Toyota of Kenner

could use some improvement I brought my Camry in for it's first service. I had brought it in a few times already to have the tire sensor light checked since I had purchased it. I brought my Camry in for it's first service. I had brought it in a few times already to have the tire sensor light checked since I had purchased it. The weather had been fluctuating and was told that was likely the problem and air was placed into the tires after the pressures were checked and I was sent along. On the day of my scheduled full service, the tire sensor light had come on again. After taking a seat in waiting, I was told that one of my tires actually had 2 nails in it and it could not be repaired, but had to be replaced at my cost of $150, which I was not happy about because I had brought the car in more than once prior to the scheduled service to have that checked. So I bought the new tire and got the other service completed, left the dealer and the tire sensor light was still on. I drove back around into the service area. I was told by the service leader that the tire was replaced, it was a new tire and my sensors were set on the dash so that I could see the PSI numbers myself of each tire. He said that it was fine and I also knew that after driving the sensor would eventually go off. The new tire stayed below 24 and the other tires were above 32 until I drove home. I got a call back on my cell as I was reaching my exit and it was Brandon telling me that he now knew the problem of the low tire pressure. The machine that was used to inflate didn't measure the pressure appropriately and all I needed to do was to come back to the dealer to have them inflate the tire appropriately. This was very inconvenient for me as well as having to purchase a brand new tire on a car that only has 5000 miles on it. I believe all of this could have been preventable. More

2009 Venza Over 20 plus years dealing With Toyota’s Service has been good so far. I appreciate dealing honest people and business. It goes a long way Over 20 plus years dealing With Toyota’s Service has been good so far. I appreciate dealing honest people and business. It goes a long way More

Temporary Plate I thought I submitted a review yesterday about my purchase of a Corolla. Hunter was wonderful. The hiccup was I realized I did not have a temporary li I thought I submitted a review yesterday about my purchase of a Corolla. Hunter was wonderful. The hiccup was I realized I did not have a temporary license plate put on the car before I left. I texted Hunter, called him several hours later and was told I could pick it up from Woody. I did. However, I think something so important should be on someone's checklist before a customer leaves with a new vehicle. Otherwise, the whole purchase experience was great, and I will recommend you. More

Great service and great people Great people. I had issues with a purchase at Ray Brandt years ago. This was a totally different experience. We were not pushed or manipulated. We wa Great people. I had issues with a purchase at Ray Brandt years ago. This was a totally different experience. We were not pushed or manipulated. We walked out with the exact numbers we went in comfortable with. They were patient with us and our two toddlers. Go see Amber in sales! More

Awesome Experience Salseman Jeff Lawrence was gerat. He was knowledgeable and able to answer all my questions. He was patient, I hade a lot of questions some were repeat Salseman Jeff Lawrence was gerat. He was knowledgeable and able to answer all my questions. He was patient, I hade a lot of questions some were repeats. He made the experience stress free and painless. More

SUPERIOR SERVICE I make appointment by phone, they get me in promptly, and I’m out within only two hours. Every one there is knowledgeable and personable. I make appointment by phone, they get me in promptly, and I’m out within only two hours. Every one there is knowledgeable and personable. More

Bang worked hard for me to get the deal that I wanted. I worked with Bang Bui for a year or trying to buy a Highlander. He tried very hard to get me the deal that I wanted. He has very good knowledge of th I worked with Bang Bui for a year or trying to buy a Highlander. He tried very hard to get me the deal that I wanted. He has very good knowledge of the product and worked very hard for my business. Bang also sold me my Camry around 11 years ago and did a great job back then as well. More

Great service Doug is the best service rep. He is honest and helpful! I have gone to him since I bought my car and he is always caring and considerate of my time an Doug is the best service rep. He is honest and helpful! I have gone to him since I bought my car and he is always caring and considerate of my time and money. More

First service This was the first service for my 2018 Camry. The staff was friendly and explained how long it would be. The care was ready when quoted. I'm happy wit This was the first service for my 2018 Camry. The staff was friendly and explained how long it would be. The care was ready when quoted. I'm happy with the service. More

Needed new keys for my vehicle Tim was very helpful and productive as it came to helping me with my issue. He gave me his personal number so that I can keep in contact with him thro Tim was very helpful and productive as it came to helping me with my issue. He gave me his personal number so that I can keep in contact with him throughout the process More