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Toyota of Kenner

Kenner, LA

4.7
3,367 Reviews

2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,367 reviews

November 08, 2023

He has great customer service and makes sure your happy with your purchase with a great price More

by belldemetra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Evans
Nov 14, 2023 -

Toyota of Kenner responded

Thank you for taking the time to share your positive experience with us! We are delighted to hear that you received excellent customer service and that Joseph ensured you were happy with your purchase at a great price. Providing a satisfying and enjoyable experience to our customers is what we always strive for. We appreciate your feedback and look forward to continuing to serve your automotive needs in the future. Thank you for choosing Ray Brandt Toyota for your automotive needs! Ray Brandt Auto Group #WeMakeItEasy

November 08, 2023

Toyota Solara 16 years ago at Ray bryant. I have always had excellent service from this dealership Harold and Sheila have always had my best interest at heart and I feel like I'm and excellen More

by TILLIECLARK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano, Shelia Leblanc, Lenny Thomas
Nov 15, 2023 -

Toyota of Kenner responded

Thank you so much, Tillie, for your loyalty to us over these 16 years since purchasing your Toyota Solara! We're very happy to hear you've consistently received excellent service from Ray Brandt Toyota. It's particularly gratifying to know that Harold and Sheila have always looked after your best interests and made you feel confident and cared for when your car needs servicing. Your trust and satisfaction are incredibly important to us. We look forward to continuing to provide you with one-of-a-kind service for many more years to come. Thank you for being a valued member of our Ray Brandt family! Ray Brandt Auto Group #WeMakeItEasy

November 04, 2023

Professional work, but it took a very long time (considering that I had made an appointment). More

by tomsaquet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Hernandez
Nov 14, 2023 -

Toyota of Kenner responded

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our work to be professional – that's always our aim. However, we understand that your time is valuable, and we apologize for any longer than expected wait, even with an appointment. We continually strive to improve our efficiency and customer experience, and your input is crucial in this process. Your patience and understanding are greatly appreciated, and we look forward to providing you with a swifter service experience on your next visit. Thanks for choosing Ray Brandt Toyota! Ray Brandt Auto Group #WeMakeItEasy

November 03, 2023

Came here for service and started browsing the lot and came across a Highlander that I was interested in. After about 20 minutes Joe came out and asked if someone was helping me. He was very professional More

by eclark1980
Recommend Dealer
Yes
Employees Worked With
Joseph Evans
Nov 14, 2023 -

Toyota of Kenner responded

Thank you for sharing your experience with us. We're delighted to hear that Joe was able to assist you so effectively during your visit. His dedication to professionalism and providing thorough, personable service truly embodies the values we uphold here at Ray Brandt Toyota. It's wonderful to know that he was able to answer all your questions and provide you with the information you needed promptly, especially regarding the trade-in value and pricing. We understand how important it is to feel valued and attended to, and we're glad Joe was there to assist when you needed it. If you have any more questions or need further assistance, please don't hesitate to reach out to the dealership. We're here to help make your car-buying experience as smooth and enjoyable as possible. Thank you again for choosing us, and we hope you enjoy every mile in your Highlander! Best Wishes, Ray Brandt Auto Group

November 03, 2023

Amazing service and very accommodating. Made the car shopping experience an easy one. Will recommend! More

by JZAVALA.MUNIZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bang Bui, Joseph Evans
Nov 09, 2023 -

Toyota of Kenner responded

Thank you for taking the time to share feedback about your visit with us. We're very glad to hear that our team left a great impression on you with their amazing service. Your satisfaction is our top priority, and we're pleased we were able to provide you with an enjoyable experience. We greatly appreciate your recommendation and are grateful you chose Ray Brandt Toyota for your automotive needs. We look forward to seeing you again on your next visit! Ray Brandt Auto Group #WeMakeItEasy

November 02, 2023

Brett was great to work with. He truly went above what was expected. He obviously cares about the quality of his work and meeting the clients expectations. His honesty and commit More

by Paula Ruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Hernandez
Nov 06, 2023 -

Toyota of Kenner responded

Paula, we're incredibly grateful for your review highlighting Brett's exceptional service. It's truly rewarding to hear when a member of our team has gone above and beyond to ensure the quality of work and fulfillment of our clients' expectations. Brett's dedication, along with his honesty and commitment to outstanding customer service, are the cornerstones of our values. We're also pleased that our skilled service mechanics have contributed to your Camry running smoothly. Your continued trust in Ray Brandt Toyota is the best compliment we could hope for. Thank you for choosing us, and we look forward to seeing you and your Camry again! Ray Brandt Auto Group #WeMakeItEasy

November 02, 2023

Very efficient and friendly. Knowledgeable people to help with any questions you may have. Highly recommend! More

by SMATHERNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
Nov 06, 2023 -

Toyota of Kenner responded

We're delighted you had an efficient and friendly experience at Ray Brandt Toyota! It's wonderful to know that our team's knowledge was a valuable resource in answering your questions. Your high recommendation is greatly appreciated, and we're inspired to continue providing this level of service to all our customers. Please don't hesitate to reach out if you need further assistance or have more questions in the future. Thank you for your support, and we look forward to your next visit! Ray Brandt Auto Group #WeMakeItEasy

November 01, 2023

Serviced my vehicle right away. Did a good job explaining recommendations. I was very pleased with my service visit. More

by HPSTPIERRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Thomas, Jason Eddlestone
Nov 02, 2023 -

Toyota of Kenner responded

Thank you for sharing your experience with us! We're glad that your service visit was efficient and informative. Our team always aims to ensure that our customers are fully aware of any recommendations, prioritizing transparency and understanding. Your satisfaction is our top priority, and it's great to know that we met your expectations. We appreciate your trust in Ray Brandt Toyota and look forward to serving you again in the future. Safe travels! Ray Brandt Auto Group #WeMakeItEasy

October 31, 2023

My sales rep Ricky was very patient, courteous, friendly and helpful. He offer suggestions and advice but never pushy. I was able to get the car I wanted and price to fit my needs. All the staff seem to be More

by Jo
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Terry Langley, Ricky Rodriguez
Oct 31, 2023 -

Toyota of Kenner responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Ricky was able to assist you in such a professional and considerate manner. Our priority is to ensure our customers feel heard and supported throughout the buying process, without any undue pressure. It's wonderful to know that Ricky exemplified this approach. We take pride in our team's dedication and it's heartening to know you found all our staff amiable. Your recommendation means a lot to us, and we appreciate you choosing Ray Brandt Toyota to assist with your vehicle needs. Safe travels in your new car! Ray Brandt Auto Group #WeMakeItEasy

October 27, 2023

Easy to work with very nice and polite Helpful making sure everything was understood. Accommodating to my six year old gave her pictures to color and pizza. More

by TERRY59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Mena, Joseph Evans
Oct 30, 2023 -

Toyota of Kenner responded

Thank you for taking the time to share your experience with us! We're delighted to hear that our team made the car-buying process smooth and understandable for you. Our goal is to create a comfortable and welcoming environment for all our customers, no matter their age. We're glad your daughter felt included with the coloring sheets and pizza; we always strive to ensure our youngest visitors have a pleasant time too. It's wonderful to know that our commitment to customer satisfaction was evident during your visit to Ray Brandt Toyota. We truly appreciate your business and hope to assist you with any future automotive needs. Safe travels in your new vehicle! Ray Brandt Auto Group #WeMakeItEasy

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