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Toyota of Kenner
Kenner, LA
3,322 Reviews
We make it easy, we make it fun! We’re the dealership you’re going to love! We’ve got a staff that will do it right, we know what’s important it’s your time, are we right? There’s a breakfast bar full of goodies if you come in the morning, grab a seat and relax our service department is rolling! If you’re thinking about cars boy you’ve picked the right place, the Toyota of Kenner staff has so much fun in this place! We know budgets are important because we’ve got them too, so we’ll work as hard as we can to make sure it’s right for you. We know you’ve got choices, so we’ll elevate our game, with your satisfaction our #1 aim. We make it easy, not just words that we say, they're the culture we live by every single day!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,322 reviews
April 13, 2016
Manufacturer difficult but sales team fantastic My salesman and the sales manager were terrific. My problem was that the manufacturer changed the specs on a vehicle that I had test driven. I wanted My salesman and the sales manager were terrific. My problem was that the manufacturer changed the specs on a vehicle that I had test driven. I wanted a different color, so the team ordered it. When it arrived, the wheel specs had changed in the two weeks I was waiting for the vehicle. So for a very similar price, they took away alloy wheels and replaced them with these cheap looking steel wheels that make the awesome truck look....well, cheap. The team did everything they could to rectify the situation, including getting running boards. I will now pay to have these ugly wheels replaced with something more fitting of this vehicle. But my salesman was terrific and I highly recommend him. More
by TacomaMan
Employees Worked With
Bang Bui
April 13, 2016
Service I would not choose any other dealer to service my vehicle!!! I am very satisfied everytime I leave. Any time I have questions or concerns they are alw I would not choose any other dealer to service my vehicle!!! I am very satisfied everytime I leave. Any time I have questions or concerns they are always addressed. All of my service needs are always taken care of & I feel very comfortable leaving my car in their hands!! More
by Kayla7791
Employees Worked With
Doug montalbano
April 13, 2016
Always professional!!! I have purchased two vehicles from Ray Brandt Toyota. I have never been serviced by more professional service advisers and technicians. I recommend th I have purchased two vehicles from Ray Brandt Toyota. I have never been serviced by more professional service advisers and technicians. I recommend this dealership to all my friends and anyone who ask where I get my vehicle serviced. Always 110% satisfaction . More
by Big monte
Employees Worked With
Doug
December 17, 2015
This dealership lacks customer service skills The salesperson misrepresented the vehicle I purchased by ensuring me the vehicle had the same accessories as the vehicle I traded. Only to discover The salesperson misrepresented the vehicle I purchased by ensuring me the vehicle had the same accessories as the vehicle I traded. Only to discover the following day the new vehicle does not have a GPS which the vehicle I traded did. Yes I returned the very next day. When I brought the discrepancy to one of Toyota Ray Brandt employees, I was told since I "ECO" signed the contract the dealership has already received payment for the vehicle from the bank. I was told that only the General Mgr. could override this sale, buy the vehicle I have back and sale me another car. So far I have not heard a word from the dealership. Some service this is the fourth Toyota I have purchased from this dealer you would think they would try to satisfy a good customer. The GM avoided me when I was at the dealership he sent some guy to tell me about the ECO sign thing as if that was helpful. More
by Davis
Employees Worked With
Abe Hassan, Michael Edwards, Mr. Brown,
August 14, 2015
Excellent service It's always nice to find friendly service at a dealership. No hard sell. No pressure. David Zoller (service writer) was extremely professional and cou It's always nice to find friendly service at a dealership. No hard sell. No pressure. David Zoller (service writer) was extremely professional and courteous. He knows his cars. I was in and out in a snap, having my Toyota serviced. Thanks, David! More
by guymez
Employees Worked With
David Zoller and Frankie
July 30, 2015
amazing experience I've never purchased a vehicle from this particular dealership but I brought at least seven Toyotas in my lifetime I've visited this dealership and me I've never purchased a vehicle from this particular dealership but I brought at least seven Toyotas in my lifetime I've visited this dealership and met Bang Bui this guy is so amazing he lowered my payment at least two hundred dollars month he is very professional he have a lot of product knowledge he make it very easy to purchase a vehicle I'm very satisfied very happy I will be a customer at Ray Brandt Toyota and Bang Bui for the remainder of my life THANKS BANG More
by sweet potato
Employees Worked With
Bang Bui
July 28, 2015
Pressure Free visit I purchased a Toyota Camry in 2007 and returned recently to purchase a 2015 Toyota Tacoma. This dealership is a well oiled machine and keeps improving I purchased a Toyota Camry in 2007 and returned recently to purchase a 2015 Toyota Tacoma. This dealership is a well oiled machine and keeps improving. Excellent staff and sales personnel made my wife and I feel we were family. The only negative side of our visit was the wait to close on our deal. Ashley Feltus our sale person was phenomenal. This is the first time in the many yeas of purchasing a new vehicle I can say I enjoyed the visit. I have not yet received the survey I was asked to complete however I would rate this dealership, sales staff (Ashley) and service a 10 + I would strongly recommend this dealership to anyone interested in purchasing a new or used vehicle. More
by Satisfiedcutomer158
Employees Worked With
Ashley Feltus
July 07, 2015
Experience My experience at Ray Brandt was such a great one. From the janitor to the credit manager. Everything was pleasant. Would refer this dealership to all My experience at Ray Brandt was such a great one. From the janitor to the credit manager. Everything was pleasant. Would refer this dealership to all my friends. Keep up the good work. May your company keep prospering and continue to grow. Charles Noel More
by Cnoel
Employees Worked With
Charles Phillips
May 13, 2015
Excellent experience! The whole team, from the choosing process to the purchase, was wonderful. And ladies, you will not be taken advantage of, these guys have daughters an The whole team, from the choosing process to the purchase, was wonderful. And ladies, you will not be taken advantage of, these guys have daughters and will treat you like their own. Excellent experience! James Gibson is #1 in my book, thanks James. More
by Clair B.
Employees Worked With
James Gibson
May 03, 2015
Work and recommended future actions on vehicle Harold LeBlanc took great care of service and his recommendations as to future work was greatly appreciated because I am planning several trips in the Harold LeBlanc took great care of service and his recommendations as to future work was greatly appreciated because I am planning several trips in the near future. Very satisfied with this dealership. More
by toyotaseq
Employees Worked With
Harold LeBlanc
