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Toyota of Kenner

Kenner, LA

4.7
3,324 Reviews
We make it easy, we make it fun! We’re the dealership you’re going to love! We’ve got a staff that will do it right, we know what’s important it’s your time, are we right? There’s a breakfast bar full of goodies if you come in the morning, grab a seat and relax our service department is rolling! If you’re thinking about cars boy you’ve picked the right place, the Toyota of Kenner staff has so much fun in this place! We know budgets are important because we’ve got them too, so we’ll work as hard as we can to make sure it’s right for you. We know you’ve got choices, so we’ll elevate our game, with your satisfaction our #1 aim. We make it easy, not just words that we say, they're the culture we live by every single day!
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2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,324 reviews

October 12, 2023

Long time customer at Ray Brandt. Sheila and the rest of the staff do an excellent job, whether it’s just an oil change or mechanical repair. Highly recommended Ray Brandt Toyota. More

by GJSSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Toyota of Kenner responded

Thank you for your continued trust in Ray Brandt Toyota! We're thrilled to hear that Sheila and the rest of our team consistently meet your expectations. Our goal is to provide top-notch service, whether it's a simple maintenance task or a more intricate repair. We're grateful for your high recommendation and look forward to serving you for many more years to come. Safe travels and see you at your next visit! Ray Brandt Auto Group #WeMakeItEasy

October 12, 2023

I scheduled an appointment 3 days prior, for a service where they would need to order a part. Upon arriving, the clerk who helped me was unaware that the part had not been ordered. It was brought to their More

by Danykesselu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Toyota of Kenner responded

Thank you for taking the time to share your experience. We genuinely apologize for the oversight regarding the part for your vehicle and understand the frustration and inconvenience it caused you to make an additional visit. Your feedback is valuable to us, and we'll do our best to ensure that such miscommunications are minimized in the future. We appreciate your patience and hope to demonstrate our commitment to service excellence during your next visit. Safe travels and thank you for choosing Ray Brandt Toyota! Sincerely, Ray Brandt Auto Group

October 12, 2023

I like the dealership but when car brought in for nail in tire and retuned to me I realized the center piece in rim was missing. They claimed it could pop out on road but had car 4 yrs and never happened so More

by Kaybebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Miller, Keith Barrett
Oct 19, 2023 -

Toyota of Kenner responded

Thank you for taking the time to share your feedback with us. We truly value our customers and aim to provide the highest standard of service. We regret the inconvenience you faced with the missing rim centerpiece and the valve cover. Your insights will certainly help us refine our service processes. Please know that your satisfaction is essential to us, and we'll always be here to assist with any concerns you might have in the future. We appreciate your business and hope to have the opportunity to serve you better in the future. Sincerely, Ray Brandt Auto Group

October 12, 2023

I had Avery good experience very helpful nice people good service I can say I am happy as always More

by jhamide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Legnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Toyota of Kenner responded

Thank you for taking the time to share your experience with us. We're very glad to hear that our team left a positive impression on you with their friendly and helpful service. Your satisfaction is our top priority, and we're pleased we were able to meet your expectations. We appreciate your trust and loyalty and are grateful you continue to choose Ray Brandt Toyota for your automotive needs. We look forward to seeing you back on your next visit! Ray Brandt Auto Group #WeMakeItEasy

October 12, 2023

Polite employees, neat facility and good service to customers. The environment of the dealership is welcoming More

by Olugbenga Akingnola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giancarlos Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Toyota of Kenner responded

Thank you for taking the time to share feedback about your visit with us. We're very glad to hear that you found our dealership to be inviting and that our team left a positive impression on you with their friendly and high-quality service. Your satisfaction is our top priority, and we're pleased we were able to provide you with an enjoyable experience. We appreciate the five-star review and are grateful you chose Ray Brandt Toyota for your automotive needs. We hope to assist you again in the future! Ray Brandt Auto Group #WeMakeItEasy

October 12, 2023

Shelia is an amazing service advisor. She is very knowledgeable, friendly, and upfront about the service and cost! More

by Tenisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Kimbrough
Oct 19, 2023 -

Toyota of Kenner responded

Tenisha, thank you for taking the time to share feedback about your visit to Ray Brandt Toyota with us! We're very glad to hear that our team, especially Shelia, left a positive impression on you with their friendly and excellent service. Your satisfaction is our top priority, and we're pleased we were able to provide you with an enjoyable experience. We appreciate your five-star review and look forward to welcoming you back on your next visit! Ray Brandt Auto Group #WeMakeItEasy

October 12, 2023

The dealership does a thorough job of assisting customers in decisions related to purchasing vehicles from start to finish. Buying a car can be intimidating but they made it easier. More

by TLYNNJ99
Recommend Dealer
Yes
Employees Worked With
Woody Gregoire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giancarlos Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Toyota of Kenner responded

Thank you for taking the time to share feedback about your visit with us. We're very glad to hear that our team left a positive impression on you with their helpful service. Your satisfaction is our top priority, and we're pleased we were able to provide you with an enjoyable experience. We appreciate your five-star review and look forward to welcoming you back on your next visit! Ray Brandt Auto Group #WeMakeItEasy

October 10, 2023

Ricky and Woody were very helpful. They were able to work with us to ensure we got the vehicle we wanted. They answered all of our questions promptly! We are very happy with our new S More

by Rachel.till
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Woody Gregoire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Toyota of Kenner responded

Thank you for sharing your positive experience with us! It's wonderful to hear that Ricky and Woody were instrumental in guiding you to the right vehicle and ensuring all your questions were addressed. Their dedication to delivering exceptional service reflects our dealership's commitment to customer satisfaction. We're thrilled you're enjoying your new Sequoia! Remember, we're always here should you need any further assistance or have any more questions in the future. Thank you for choosing Ray Brandt Toyota, and enjoy the journey in your new vehicle! Ray Brandt Auto Group #WeMakeItEasy

October 10, 2023

It was a pleasure and an honor coming back to Ray Brandt Toyota, I just love me some Toyota vehicles. I had loved the service that I received on today especially with my sales person Ricky Rodriguez, please More

by Bump
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Toyota of Kenner responded

Thank you for your glowing review! We're honored to have loyal customers like you who trust Ray Brandt Toyota for their vehicle needs. It's especially heartwarming to hear that Ricky made a significant positive impact during your visit with us. His dedication to providing knowledgeable and kind service is a testament to our dealership's values. Remember, we're always here to support you, and we look forward to your future visits. Safe travels in your beloved Toyota! Ray Brandt Auto Group #WeMakeItEasy

Oct 16, 2023 -

Bump responded

Thanks very much, it was an honor and a pleasure purchasing my vehicle you'll. Thanks Melissa S Hansley

October 10, 2023

Excellent service with professional staff. Time given for service was accurate. Will be back for my next service. More

by kimdsg13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Eddlestone
Oct 11, 2023 -

Toyota of Kenner responded

Thank you so much for sharing your positive review about your visit to Ray Brandt Toyota. It's wonderful to hear that our commitment to excellent service and professionalism resonates with your experiences with us. Our team works diligently to ensure every guest leaves completely satisfied, and it's truly rewarding to hear that we've achieved that with you. We appreciate your trust and loyalty and are here for you anytime you need us. It's our pleasure to serve you! Ray Brandt Auto Group #WeMakeItEasy

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