Toyota of Kenner

Exceptional Quality of Service! Our service advisor, Erick, is extremely approachable and a true gentleman. He's always knowledgeable about our family's vehicles and makes sure to gi Our service advisor, Erick, is extremely approachable and a true gentleman. He's always knowledgeable about our family's vehicles and makes sure to give us all of the information we need in order to make sure we stay on top of our service and maintenance needs. We've very pleased with how we are treated. Kindly, Paul More

Real fast service Great service and experience, great waiting area with refreshments and work completed in a timely fashion would recommend this service center to any o Great service and experience, great waiting area with refreshments and work completed in a timely fashion would recommend this service center to any one in need More

Lack of Communication I set an Appointment with Doug, he wasn’t there. We waited for 20 mins. When he finally arrive he stated why didn’t anyone help you. If the appointmen I set an Appointment with Doug, he wasn’t there. We waited for 20 mins. When he finally arrive he stated why didn’t anyone help you. If the appointment was set and you were aware why weren’t you there and if you other sales rep could have helped us why would they watch us wait. More

sheila took good care of my service in a timely matter Sheila Leblanc is an excellent service employee courteous and knowledgeable would deal with the lady again. i have called on her on a regular basis Sheila Leblanc is an excellent service employee courteous and knowledgeable would deal with the lady again. i have called on her on a regular basis More

Exceptional Service I recently came in regarding a Factory Warranty on my 2012 Prius. While my reservation was for early morning, I went the evening of the day before - I recently came in regarding a Factory Warranty on my 2012 Prius. While my reservation was for early morning, I went the evening of the day before - around 3:30 p.m. Harold LeBlanc was very accommodating - he said, "No problem." Took my Prius and within 45 minutes the car was ready. As ALWAYS.....professional, courteous, prompt, friendly. Know that this type of personal service is valued, appreciated and I tell all my friends and relatives as well.... With gratitude, Dr. Ken Tedesco More

Excellent Service James and Kevin took good care of me I walked in and they both was on it in no time. Drove off the lot in a brand new 2019 Rav4. Excellent customer se James and Kevin took good care of me I walked in and they both was on it in no time. Drove off the lot in a brand new 2019 Rav4. Excellent customer service. Recommendation highly recommended. More

Very satisfied with the installation sunroof motor. Very satisfied with work to finish installing sunroof motor. I was only waiting for about an hour and repair was complete. Happy with customer servi Very satisfied with work to finish installing sunroof motor. I was only waiting for about an hour and repair was complete. Happy with customer service. More

50k mile visit Harold got the car in and through the shop quickly. An assessment/inspection report was provided and we walked through the items for repair. Quick and Harold got the car in and through the shop quickly. An assessment/inspection report was provided and we walked through the items for repair. Quick and easy. More

Excellent buying experience with Dre! My car buying experience couldn’t have been any easier! James Gibson, the sales manager was awesome in helping me find the right car at the perfect pr My car buying experience couldn’t have been any easier! James Gibson, the sales manager was awesome in helping me find the right car at the perfect price! Dre, my salesman was so great and made my grandparents and I feel right at home! Dre made it quick and easy just like I wanted. We will definitely be coming back to see Dre! All in all Ray Brandt Toyota very much exceeded my expectations! I love my new corolla so much!! More

Maintenance of my car I brought my car in to obtain my 6 month maintenance. I saw Tim. When he checked my car he told me my problem was with the drive shaft & what it was g I brought my car in to obtain my 6 month maintenance. I saw Tim. When he checked my car he told me my problem was with the drive shaft & what it was going to cost to fix it. I then replied I had a warranty. He returned & said there wasn’t anything in the computer. I told him I would return Monday to see Harold. I brought in my warranty records, he rechecked my car & found a leaky water pump & fixed my car. I paid $100 deductible. He even rented a car for me so I didn’t have to wait. I’m glad Harold is employed there. He is an invaluable employee. More