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Toyota of Kenner

Kenner, LA

4.7
3,324 Reviews
We make it easy, we make it fun! We’re the dealership you’re going to love! We’ve got a staff that will do it right, we know what’s important it’s your time, are we right? There’s a breakfast bar full of goodies if you come in the morning, grab a seat and relax our service department is rolling! If you’re thinking about cars boy you’ve picked the right place, the Toyota of Kenner staff has so much fun in this place! We know budgets are important because we’ve got them too, so we’ll work as hard as we can to make sure it’s right for you. We know you’ve got choices, so we’ll elevate our game, with your satisfaction our #1 aim. We make it easy, not just words that we say, they're the culture we live by every single day!
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2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,324 reviews

February 28, 2024

Omg Rickey is a great he help me out … got me approved and did a great job … he is super nice …. My experience was perfect 👍 More

by Shanice.shepard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Langley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Toyota of Kenner responded

We are so glad to hear that Ricky got you into the vehicle you wanted! It's wonderful news that we have another satisfied customer on the road. Enjoy your new ride!!! Thank you for sharing your experience.

February 28, 2024

Oil change and tire rotation handled in a fairly timely manner. Comfortable customer waiting room More

by wandao50
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelia Leblanc
February 27, 2024

Awesome Great service ! Great service awesome sales The best Toyota dealership around The best Toyota dealership in the southeast of the USA More

by DFIREMAN84
Recommend Dealer
Yes
Employees Worked With
Chad Legnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Legnon
Feb 28, 2024 -

Toyota of Kenner responded

It's great to hear that Chad and our Sales Team provided you with awesome service. We strive to make sure that our customers feel appreciated as we know that you have options. Thank you for sharing.

February 25, 2024

Great experience on Saturday. I was taken before my time, the quotes were accurate, and the work was done in a quick amount of time. More

by TCTILLMAN2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelia Leblanc
Feb 26, 2024 -

Toyota of Kenner responded

We appreciate you providing your feedback. It sounds like we satisfied your expectations. We see that Shelia was influential as well. Would you mind sharing a little more detail about your visit that resulted in the 2 star rating?

February 25, 2024

Low tire. No appt. Was told it would be $82ish to fix. Said I had tire protection said still $82 I said it shouldn't be. He went back to desk re-did something More

by DRAGONFLY500
Recommend Dealer
No
Employees Worked With
Jason Eddlestone, Jason Eddlestone
Mar 05, 2024 -

Toyota of Kenner responded

I would love an opportunity to discuss your experience further. I am Allison Kimbrough, Customer Relations Manager and can be reached at 504-464-4500.

February 24, 2024

Great It was a great experience. It was thorough. It was great and counting words is ridiculous. More

by ROSEINLULING
Recommend Dealer
Yes
Employees Worked With
Idr
Feb 26, 2024 -

Toyota of Kenner responded

Thank you for taking the time to provide your feedback. I apologize for the "word count". We love to hear when our customers have a great experience so please know that your words are appreciated. We look forward to servicing you in the future.

February 20, 2024

Had a recall for my pick up truck tried to call for two days straight from 8:30 in the morning to 5:30 in the evening to find out if the part for my recall was in because I had an appointment. Out of the 2 More

by lukefererrosvdp
Service Communication
Recommend Dealer
No
Employees Worked With
Douglas Montalbano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

lukefererrosvdp responded

My service advisor was Doug Montalbano, did not reach out to me one time, other service advisor told me at 11:30am she left a note on a desk telling him to call me. Nothing. My mom and I now have to travel across the lake to look for a new vehicle for her because we have both lost faith in this dealership.

February 20, 2024

Manager wouldn't negotiate the price, nor a second key, floor mats, he only would take off $100 from the price. I will never use Ray Brandt Toyota again to buy a vehicle. I sent my son over to Bohn Brother More

by LINDANNROD
Recommend Dealer
No
Employees Worked With
Terry Langley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Langley
February 19, 2024

Ricky was very responsive and easy to communicate with, I would look for him on our next purchase. More

by Cmfernandez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Woody Gregoire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Toyota of Kenner responded

Great to hear that Ricky was so responsive and easy to communicate with! It's always a pleasure to hear that our staff members are willing to go the extra mile to ensure a positive experience. I'm glad that you had such a good experience and that you're looking forward to working with Ricky again. Thank you for sharing.

February 19, 2024

Came in for recall work, easy to make an appointment and work was done quickly. More

by Gerardleelewis
Recommend Dealer
Yes
Feb 19, 2024 -

Toyota of Kenner responded

We are glad to hear that your recall work was a hassle-free experience and completed quickly. Making an appointment should always be easy and it's great to hear that we accomplished that, so you can get back to driving your car with peace of mind. We appreciate you taking the time to share your experience.

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