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Toyota of Kenner

Kenner, LA

4.7
3,324 Reviews
We make it easy, we make it fun! We’re the dealership you’re going to love! We’ve got a staff that will do it right, we know what’s important it’s your time, are we right? There’s a breakfast bar full of goodies if you come in the morning, grab a seat and relax our service department is rolling! If you’re thinking about cars boy you’ve picked the right place, the Toyota of Kenner staff has so much fun in this place! We know budgets are important because we’ve got them too, so we’ll work as hard as we can to make sure it’s right for you. We know you’ve got choices, so we’ll elevate our game, with your satisfaction our #1 aim. We make it easy, not just words that we say, they're the culture we live by every single day!
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2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,324 reviews

November 04, 2023

Professional work, but it took a very long time (considering that I had made an appointment). More

by tomsaquet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Hernandez
Nov 14, 2023 -

Toyota of Kenner responded

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our work to be professional – that's always our aim. However, we understand that your time is valuable, and we apologize for any longer than expected wait, even with an appointment. We continually strive to improve our efficiency and customer experience, and your input is crucial in this process. Your patience and understanding are greatly appreciated, and we look forward to providing you with a swifter service experience on your next visit. Thanks for choosing Ray Brandt Toyota! Ray Brandt Auto Group #WeMakeItEasy

November 03, 2023

Came here for service and started browsing the lot and came across a Highlander that I was interested in. After about 20 minutes Joe came out and asked if someone was helping me. He was very professional More

by eclark1980
Recommend Dealer
Yes
Employees Worked With
Joseph Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Toyota of Kenner responded

Thank you for sharing your experience with us. We're delighted to hear that Joe was able to assist you so effectively during your visit. His dedication to professionalism and providing thorough, personable service truly embodies the values we uphold here at Ray Brandt Toyota. It's wonderful to know that he was able to answer all your questions and provide you with the information you needed promptly, especially regarding the trade-in value and pricing. We understand how important it is to feel valued and attended to, and we're glad Joe was there to assist when you needed it. If you have any more questions or need further assistance, please don't hesitate to reach out to the dealership. We're here to help make your car-buying experience as smooth and enjoyable as possible. Thank you again for choosing us, and we hope you enjoy every mile in your Highlander! Best Wishes, Ray Brandt Auto Group

November 03, 2023

Amazing service and very accommodating. Made the car shopping experience an easy one. Will recommend! More

by JZAVALA.MUNIZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bang Bui
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Toyota of Kenner responded

Thank you for taking the time to share feedback about your visit with us. We're very glad to hear that our team left a great impression on you with their amazing service. Your satisfaction is our top priority, and we're pleased we were able to provide you with an enjoyable experience. We greatly appreciate your recommendation and are grateful you chose Ray Brandt Toyota for your automotive needs. We look forward to seeing you again on your next visit! Ray Brandt Auto Group #WeMakeItEasy

November 02, 2023

Brett was great to work with. He truly went above what was expected. He obviously cares about the quality of his work and meeting the clients expectations. His honesty and commit More

by Paula Ruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Hernandez
Nov 06, 2023 -

Toyota of Kenner responded

Paula, we're incredibly grateful for your review highlighting Brett's exceptional service. It's truly rewarding to hear when a member of our team has gone above and beyond to ensure the quality of work and fulfillment of our clients' expectations. Brett's dedication, along with his honesty and commitment to outstanding customer service, are the cornerstones of our values. We're also pleased that our skilled service mechanics have contributed to your Camry running smoothly. Your continued trust in Ray Brandt Toyota is the best compliment we could hope for. Thank you for choosing us, and we look forward to seeing you and your Camry again! Ray Brandt Auto Group #WeMakeItEasy

November 02, 2023

Very efficient and friendly. Knowledgeable people to help with any questions you may have. Highly recommend! More

by SMATHERNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Toyota of Kenner responded

We're delighted you had an efficient and friendly experience at Ray Brandt Toyota! It's wonderful to know that our team's knowledge was a valuable resource in answering your questions. Your high recommendation is greatly appreciated, and we're inspired to continue providing this level of service to all our customers. Please don't hesitate to reach out if you need further assistance or have more questions in the future. Thank you for your support, and we look forward to your next visit! Ray Brandt Auto Group #WeMakeItEasy

November 01, 2023

Serviced my vehicle right away. Did a good job explaining recommendations. I was very pleased with my service visit. More

by HPSTPIERRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Eddlestone
Nov 02, 2023 -

Toyota of Kenner responded

Thank you for sharing your experience with us! We're glad that your service visit was efficient and informative. Our team always aims to ensure that our customers are fully aware of any recommendations, prioritizing transparency and understanding. Your satisfaction is our top priority, and it's great to know that we met your expectations. We appreciate your trust in Ray Brandt Toyota and look forward to serving you again in the future. Safe travels! Ray Brandt Auto Group #WeMakeItEasy

October 31, 2023

My sales rep Ricky was very patient, courteous, friendly and helpful. He offer suggestions and advice but never pushy. I was able to get the car I wanted and price to fit my needs. All the staff seem to be More

by Jo
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Terry Langley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Toyota of Kenner responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Ricky was able to assist you in such a professional and considerate manner. Our priority is to ensure our customers feel heard and supported throughout the buying process, without any undue pressure. It's wonderful to know that Ricky exemplified this approach. We take pride in our team's dedication and it's heartening to know you found all our staff amiable. Your recommendation means a lot to us, and we appreciate you choosing Ray Brandt Toyota to assist with your vehicle needs. Safe travels in your new car! Ray Brandt Auto Group #WeMakeItEasy

October 27, 2023

Easy to work with very nice and polite Helpful making sure everything was understood. Accommodating to my six year old gave her pictures to color and pizza. More

by TERRY59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Mena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Toyota of Kenner responded

Thank you for taking the time to share your experience with us! We're delighted to hear that our team made the car-buying process smooth and understandable for you. Our goal is to create a comfortable and welcoming environment for all our customers, no matter their age. We're glad your daughter felt included with the coloring sheets and pizza; we always strive to ensure our youngest visitors have a pleasant time too. It's wonderful to know that our commitment to customer satisfaction was evident during your visit to Ray Brandt Toyota. We truly appreciate your business and hope to assist you with any future automotive needs. Safe travels in your new vehicle! Ray Brandt Auto Group #WeMakeItEasy

October 27, 2023

They help their customers in a timely manner. Very helpful and very friendly. Have a nice area for customers to wait. More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Toyota of Kenner responded

Thank you for sharing your positive experience with us, Debbie! We pride ourselves on delivering timely and efficient service, and it's fantastic to know that our team lived up to this standard during your visit. Ensuring that our customers are treated with friendliness and professionalism is paramount to us. We're pleased to hear that you found our waiting area comfortable and welcoming. Our goal is to make each visit as pleasant and seamless as possible. We appreciate your trust and hope to see you again for any future automotive needs! Ray Brandt Auto Group #WeMakeItEasy

October 26, 2023

Everyone was really helpful and professional- which made the whole process as easy and quick as possible. More

by reynard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bang Bui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Woody Gregoire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Toyota of Kenner responded

Thank you for taking a moment to share your feedback! We're thrilled to hear that our team's professionalism and helpfulness stood out during your visit. Making the process easy and efficient for our customers is always our aim, and it's wonderful to know we hit the mark with you. Your satisfaction means a lot to us, and we genuinely appreciate the trust you've placed in Ray Brandt Toyota. Whenever you need assistance in the future, just remember we're here to help. Safe travels and take care! Ray Brandt Auto Group #WeMakeItEasy

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