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Toyota of Kenner

Kenner, LA

4.7
3,366 Reviews

2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,366 reviews

March 01, 2024

My experience purchasing my first car was a breeze thanks to Joseph and the team at Ray Brandt Toyota! Not only did they help me find what I was looking for, but they made sure I was equipped with knowledge, More

by Raven Reid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Woody Gregoire, Mario Mejia, Joseph Evans
Mar 02, 2024 -

Toyota of Kenner responded

It is wonderful to hear that Joe, Mario and Woody made your first time car buying experience easy. Joe is extremely knowledgeable and professional. He is an asset to our Sales Team. Woody is excellent at getting the deal done. And Mario is a superb manager. Thank you for sharing your experience.

February 28, 2024

Oil change and tire rotation handled in a fairly timely manner. Comfortable customer waiting room More

by wandao50
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc, Shelia Leblanc
February 28, 2024

Satisfied Comfortable waiting area. Enjoy coffee machine. Would like loyal customer discounts. Service from initial intake to completion of services very good. More

by weathersbyerlinda
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc, Shelia Leblanc
Feb 28, 2024 -

Toyota of Kenner responded

We appreciate your loyalty to our dealership. We are thankful that our efforts to provide comfort are paying off. I will forward your suggestion regarding loyalty discounts. Your feedback is appreciated. Thank you for taking the time to share your experience with us.

February 28, 2024

Omg Rickey is a great he help me out … got me approved and did a great job … he is super nice …. My experience was perfect 👍 More

by Shanice.shepard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Langley, Ricky Rodriguez
Feb 29, 2024 -

Toyota of Kenner responded

We are so glad to hear that Ricky got you into the vehicle you wanted! It's wonderful news that we have another satisfied customer on the road. Enjoy your new ride!!! Thank you for sharing your experience.

February 27, 2024

Awesome Great service ! Great service awesome sales The best Toyota dealership around The best Toyota dealership in the southeast of the USA More

by DFIREMAN84
Recommend Dealer
Yes
Employees Worked With
Chad Legnon, Chad Legnon
Feb 28, 2024 -

Toyota of Kenner responded

It's great to hear that Chad and our Sales Team provided you with awesome service. We strive to make sure that our customers feel appreciated as we know that you have options. Thank you for sharing.

February 25, 2024

Great experience on Saturday. I was taken before my time, the quotes were accurate, and the work was done in a quick amount of time. More

by TCTILLMAN2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc, Shelia Leblanc
Feb 26, 2024 -

Toyota of Kenner responded

We appreciate you providing your feedback. It sounds like we satisfied your expectations. We see that Shelia was influential as well. Would you mind sharing a little more detail about your visit that resulted in the 2 star rating?

February 25, 2024

Low tire. No appt. Was told it would be $82ish to fix. Said I had tire protection said still $82 I said it shouldn't be. He went back to desk re-did something More

by DRAGONFLY500
Recommend Dealer
No
Employees Worked With
Jason Eddlestone, Jason Eddlestone
Mar 05, 2024 -

Toyota of Kenner responded

I would love an opportunity to discuss your experience further. I am Allison Kimbrough, Customer Relations Manager and can be reached at 504-464-4500.

February 24, 2024

Great It was a great experience. It was thorough. It was great and counting words is ridiculous. More

by ROSEINLULING
Recommend Dealer
Yes
Employees Worked With
Idr
Feb 26, 2024 -

Toyota of Kenner responded

Thank you for taking the time to provide your feedback. I apologize for the "word count". We love to hear when our customers have a great experience so please know that your words are appreciated. We look forward to servicing you in the future.

February 20, 2024

Manager wouldn't negotiate the price, nor a second key, floor mats, he only would take off $100 from the price. I will never use Ray Brandt Toyota again to buy a vehicle. I sent my son over to Bohn Brother More

by LINDANNROD
Recommend Dealer
No
Employees Worked With
Terry Langley, Terry Langley
February 20, 2024

Had a recall for my pick up truck tried to call for two days straight from 8:30 in the morning to 5:30 in the evening to find out if the part for my recall was in because I had an appointment. Out of the 2 More

by lukefererrosvdp
Service Communication
Recommend Dealer
No
Employees Worked With
Douglas Montalbano
Feb 20, 2024 -

lukefererrosvdp responded

My service advisor was Doug Montalbano, did not reach out to me one time, other service advisor told me at 11:30am she left a note on a desk telling him to call me. Nothing. My mom and I now have to travel across the lake to look for a new vehicle for her because we have both lost faith in this dealership.

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