoire, Ricky Rodriguez
Oct 16, 2023 -

Toyota of Kenner responded

Thank you for sharing your positive experience with us! It's wonderful to hear that Ricky and Woody were instrumental in guiding you to the right vehicle and ensuring all your questions were addressed. Their dedication to delivering exceptional service reflects our dealership's commitment to customer satisfaction. We're thrilled you're enjoying your new Sequoia! Remember, we're always here should you need any further assistance or have any more questions in the future. Thank you for choosing Ray Brandt Toyota, and enjoy the journey in your new vehicle! Ray Brandt Auto Group #WeMakeItEasy

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