Toyota of Kenner

very good deal The man we like to deal with is Bang Bui. He's very personable. He seems honest, like I'm going to take care of you. I don't know what goes on in the The man we like to deal with is Bang Bui. He's very personable. He seems honest, like I'm going to take care of you. I don't know what goes on in the back office, but we still had to haggle. At first they wanted to charge us $100 a month then their own lease incentive. But I have to say in the end we got a good deal. I guess things never change; its just the nature of the beast. They'll take as much as you're willing to give them. More

unsatisfied I had an appointment that they could not find and they did not honor my coupons. I paid more than expected and will never go back. I had an appointment that they could not find and they did not honor my coupons. I paid more than expected and will never go back. More

Brandin saw me quickly and was very personable. Met with Brandin, went to waiting are, had a donut and coffee. Quick service, comfortable surroundings, friendly people. Informed about recall work th Met with Brandin, went to waiting are, had a donut and coffee. Quick service, comfortable surroundings, friendly people. Informed about recall work that needs to be done. More

Great Salesman I went in for an oil change for my 2010 Toyota Corolla and walked out with a 2018 Toyota Highlander XLE. Mr. Hany was very informative and I am very h I went in for an oil change for my 2010 Toyota Corolla and walked out with a 2018 Toyota Highlander XLE. Mr. Hany was very informative and I am very happy with my purchase. More

Great...Very efficient.. The service Dept was wonderful and my car was serviced very quickly. Sheila LeBlanc is an asset to Customer Service Dept. I would recommend dealersh The service Dept was wonderful and my car was serviced very quickly. Sheila LeBlanc is an asset to Customer Service Dept. I would recommend dealership to family and friendsl More

A very quick and pleasant visit Sheila was very nice to help me even though I came in with a very poor attitude. I have not wanted anything to do with Toyota since I purchased the ve Sheila was very nice to help me even though I came in with a very poor attitude. I have not wanted anything to do with Toyota since I purchased the vehicle from the Lakeside location because of a very misleading sales team and poor management on their end. I’m very pleasantly surprised that Sheila could turn my negativity into a positive so easily. With fulfilling service and getting to the heart of my problem my turn around was very quick and no hassle for an experience that has turned my “I want nothing to do with the company” into an actual positive vision. This does not extend to lakeside but I now understand better that Ray Brandt is in a totally different league. 10/10 will come again. Also was very surprised that the car was washed when I had come for just tire service. I was wowed by that. More

4 month check-up I brought my Toyota Highlander for a 4 month check-up. Everyone was very helpful and polite. Thy explained what needed to be done at this time and s I brought my Toyota Highlander for a 4 month check-up. Everyone was very helpful and polite. Thy explained what needed to be done at this time and set up an appointment for my next visit. I gave them all 5 starts (Excellent) due to the fact that I did not have to wait long and treated with respect. More

Maintenance Required and a bonus Brought my 2016 Prius in because I'd received the 'Maintenance Required' message on the display screen. Didn't have an appointment but was seen right Brought my 2016 Prius in because I'd received the 'Maintenance Required' message on the display screen. Didn't have an appointment but was seen right away. Diagnostic tool showed the maintenance to be just a tire rotation. I was promised a quick turn around and decided to wait at the dealership. A few minutes later the service person informed me that he'd found an outstanding safety notice for my car and he asked if I wished to have it addressed. I agreed and was told the additional work would take about an hour and a half. At about the time expected I was told my car was ready, I paid for my tire rotation, received a description of all the work that was done, and drove away in a freshly washed car. More

Last Free service I had my last free tire rotation and fluid fill and what was supposed to be a free car wash. The car wash was terrible. My car came back to me still d I had my last free tire rotation and fluid fill and what was supposed to be a free car wash. The car wash was terrible. My car came back to me still dirty. More

awsome I always receive great service in a very timely fashion. Doug Montalbano is a asset to Ray Brandt in customer service. Customer friendly and care abou I always receive great service in a very timely fashion. Doug Montalbano is a asset to Ray Brandt in customer service. Customer friendly and care about his customers More