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Toyota of Kenner

Kenner, LA

4.7
3,367 Reviews

2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,367 reviews

November 17, 2023

Great service Great customer atention Great expirience Awasome and efficient My car was fixed in a short time. More

by Darwin Castellanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano, Keith Barrett
Nov 17, 2023 -

Toyota of Kenner responded

Thank you for your enthusiastic review of your experience at Ray Brandt Toyota! We're thrilled to hear that our team delivered excellent service and attention, ensuring your visit was both efficient and enjoyable. Knowing that your car was fixed promptly and to your satisfaction is particularly gratifying for us. We always strive to provide top-notch service in a timely manner, and it's wonderful to see this reflected in your visit. We look forward to welcoming you back for any future automotive needs! Ray Brandt Auto Group #WeMakeItEasy

November 17, 2023

Muy mal dije que por favor me repararan esto y no lo hicieron y también hay algo que anda suelto o algo en la parte del tablero de la salida de aire que hace un ruido y tampoco lo repararon solo cobran More

by vilmamillaramirez89
Recommend Dealer
No
Employees Worked With
Jason Eddlestone, Jason Eddlestone
Nov 20, 2023 -

Toyota of Kenner responded

(Original) Thank you for sharing your experience with us; we appreciate your feedback. Your review has been sent to our Management team. Sincerely, Ray Brandt Auto Group (Google Translate) Gracias por compartir su experiencia con nosotros; Agradecemos sus comentarios. Su opinión ha sido enviada a nuestro equipo directivo. Atentamente, Grupo Automotriz Ray Brandt

November 16, 2023

Brett , and the service was great in by the way Brett Aunt own that car. More

by cfleto@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Hernandez
Nov 16, 2023 -

Toyota of Kenner responded

Thank you for taking the time to leave a review about your recent experience at Ray Brandt Toyota! We're thrilled to hear that Brett provided you with great service. It's always our goal to deliver top-notch service and make sure every customer leaves satisfied. It sounds like Brett's efforts really made a positive impact on your visit. We're proud to have him on our team and glad you had the opportunity to experience his dedication to customer care firsthand. We appreciate your kind words, and we look forward to serving you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 16, 2023

I have always gotten going service from Ray Brandt. And Ms Shelia is very nice and always pleasant. More

by Jmxyz123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
Nov 16, 2023 -

Toyota of Kenner responded

Thank you for your kind words about your experience at Ray Brandt Toyota! We're thrilled that you've consistently received great service from us. It's wonderful to know that Ms. Sheila's pleasant demeanor has contributed positively to your visits. Your satisfaction is our priority, and we greatly value your loyalty. Thank you for choosing us for your automotive needs, and we look forward to continuing to serve you with the same high standards in the future! Ray Brandt Auto Group #WeMakeItEasy

November 14, 2023

Service personnel is optimal, very polite and extremely helpful. Erik is always looking out for the customer. More

by Manuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
Nov 16, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Erick and our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 14, 2023

All the people is very nice there, waiting room is clean and has a lot goodies! More

by Irisama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc, Kerry Cella
Nov 16, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 13, 2023

It was great service. They got my car in quick and got it back to me quick and fixed my issue. Chris mcclary is awesome at his job. More

by loganbecnel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris McCleary, Shelia Leblanc
Nov 16, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 10, 2023

Doug was a pleasure to work with. Appreciated the shuttle service. Only thing to make it better would be a car wash More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano, Takiyah Cavilear
Nov 15, 2023 -

Toyota of Kenner responded

Thank you for your review of Ray Brandt Toyota! We're glad to hear that your experience with Doug was pleasant and that you appreciated our shuttle service. Your suggestion about including a car wash is valuable, and we'll pass it along to management as we continually strive to enhance our services. We aim to provide the best possible experience for our customers, and feedback like yours is essential in this process. Thank you for choosing us for your automotive needs, and we hope to see you again soon! Ray Brandt Auto Group #WeMakeItEasy

November 09, 2023

Service department was very helpful, kind and friendly. They was able to fix the issue without having to replace anything. More

by Arellanopm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc, Lenny Thomas
Nov 15, 2023 -

Toyota of Kenner responded

Thank you for your kind words about our service department at Ray Brandt Toyota! We are very glad to hear that our team could address and resolve your vehicle's issue efficiently without the need for replacements. Providing helpful, kind, and friendly service is our top priority, and it's gratifying to know we hit the mark for you. We appreciate your trust in us and look forward to assisting you with any future service needs. Drive safely and enjoy your smoothly running vehicle! Ray Brandt Auto Group #WeMakeItEasy

November 08, 2023

Awesome dealership Doug is wonderful it's never a long wait, and every one is friendly and helpful. More

by KAROLCOLLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
Nov 14, 2023 -

Toyota of Kenner responded

Thank you for your wonderful review! We're thrilled to hear that Doug and the rest of our team made your visit to Ray Brandt Toyota such a positive experience. Providing friendly, helpful service in a timely manner is something we strive for with every customer, and it's great to know we hit the mark with you. Your feedback is truly appreciated, and we look forward to continuing to provide you with the same level of service in the future. Thank you for choosing us and for taking the time to share your experience! Ray Brandt Auto Group #WeMakeItEasy

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