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Toyota of Kenner
Kenner, LA
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My experience purchasing my first car was a breeze thanks to Joseph and the team at Ray Brandt Toyota! Not only did they help me find what I was looking for, but they made sure I was equipped with knowledge, to Joseph and the team at Ray Brandt Toyota! Not only did they help me find what I was looking for, but they made sure I was equipped with knowledge, made me feel so welcomed, and cared for my situation. I would recommend anyone and everyone to go there to purchase a vehicle with Joseph! Woody in finance also provided stellar service, and the manager, Mario, always checked in for things to continue to run smoothly. They make a great team! More
Satisfied Comfortable waiting area. Enjoy coffee machine. Would like loyal customer discounts. Service from initial intake to completion of services very good. Enjoy coffee machine. Would like loyal customer discounts. Service from initial intake to completion of services very good. More
Awesome Great service ! Great service awesome sales The best Toyota dealership around The best Toyota dealership in the southeast of the USA Great service awesome sales The best Toyota dealership around The best Toyota dealership in the southeast of the USA More
Great experience on Saturday. I was taken before my time, the quotes were accurate, and the work was done in a quick amount of time. I was taken before my time, the quotes were accurate, and the work was done in a quick amount of time. More
Low tire. No appt. Was told it would be $82ish to fix. Said I had tire protection said still $82 I said it shouldn't be. He went back to desk re-did something No appt. Was told it would be $82ish to fix. Said I had tire protection said still $82 I said it shouldn't be. He went back to desk re-did something 20 minutes later it was done and no charge. Second time this has happened. More
Manager wouldn't negotiate the price, nor a second key, floor mats, he only would take off $100 from the price. I will never use Ray Brandt Toyota again to buy a vehicle. I sent my son over to Bohn Brother floor mats, he only would take off $100 from the price. I will never use Ray Brandt Toyota again to buy a vehicle. I sent my son over to Bohn Brothers the following week and he bought a vehicle over there. More
Had a recall for my pick up truck tried to call for two days straight from 8:30 in the morning to 5:30 in the evening to find out if the part for my recall was in because I had an appointment. Out of the 2 days straight from 8:30 in the morning to 5:30 in the evening to find out if the part for my recall was in because I had an appointment. Out of the 25 times I called, maybe three times I got a promise that’s my service advisor would call me right back besides that never even an answer. Didn’t think it would be this hard to get such an important safety recall done on my truck, but will be finding a more reputable dealer and telling my friends to stay away from this service department, because a lot of them do own Toyotas . I understand being busy but in a span of two 8 hour days you can’t return a phone? Will be reporting this dealer to the NHTSA association as well due to their lack of customer safety. More