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Toyota of Kenner

Kenner, LA

4.7
3,366 Reviews

2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,366 reviews

April 05, 2024

Sheila handled everything perfectly Sheila is the one that handles the whole appointment and it was flawless More

by vette991
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc, Shelia Leblanc
Apr 06, 2024 -

Toyota of Kenner responded

Shelia is definitely great at what she does. It's good to hear that you had a flawless experience. Thank you for sharing.

April 05, 2024

I really enjoyed my experience with the salesman Joseph Evans and the manager, they were a great help and made sure I was happy with my purchase, I love my new Toyota corolla cross More

by Stanthony042163
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Waguespack, Joseph Evans
Apr 06, 2024 -

Toyota of Kenner responded

Thank you for your business. It's wonderful to hear that Joe found for you a vehicle that you love. We look forward to servicing you in the future. Thank you for sharing. Enjoy your ride!

April 04, 2024

Mr.Montalbano is extremely attentive in regard to addressing concerns about my car being repaired and notifying me promptly. More

by Silver,Mary #
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano, Douglas Montalbano
Apr 06, 2024 -

Toyota of Kenner responded

Communication is key when it comes to anything and the status of your vehicle is high on the list. It's good to hear that Doug kept you informed. Thank you for the feedback.

Apr 06, 2024 -

Toyota of Kenner responded

Communication is key when it comes to anything and the status of your vehicle is high on the list. It's good to hear that Doug kept you informed. Thank you for the feedback.

April 04, 2024

Doug and his service team again exceed my expectations. In a world where most dealerships are an unpleasant place to visit, Doug provides quick information and scheduling and always keeps me informed of is More

by Tangsudik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bang Bui, Erick Burgess Sr, Douglas Montalbano, Danny Waguespack, Shelia Leblanc, Lenny Thomas, Woody Gregoire, Chad Legnon, Allison Kimbrough, Takiyah Cavilear
Apr 06, 2024 -

Toyota of Kenner responded

Such wonderful feedback! Thank you for being a loyal customer. Doug is exceptional when it comes to professionalism, efficiency and communication. We will strive to continue providing you with good customer service. We look forward to servicing you in the future. Thank you for taking the time to share your experience.

April 03, 2024

I would like to say this is a good place to get a used or new car, they advice you so you make the best decision. More

by javier38cabrera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bang Bui, Mario Mejia, Rene Reyes, Mariano Gomez
Apr 06, 2024 -

Toyota of Kenner responded

Our Sales Staff is second to none in knowledge and professionalism. They will listen to your needs and find the perfect vehicle to fit your budget. Thank you for your business. Thank you for providing your feedback.

Apr 06, 2024 -

Toyota of Kenner responded

Our Sales Staff is second to none in knowledge and professionalism. They will listen to your needs and find the perfect vehicle to fit your budget. Thank you for your business. Thank you for providing your feedback.

April 02, 2024

Professional, courteous, and efficient I felt very comfortable at the dealership. All representatives were professional and treated me with respect. My car was serviced quickly while I worked on my la More

by MLEAKE790
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc, Shelia Leblanc
Apr 03, 2024 -

Toyota of Kenner responded

I am glad to hear that your customer service experience with us met with your expectations. We strive to be professional, courteous and efficient at all times. Thank you for sharing.

April 02, 2024

The problem with my truck was not resolved. My truck still pulls to the right yet I was charged for the alignment that didn't fix the problem. I was also very upset the dealership charged me an More

by trent.gray
Recommend Dealer
No
Employees Worked With
Shelia Leblanc, Shelia Leblanc
Apr 03, 2024 -

Toyota of Kenner responded

We welcome the opportunity to resolve your alignment issue. Occasionally, we do have to revisit for adjustments. I do apologize for the inconvenience but we will honor our service. As for the credit card fee, under our new ownership I am pleased to say that we at Toyota of Kenner no longer assess this fee on credit or debit card transactions. Please call us to schedule an appointment to address your concern. Thank you for providing your feedback. Allison Kimbrough, Customer Relations Manager 504-464-4500

April 01, 2024

JC was our salesmen and done an amazing job! Truly a sign and drive experience. All of our questions were answered. We are so very thankful for this easy experience! More

by Julianblanchard86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bang Bui, Giancarlos Chavez
Apr 06, 2024 -

Toyota of Kenner responded

We are thankful that you are thankful! JC is knowledgeable and enthusiastic. He will find for you the car that you are looking for. Thank you for your business.

Apr 06, 2024 -

Toyota of Kenner responded

We are thankful that you are thankful! JC is knowledgeable and enthusiastic. He will find for you the car that you are looking for. Thank you for your business.

March 30, 2024

Very informative. Took care of my husband & myself. Made sure we got the extra key fob for us as a couple. UPDATE: It's only been about TWO months, and my car has s More

by Ellascottla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Mena, Bang Bui, Danny Waguespack, Giancarlos Chavez, Mario Mejia, Nick Oliveri, Roberto Rocha, Mark Moore, Ricky Rodriguez
Mar 30, 2024 -

Toyota of Kenner responded

It is always good to hear that our customer service met and/or exceeded your customer expectations. We look forward to providing quality service for you in the future. Thank you for sharing your experience.

March 29, 2024

Very comfortable and attentive to customer. It is always a pleasurable experience while there. That's it. More

by SGGRANGER
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano, Douglas Montalbano
Apr 03, 2024 -

Toyota of Kenner responded

Thank you for your loyalty. We greatly appreciate your business and look forward to servicing you soon. Thank you for the feedback.

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