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Toyota of Kenner

Kenner, LA

Overview
Employees
Reviews
Vehicles
4.7
3,324 Reviews
We make it easy, we make it fun! We’re the dealership you’re going to love! We’ve got a staff that will do it right, we know what’s important it’s your time, are we right? There’s a breakfast bar full of goodies if you come in the morning, grab a seat and relax our service department is rolling! If you’re thinking about cars boy you’ve picked the right place, the Toyota of Kenner staff has so much fun in this place! We know budgets are important because we’ve got them too, so we’ll work as hard as we can to make sure it’s right for you. We know you’ve got choices, so we’ll elevate our game, with your satisfaction our #1 aim. We make it easy, not just words that we say, they're the culture we live by every single day!
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2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,324 reviews

November 22, 2023

Ricky was great. He was a pleasure to work with as my salesmen, the general manager mr Mario hooked me up with a great deal. Woody in finance found me a great rate More

by Jimmybaranyai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Woody Gregoire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Oliveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Hernandez
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Nov 22, 2023 -

Toyota of Kenner responded

Thank you for your wonderful review of Ray Brandt Toyota! We're happy to hear about your positive experience with Ricky, Mario, and Woody. We're very glad our team was able to provide you with excellent service and secure a great deal and rate for you. Your satisfaction is very important to us, and we're delighted that it shines through in your experience. We look forward to welcoming you back for your future automotive needs and appreciate your decision to return to us. Enjoy your new vehicle, and thank you for choosing Ray Brandt Toyota! Ray Brandt Auto Group #WeMakeItEasy

November 22, 2023

Na All went well. As usual. I wish they had donuts and snacks like they used to. More

by SLASSALLE3
Recommend Dealer
Yes
Employees Worked With
Brett Hernandez, Brett Hernandez
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Nov 27, 2023 -

Toyota of Kenner responded

Thank you for your feedback and for choosing Ray Brandt Toyota for your automotive needs. We're glad to hear that your experience went well, as we always strive to provide excellent service. Your comment about missing the donuts and snacks is noted. While we continuously review our amenities to enhance our customer experience, we appreciate knowing what our guests value and miss. We hope to continue meeting your expectations and look forward to welcoming you again. Thank you for being a valued customer, and we look forward to your next visit with us! Ray Brandt Auto Group #WeMakeItEasy

November 22, 2023

Had oil changed, no multi point inspection like yall used to do. No topping off fluids . No running thru car wash. To top it off the y left oily handprints on front of car and steering wheel. Oily footprint More

by Brett.haydel
Recommend Dealer
No
Employees Worked With
Eric
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Nov 27, 2023 -

Toyota of Kenner responded

Thank you for taking the time to share your feedback with us. We're sorry to hear that your recent visit didn't align with the high-quality service experience we strive to offer. Our goal is always to ensure that every aspect of our service is conducted with the utmost care and professionalism. We understand your concerns regarding the service and would like the opportunity to discuss this further with you. Your satisfaction is important to us, and we are committed to addressing any issues our customers face. Please feel free to reach out to our service department directly whenever you get a chance, so we can work towards ensuring your complete satisfaction with our services. We appreciate your input as it helps us continuously improve and serve all our customers better. We hope to have the opportunity to make things right and restore your confidence in our service department. Sincerely, Ray Brandt Auto Group Team

November 20, 2023

We were dealing with a family emergency, and they made the process quick and easy. More

by tantster
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fred Mena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Woody Gregoire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Toyota of Kenner responded

Thank you for taking the time to leave a review about your experience at Ray Brandt Toyota, especially during what sounds like a challenging personal time. We're sincerely glad to hear that our team was able to make the process quick and easy for you. It's important to us that we provide support and efficiency, especially in times of need for our customers. If there's anything more we can do to assist you, please don't hesitate to reach out. We hope everything is going well with your family, and we're here for any future needs you may have! Ray Brandt Auto Group #WeMakeItEasy

November 19, 2023

Always prompt and efficient, my appointment is always on time, would like to see the cookies and drinks return More

by bailiff2020@yahoo.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Toyota of Kenner responded

Thank you for taking the time to leave a review about your experience at Ray Brandt Toyota. We're delighted to hear that you find our service prompt and efficient and that your appointments consistently start on time. Your feedback regarding the cookies and drinks is appreciated. We're always looking for ways to enhance our customer experience, and we've forwarded your suggestion to our management team. Thanks again for your continued patronage and for sharing your thoughts. We look forward to serving you again soon! Ray Brandt Auto Group #WeMakeItEasy

November 19, 2023

My services have been excellent. Eric take good care of me. Wait time is good. More

by ROXANELINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Toyota of Kenner responded

Thank you for your wonderful review! We're thrilled your experiences at Ray Brandt Toyota have been excellent. It's great to know that Eric has been taking good care of you and that you're satisfied with the wait times. We always strive to provide top-notch service to our customers, and your feedback is a valuable affirmation of our efforts. We look forward to seeing you again for your next service visit! Ray Brandt Auto Group #WeMakeItEasy

November 18, 2023

Wasn’t to get my oil change on my truck they said it would take about an hour to do the service did not take long More

by ANDREWTDIGIOVANNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Toyota of Kenner responded

Thank you for choosing Ray Brandt Toyota for your vehicle's maintenance needs! We're glad to hear that your oil change service was completed efficiently and within the estimated time frame. Providing prompt and reliable service is a priority for us, and your feedback is a wonderful affirmation of our team's efforts. We appreciate your business and look forward to assisting you with any future service needs. Drive safely, and see you next time! Ray Brandt Auto Group #WeMakeItEasy

November 18, 2023

Very pleased with the kind and courteous response and service to my immediate needs Thank You More

by h1blackman
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Montalbano
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Nov 20, 2023 -

Toyota of Kenner responded

We appreciate you taking the time to leave a review about your recent experience at Ray Brandt Toyota. We are glad to hear that you were very pleased with the kind and courteous service our team provided. It's our goal to ensure all your needs are met promptly and with a friendly approach. Your appreciation means a lot to us, and we're here to assist you with any future needs. Thank you for choosing us, and we look forward to serving you again! Ray Brandt Auto Group #WeMakeItEasy

November 17, 2023

Great service Great customer atention Great expirience Awasome and efficient My car was fixed in a short time. More

by Darwin Castellanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Barrett
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Nov 17, 2023 -

Toyota of Kenner responded

Thank you for your enthusiastic review of your experience at Ray Brandt Toyota! We're thrilled to hear that our team delivered excellent service and attention, ensuring your visit was both efficient and enjoyable. Knowing that your car was fixed promptly and to your satisfaction is particularly gratifying for us. We always strive to provide top-notch service in a timely manner, and it's wonderful to see this reflected in your visit. We look forward to welcoming you back for any future automotive needs! Ray Brandt Auto Group #WeMakeItEasy

November 17, 2023

Muy mal dije que por favor me repararan esto y no lo hicieron y también hay algo que anda suelto o algo en la parte del tablero de la salida de aire que hace un ruido y tampoco lo repararon solo cobran More

by vilmamillaramirez89
Recommend Dealer
No
Employees Worked With
Jason Eddlestone, Jason Eddlestone
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Nov 20, 2023 -

Toyota of Kenner responded

(Original) Thank you for sharing your experience with us; we appreciate your feedback. Your review has been sent to our Management team. Sincerely, Ray Brandt Auto Group (Google Translate) Gracias por compartir su experiencia con nosotros; Agradecemos sus comentarios. Su opinión ha sido enviada a nuestro equipo directivo. Atentamente, Grupo Automotriz Ray Brandt

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