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Toyota of Kenner

Kenner, LA

4.7
3,368 Reviews

2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,368 reviews

January 18, 2019

Terrible experience I bought couple cars of this dealership and I went to service my truck and like another truck to trade and way I treat this time I never gonna give my More

by CHANDA_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, Mike Edwards
Jan 21, 2019 -

Toyota of Kenner responded

Hello Chanda. Thank you for taking the time to reach out. Unfortunately, the name provided on this review does not match any in our system. Would you be so kind to provide us with your full name or a phone number that we can use to look you up in our system and further investigate this matter. We look forward to your response.

Jan 21, 2019 -

CHANDA_1 responded

Vehicle purchase my personal name and company name Mohid LLC and Rafiq LLC 5049319233

Jan 21, 2019 -

Toyota of Kenner responded

Hi Mr Zahid. Thank you for providing us with more information. We've reviewed your account and found that the purchase offer you made for the 2017 Tahoe was too under the MSRP of the vehicle and unfortunately, we could not accept it. If you need any further assistance, please do not hesitate to contact us.

January 18, 2019

Great service! Dealer reminded me that my oil change was free. I thought there would be a charge. They could have made an extra buck but chose the honest route! Very More

by N5WWY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Waguespack
Jan 18, 2019 -

Toyota of Kenner responded

Thank you for taking the time to review us. We treat our customer as family and are transparent with each and every one of them. We hope you continue to visit us in the near future!

January 17, 2019

Excellent The sales people were friendly and helpful. They took the time to explain things completely. They were patient with all of my questions. They wante More

by DAVEPARETI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin La, Amber Netto, Garity Wolfe
Jan 17, 2019 -

Toyota of Kenner responded

Thank you for taking the time to review us. We are glad to hear your experience was good. We are sorry this app requires you to write at least 25 words in order to add as a review. We hope you continue to visit us again!

January 17, 2019

Buying a new truck Went in Friday afternoon found the truck we wanted. Told them we didn't have time to stay that night to do paperwork and would be out of town Saturday More

by kenpowers1211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Patten, Mike Edwards, Amber Netto
Jan 18, 2019 -

Toyota of Kenner responded

Thank you for taking the time to review us and choosing us as your trusting Toyota dealership! We are glad to hear that your buying/trade-ins process went smoothly and that Amber, Mike and Jeff helped you along the process. We hope you visit us for your service needs!

January 17, 2019

Wonderful Experience!! I had set up an appointment to have warranty issue taken care of. Doug Montalbano was so good to me and arranged for a car so I would not be without More

by LDIECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
Jan 18, 2019 -

Toyota of Kenner responded

Thank you for taking the time to review us! We are glad to hear that your warranty issue was taken care of and that Doug made sure you were satisfied with your business. We hope to see you again!

January 16, 2019

Great excellent service I. Initially wanted a used Toyota as I have some credit problems. Jose Raudales who was my salesman got me into a new 2019 Toyota Corolla More

by rolandkjr2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Raudales
Jan 16, 2019 -

Toyota of Kenner responded

Thank you for taking the time to review us, Roland. We are glad to hear that you managed to get a new 2019 Toyota Corolla and that Jose made it happen for you! We hope you visit us for your service needs!

January 16, 2019

Service As always Doug Montalbano took care of me efficiently and courteously. I know I can trust their service technicians to do a good job and not recommen More

by JROME5@COX.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
Jan 16, 2019 -

Toyota of Kenner responded

Thank you so much for taking the time to review us! We are glad to hear that Doug always takes great care of you and is very efficient during your visits. Thank you for also being a loyal customer the past 10 years, we hope to continue to service you many more years!

January 16, 2019

Auto tailgate not closing Tailgate would not close. Replaced the lift assembly but when I got home the tailgate closed but does not lock down. Makes a noise and then raises aga More

by MELLANIEMILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold LeBlanc
Jan 18, 2019 -

Toyota of Kenner responded

Hi Mellanie. Thank you for taking the time to reach out. According to our records, you had requested to buy parts and we helped you along the process. You spoke today with our service manager, Danny, and informed him that tailgate does not lock, which is new issue that he will be taking care and scheduled and appointment with you. If you need any immediate assistance, please do not hesitate to contact us. Thanks!

January 15, 2019

New Car Purchase The personnel involved in our recent purchase were friendly, efficient, and a pleasure to work with. I would recommend this dealership to both family More

by jayharney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bang Bui, Erick Burgess Sr, Garity Wolfe
Jan 15, 2019 -

Toyota of Kenner responded

Thank you for your review! We really appreciate your feedback. We hope you continue to visit us in the near future!

January 15, 2019

Always helpful and honest Doug is the best service person I have had. He is always helpful, honest, and makes sure I am not troubled. He ensured my vehicle was fixed in a timel More

by Ms.Aiken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
Jan 15, 2019 -

Toyota of Kenner responded

Thank you for your review, Ms. Aiken! We are glad that Doug was very helpful and made sure your vehicle was fixed in a timely manner. We hope you continue to visit us in the near future.

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