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Toyota of Kenner

Kenner, LA

Overview
Reviews
4.7
3,366 Reviews
Call Dealership (504) 702-6926
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2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,366 reviews

March 25, 2024

My experience is always excellent. I have been going there for years and it is always very pleasant. Doug is excellent to deal with. More

by GMOM1963
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano, Douglas Montalbano
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Apr 03, 2024 -

Toyota of Kenner responded

Doug is pretty awesome. Thank you for your continued business. We appreciate your loyalty to our dealership.

March 24, 2024

Shelia was very nice and helpful They make my trip to maintenance easy and explain the condition of my car and what I need to do More

by maeslaih
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc, Shelia Leblanc
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Apr 03, 2024 -

Toyota of Kenner responded

Shelia is beyond knowledgeable! She is certainly one of the best Service Advisors writing. Thank you for being a loyal customer. We appreciate the feedback.

March 22, 2024

Fast and thorough. Shelia always takes great care of me Pleasant experience, professional, and courteous More

by JESSIEGIRL896
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc, Shelia Leblanc
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Apr 03, 2024 -

Toyota of Kenner responded

Pleasant experience, professional and courteous are all the makings of great customer service. Shelia is great. We agree with you. Thank you for sharing your experience.

March 19, 2024

The wait was good. The service was good The price was also good for the services provided More

by NANNABROWN60
Recommend Dealer
Yes
Employees Worked With
Eric
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Mar 19, 2024 -

Toyota of Kenner responded

We are glad to hear that you were satisfied with our Service Department. Thank you for your business. We look forward to servicing you in the future. Thank you for sharing.

March 18, 2024

Joseph’s service was great. He was very professional and got me just what I wanted. Thanks again Joe! More

by Betsybeckett1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Woody Gregoire, Joseph Evans
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Mar 18, 2024 -

Toyota of Kenner responded

It's a pleasure to hear that you had a great experience with Joe at our dealership. He is an exceptional Salesperson. We are so glad that he was able to get you the vehicle that you desired. Enjoy the ride! Thank you for sharing.

March 18, 2024

Excellent service. Chad was a phenomenal representative, and helped my wife and me to find our dream car! More

by Maaucoin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Legnon
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Mar 19, 2024 -

Toyota of Kenner responded

Wonderful! Finding your dream car can often be a challenge. It's good to hear that Chad helped to facilitate that. He is one of the best that we have. He is professional, knowledgeable and resourceful. Thank you for allowing us the opportunity to earn your business. Congratulations and enjoy your ride!

March 18, 2024

I was greeted with professionalism and had my car back in a timely manner. Costs are discussed up front with me. Very satisfied. More

by CHRISPOUSSARD
Recommend Dealer
Yes
Employees Worked With
Kerry Cella, Kerry Cella
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March 16, 2024

It was truly a pleasure working with Mr Evan. Not only did he understand everything I was trying to accomplish but he was also patient and efficient! I will be reaching back out to Mr Evan on my More

by Mia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Woody Gregoire, Joseph Evans
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Mar 18, 2024 -

Toyota of Kenner responded

Car buying is a pretty huge undertaking. Without patience and the appropriate understanding of customer needs it could be stressful and unsatisfying. So glad to hear that Joe Evans provided you with excellent customer service and care. Thank you for allowing us to earn your business. We look forward to servicing you in the future. We appreciate you taking the time to share your experience.

March 16, 2024

Ricky, medio un excelente servicio gracias por aclarar toda mis duda y pregunta, excelente servicios… More

by Jinnettechampion
Recommend Dealer
Yes
Employees Worked With
Nick Oliveri, Jeff Patten, Ricky Rodriguez
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Mar 18, 2024 -

Toyota of Kenner responded

Ricky es uno de nuestros mejores. Ciertamente nos alegra saber que le brindó un excelente servicio al cliente. Él es conocedor y profesional. Esto lo convierte en una experiencia placentera al comprar un automóvil. Gracias por hacer negocios. (Ricky is one of our best. We are certainly glad to hear that he provided you with excellent customer service. He is knowledgeable and professional. That makes for a pleasurable car buying experience. Thank you for your business.)

March 15, 2024

Very average. Prior to 2020, Ray Brandt Toyota's employees were very friendly and cordial. I did not get a warm welcome when I arrived. It's just not the same. More

by CMJONES_550
Recommend Dealer
No
Employees Worked With
Shelia Leblanc, Shelia Leblanc
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Mar 18, 2024 -

Toyota of Kenner responded

Thank you for sharing your feedback. It is our intention to provide every customer with great customer service. I apologize that your experiences have been sub-par. I will share this with our staff. We will work to ensure that all customer encounters are cordial and welcoming. After all, you are the reason we are here. I trust that we will improve so that your next review will be above average. Thank you again.

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