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Toyota of Kenner

Kenner, LA

Overview
Employees
Reviews
Vehicles
4.7
3,324 Reviews
We make it easy, we make it fun! We’re the dealership you’re going to love! We’ve got a staff that will do it right, we know what’s important it’s your time, are we right? There’s a breakfast bar full of goodies if you come in the morning, grab a seat and relax our service department is rolling! If you’re thinking about cars boy you’ve picked the right place, the Toyota of Kenner staff has so much fun in this place! We know budgets are important because we’ve got them too, so we’ll work as hard as we can to make sure it’s right for you. We know you’ve got choices, so we’ll elevate our game, with your satisfaction our #1 aim. We make it easy, not just words that we say, they're the culture we live by every single day!
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2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,324 reviews

October 26, 2023

Great service for years I have confidence that the job is done right and recommending other issues More

by Conrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Toyota of Kenner responded

Thank you for your continued trust and loyalty over the years, Conrad! It's always a pleasure to hear from our long-standing customers. We pride ourselves on providing thorough and reliable service, and we're thrilled that you've been satisfied with our work. It's essential for us to keep you informed about any potential issues so you can make informed decisions. Your confidence in our team means the world to us. We look forward to serving you for many more years to come. Safe driving! Ray Brandt Auto Group #WeMakeItEasy

October 26, 2023

Ray Brandt Toyota is very efficient and very kind. It is a pleasure to go to them for service. I enjoy their coffee and their big screen TV while I am waiting which usually isn't long even when I don' More

by FranAnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Mena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can't think of mechanics names., Danny Waguespack, Brad Miller
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Oct 30, 2023 -

Toyota of Kenner responded

Thank you for sharing your positive experience with Ray Brandt Toyota! We're delighted to hear that our efficiency, kindness, and amenities have made your visits enjoyable. It's essential for us to offer not only top-notch service but also a comfortable environment for our valued guests. We understand that car maintenance can sometimes be an unexpected expense, so we aim to make the experience as pleasant and stress-free as possible. Your feedback is truly appreciated, and we look forward to serving you again in the future. Safe travels! Ray Brandt Auto Group #WeMakeItEasy

October 26, 2023

I was very satisfied. With the service staff they were very curtious and professional,exellent More

by MGB0820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Toyota of Kenner responded

Thank you for taking a moment to share your experience! We're delighted to hear that you were satisfied with the service provided by our team. It's our mission to ensure every customer feels valued, and we're pleased that our courteous and professional staff lived up to that standard. Excellence is what we strive for, and your feedback reaffirms our commitment to this. We genuinely appreciate your trust in us and hope to assist you again in the future. Thank you for choosing Ray Brandt Toyota for your automotive needs! Ray Brandt Auto Group #WeMakeItEasy

October 24, 2023

Made an effort to get me the car I wanted. Was a bit more expensive than I had thought. More

by dtuman3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roberto Rocha
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2023 -

Toyota of Kenner responded

Thank you for taking the time to leave feedback. We're glad to hear that our team worked diligently to source the car you desired. We always aim to provide competitive pricing, and we're sorry to hear it was a bit more than expected. Your input is invaluable as it helps us improve and ensure we're providing the best value possible. Despite this, we hope you're enjoying your new car, and we're here for any future needs or questions. Thank you for choosing Ray Brandt Toyota, and safe driving! Ray Brandt Auto Group #WeMakeItEasy

October 24, 2023

I’ve been coming here since I bought my Camry in 2014 and I have always dealt with Sheila Leblanc she does a great job of handling my cars. Awesome Job Sheila More

by VEANCA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2023 -

Toyota of Kenner responded

Thank you so much for your kind words and continued trust in Ray Brandt Toyota over the years! It's heartening to hear how consistently satisfied you've been with Sheila's dedication and service. Sheila truly exemplifies our commitment to putting our customers first. Your feedback reaffirms the hard work she puts in day in and day out. Knowing that you've been with us since 2014 means the world to us. We look forward to many more years of serving you and your Camry. Safe driving! Ray Brandt Auto Group #WeMakeItEasy

October 23, 2023

Service fixed everything perfectly but the wait was way too long. I was there 3 hours for flat tire More

by susan_zimmerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Eddlestone
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Oct 26, 2023 -

Toyota of Kenner responded

We appreciate you taking the time to share your feedback, Susan. We're pleased to hear that the service on your vehicle was executed to your satisfaction. We understand how valuable your time is, and we're truly sorry for the extended wait you experienced for the tire repair. We continuously strive to improve our processes to provide efficient and timely service. Your feedback helps us in this effort, and we hope to have the opportunity to serve you again with a more expedited experience. Thank you for choosing Ray Brandt Toyota for your automotive needs. Sincerely, Ray Brandt Auto Group

October 23, 2023

Brett and Shelia were great to work with. They made the process simple and easy. I wouldn’t want to work with anyone over these two. More

by FRANRIVERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Hernandez
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Oct 27, 2023 -

Toyota of Kenner responded

Thank you for your wonderful feedback! We're thrilled to hear that Brett and Shelia provided you with a seamless and straightforward experience. Their dedication to making the car-buying process enjoyable is evident, and we're glad you had the opportunity to work with such a dynamic duo. Our team is committed to ensuring our customers leave satisfied, and it's feedback like yours that motivates us even further. We truly appreciate your trust and look forward to serving any future needs you might have. Safe travels in your new vehicle! Ray Brandt Auto Group #WeMakeItEasy

October 22, 2023

Alex is the best very experience on his job good communication with customer nice person More

by LESLIEROMERO88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Mena
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Oct 27, 2023 -

Toyota of Kenner responded

Thank you for taking the time to leave such a positive review about your experience with Alex! We're thrilled to hear that his expertise and dedication to customer communication shone through during your visit. Alex is indeed a valuable member of our team, and we're proud of the rapport he establishes with our clients. Recognitions like yours inspire our staff to continually provide top-notch service. We sincerely appreciate your feedback and look forward to serving you again in the future! Ray Brandt Auto Group #WeMakeItEasy

October 22, 2023

Ray Brandt Toyota was a pleasure to work with in purchasing my new Toyota. Chad Legnon was wonderful in helping find the exact car that I wanted. He was professional, friendly, explained all thing More

by Akatie
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Legnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Oliveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Patten
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2023 -

Toyota of Kenner responded

Thank you for taking the time to share your experience with us! We're thrilled that you had a positive purchasing experience at Ray Brandt Toyota, especially with our sales consultant, Chad. It's fantastic to know he provided you with professional, friendly service and helped you find the perfect vehicle. We truly value our customers, and it's feedback like yours that encourages us to continue delivering exceptional service. We hope you enjoy your new vehicle and look forward to assisting you in the future. Safe travels! Ray Brandt Auto Group #WeMakeItEasy

October 22, 2023

Thanks to Chad for working diligently to find the exact car that I wanted. He worked tirelessly to make sure that I got exactly what I wanted. He is energetic and determined to make his customers happy. More

by Akatie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Legnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Patten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2023 -

Toyota of Kenner responded

We appreciate you sharing your positive experience with us! We're very glad to hear that Chad provided you with diligent and dedicated service throughout your car-purchasing process. His commitment to ensuring our customers are satisfied is truly commendable. It's great to know he kept you well-informed and took the time to explain all the features of your new car. Your feedback is valued, and your kind words mean so much. Thank you for choosing Ray Brandt Toyota, and we hope you enjoy every journey in your new vehicle! Ray Brandt Auto Group #WeMakeItEasy

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