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Toyota of Kenner

Kenner, LA

Overview
Reviews
4.7
3,367 Reviews
Call Dealership (504) 702-6926
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2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,367 reviews

November 27, 2023

The part needed for my car had to be ordered. Brought my car in the next morning- my car was serviced in a short amount of time- no charge! Who does that? More

by jeffreywilliamson484
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc, Brett Hernandez
Report | Print
Nov 28, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 27, 2023

Eric is the best to work with. He's fully aware of all the inner working aspects of my vehicle. I enjoy working with the entire service team. More

by Derrick.D.Floyd
Recommend Dealer
Yes
Employees Worked With
ERIC
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Nov 28, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Eric and our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 26, 2023

Fast very nice to work with good service. Front desk service was also good service More

by Brenda.dutreil
Recommend Dealer
Yes
Employees Worked With
Okay ??
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Nov 28, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 25, 2023

Excellent car excellent service. I would not shop or work with anyone else. A very special place! More

by cwbrierre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano, Shelia Leblanc
Report | Print
Nov 28, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 25, 2023

The diagnostic fee was a little high. Please do not keep raising the diagnostic fee too much. They were very nice. I appreciate everything they did to help me. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Romain, Brett Hernandez
Report | Print
Nov 28, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 25, 2023

Perfect time. Done quickly Like Raybrant Toyota. Very friendly personel and squeduling was so easy More

by Antorivas
Recommend Dealer
Yes
Employees Worked With
Jason Eddlestone, Jason Eddlestone
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Nov 28, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 25, 2023

Overall very good Work was done in a timely manner and more than met my expectations More

by ZEPHH17
Recommend Dealer
Yes
Employees Worked With
Brett Hernandez, Brett Hernandez
Report | Print
Nov 28, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 24, 2023

They always find a way to get my money. ????? Very suspicious I don't feel comfortable, why every time they charge me for extra repairs,??? More

by LINDALORENA61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Douglas Montalbano
Report | Print
Nov 27, 2023 -

Toyota of Kenner responded

Thank you for sharing your feedback with us. We're sorry to hear that your experience didn't meet your expectations. Providing excellent customer service is a priority for us, and we regret that you felt differently during your visit. We take all feedback seriously as it helps us improve our processes. We welcome the opportunity to hear more about your visit. If you're open to discussing your experience in more detail, please reach out to us directly at our Service Department. We appreciate your review and hope to have the chance to serve you again in the future. Sincerely, Ray Brandt Auto Group

November 24, 2023

Fast and informative. The experience was great. They explained everything and kept me up to date. More

by Jvindel55
Recommend Dealer
Yes
Employees Worked With
Brett
Report | Print
Nov 28, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 23, 2023

Although it took 11-1/2 months to get my Highlander scheduled for the peeling paint, once they scheduled it and took it in, I was pleasantly taken care of by the Ray Brandt staff. I would like to ment More

by berniec1202
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Waguespack, Shelia Leblanc, Mariano Gomez
Report | Print
Nov 27, 2023 -

Toyota of Kenner responded

Thank you for sharing your experience with Ray Brandt Toyota! We're glad that, despite the initial wait, your Highlander's paint issue was resolved to your satisfaction. It's wonderful to know that Mariano and our staff provided you with excellent service. We always aim to ensure our customers are well taken care of, especially when addressing recalls. Your happiness with the outcome and your recognition of our team's efforts are greatly appreciated. We look forward to continuing to provide you with high-quality service in the future. Thank you for choosing us and for your patience throughout the process! Ray Brandt Auto Group #WeMakeItEasy

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