Toyota of Kenner
Kenner, LA
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Service Department I would recommend this dealer for service to anyone. The service staff is amazing. My rep is Doug Montalbano and he is the biggest reason why I have a I would recommend this dealer for service to anyone. The service staff is amazing. My rep is Doug Montalbano and he is the biggest reason why I have and will continue to bring my cars to Ray Brandt for service. More
Great experience buying a car Bought a car from them and it was a great experience!!! Kevin and Fred were knowledgeable and willing to work with you. Would recommend them to all Bought a car from them and it was a great experience!!! Kevin and Fred were knowledgeable and willing to work with you. Would recommend them to all More
Exceeds expectations Always a pleasure dealing with Ray Brandt in Kenner. From sales to service -they are top notch. Professional, knowledgeable, courteous and prompt. Wha Always a pleasure dealing with Ray Brandt in Kenner. From sales to service -they are top notch. Professional, knowledgeable, courteous and prompt. What more could you ask for !! More
Great Service I had an oil change and 20,000 mile check up. Everyone was courteous and friendly. The waiting area is pleasant and comfortable so I don't mind waitin I had an oil change and 20,000 mile check up. Everyone was courteous and friendly. The waiting area is pleasant and comfortable so I don't mind waiting for my car to be serviced. More
Manufacturer difficult but sales team fantastic My salesman and the sales manager were terrific. My problem was that the manufacturer changed the specs on a vehicle that I had test driven. I wanted My salesman and the sales manager were terrific. My problem was that the manufacturer changed the specs on a vehicle that I had test driven. I wanted a different color, so the team ordered it. When it arrived, the wheel specs had changed in the two weeks I was waiting for the vehicle. So for a very similar price, they took away alloy wheels and replaced them with these cheap looking steel wheels that make the awesome truck look....well, cheap. The team did everything they could to rectify the situation, including getting running boards. I will now pay to have these ugly wheels replaced with something more fitting of this vehicle. But my salesman was terrific and I highly recommend him. More
Service I would not choose any other dealer to service my vehicle!!! I am very satisfied everytime I leave. Any time I have questions or concerns they are alw I would not choose any other dealer to service my vehicle!!! I am very satisfied everytime I leave. Any time I have questions or concerns they are always addressed. All of my service needs are always taken care of & I feel very comfortable leaving my car in their hands!! More
Always professional!!! I have purchased two vehicles from Ray Brandt Toyota. I have never been serviced by more professional service advisers and technicians. I recommend th I have purchased two vehicles from Ray Brandt Toyota. I have never been serviced by more professional service advisers and technicians. I recommend this dealership to all my friends and anyone who ask where I get my vehicle serviced. Always 110% satisfaction . More
This dealership lacks customer service skills The salesperson misrepresented the vehicle I purchased by ensuring me the vehicle had the same accessories as the vehicle I traded. Only to discover The salesperson misrepresented the vehicle I purchased by ensuring me the vehicle had the same accessories as the vehicle I traded. Only to discover the following day the new vehicle does not have a GPS which the vehicle I traded did. Yes I returned the very next day. When I brought the discrepancy to one of Toyota Ray Brandt employees, I was told since I "ECO" signed the contract the dealership has already received payment for the vehicle from the bank. I was told that only the General Mgr. could override this sale, buy the vehicle I have back and sale me another car. So far I have not heard a word from the dealership. Some service this is the fourth Toyota I have purchased from this dealer you would think they would try to satisfy a good customer. The GM avoided me when I was at the dealership he sent some guy to tell me about the ECO sign thing as if that was helpful. More
Excellent service It's always nice to find friendly service at a dealership. No hard sell. No pressure. David Zoller (service writer) was extremely professional and cou It's always nice to find friendly service at a dealership. No hard sell. No pressure. David Zoller (service writer) was extremely professional and courteous. He knows his cars. I was in and out in a snap, having my Toyota serviced. Thanks, David! More
amazing experience I've never purchased a vehicle from this particular dealership but I brought at least seven Toyotas in my lifetime I've visited this dealership and me I've never purchased a vehicle from this particular dealership but I brought at least seven Toyotas in my lifetime I've visited this dealership and met Bang Bui this guy is so amazing he lowered my payment at least two hundred dollars month he is very professional he have a lot of product knowledge he make it very easy to purchase a vehicle I'm very satisfied very happy I will be a customer at Ray Brandt Toyota and Bang Bui for the remainder of my life THANKS BANG More