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Toyota of Kenner

Kenner, LA

Overview
Reviews
4.7
3,366 Reviews
Call Dealership (504) 702-6926
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2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,366 reviews

March 08, 2024

Joe and Jeff was amazing such a great experience but Joe was so patient and kind also gave Great customer service!!! More

by Onekiamj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Evans
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Mar 11, 2024 -

Toyota of Kenner responded

It's always good to hear that our staff provided the customer service that our customers deserve. Joe is an exceptional Salesperson. He always works hard to ensure that the customer gets the vehicle they want at the price they want. He is knowledgeable and professional. Thank you for allowing us to earn your business.

March 07, 2024

Very efficient and helpful Very helpful, and efficient, knowledgeable about Toyota vehicles A dedicated asset to the Ray Bryant organization More

by PRESCO
Recommend Dealer
Yes
Employees Worked With
Eric
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Mar 09, 2024 -

Toyota of Kenner responded

We agree! Erick is an asset to our organization. He is knowledgeable and professional which aids in providing our customers with excellent service. Thank you for your business.

March 07, 2024

Thank you,Mr. Joe its our second purchase together hope to do future purchases with my family and friends... More

by Dionnesolid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Evans
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Mar 07, 2024 -

Toyota of Kenner responded

Thank you for being a loyal customer. We appreciate your business. It is great to hear that Joe provided you with the customer service you deserve. We welcome and look forward to servicing you and your family in the future.

March 07, 2024

Ray Brandt Toyota provides excellent, reliable and quality service. Giancarlo's is a great salesman and will definitely take care of your vehicle needs. You can't go wrong with Ray Brandt Toyota! More

by CANDR01
Recommend Dealer
Yes
Employees Worked With
Giancarlos Chavez, Giancarlos Chavez
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Mar 11, 2024 -

Toyota of Kenner responded

We are so pleased to hear that you had a great experience purchasing your Toyota. "JC" (Giancarlos) is friendly, knowledgeable and professional. He is an asset to our Sales Team. Thank you for your business. We hope you choose us in the future. Thank you for sharing.

March 06, 2024

Excellent service and friendship dealership Roberto took good care of me as well as Giancarlo’s Chavez love the team and my new truck More

by rodovaldo13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Mena, Bang Bui, Giancarlos Chavez, Mario Mejia, Nick Oliveri, Jeff Patten, Roberto Rocha
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Mar 06, 2024 -

Toyota of Kenner responded

Looks like our Sales and Finance teams provided stellar customer service. We are pleased to hear that you are satisfied not only with the vehicle but with the process as well. Thank you for sharing your experience. It is good to know when we are successful in our mission. We look forward to servicing you in the future.

March 06, 2024

Smooth and easy Everyone is courteous and helpful Work was done in time Excellent experience More

by ZAFAR.KHAN
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano, Douglas Montalbano
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Mar 06, 2024 -

Toyota of Kenner responded

Kudos to Doug and our Service Team for making your experience smooth, easy, and timely. It's good to hear that we have provided excellent customer service. It is our mission. We appreciate your business. Thank you for sharing.

March 06, 2024

Could not fix my brake problem on the front brakes under warranty. Had to go outside Toyota to fix it. More

by John.thibodeau
Purchase Time
Recommend Dealer
No
Employees Worked With
Jason Eddlestone, Jason Eddlestone
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Mar 06, 2024 -

Toyota of Kenner responded

My apologies for any inconvenience. Without knowing the specifics I can say without question that if your issue was covered by the Toyota Manufacturer Warranty we would have completed the repair. Typically brakes aren't covered unless it is deemed a defect. If the warranty was with an extended warranty company the same applies. We at the dealership have no say so in determining their decision. I welcome a conversation to discuss the particulars if you are interested. I am Allison, Customer Relations Manager, and can be reached at 504-464-4500.

March 05, 2024

David in the service department was very attentive to my needs and problems Excellent service More

by Tomajones69
Recommend Dealer
Yes
Employees Worked With
Yes
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Mar 05, 2024 -

Toyota of Kenner responded

It's good to hear when we succeed in providing excellent customer service. David is an asset to our dealership and Service Department. Thank you for sharing your experience.

March 05, 2024

Personnel were totally professional, courteous and knowledgeable. Ray Brandt has always treated my kindly. These are the reasons I take my van to the dealership when there is an issue with my van. More

by JRSELS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano, Douglas Montalbano
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Mar 05, 2024 -

Toyota of Kenner responded

Professional, courteous, and knowledgeable are a trio that we aim for with every customer experience. Doug is a valued member of our team. His professionalism is unsurpassed. We appreciate your loyalty and look forward to servicing you in the future. Thank you for sharing.

March 05, 2024

Always great service from Doug and his team! The only place I will bring my Toyota. More

by MARK_D_MOORE
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano, Douglas Montalbano
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