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Toyota of Kenner

Kenner, LA

Overview
Employees
Reviews
Vehicles
4.7
3,324 Reviews
We make it easy, we make it fun! We’re the dealership you’re going to love! We’ve got a staff that will do it right, we know what’s important it’s your time, are we right? There’s a breakfast bar full of goodies if you come in the morning, grab a seat and relax our service department is rolling! If you’re thinking about cars boy you’ve picked the right place, the Toyota of Kenner staff has so much fun in this place! We know budgets are important because we’ve got them too, so we’ll work as hard as we can to make sure it’s right for you. We know you’ve got choices, so we’ll elevate our game, with your satisfaction our #1 aim. We make it easy, not just words that we say, they're the culture we live by every single day!
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2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,324 reviews

March 07, 2024

Thank you,Mr. Joe its our second purchase together hope to do future purchases with my family and friends... More

by Dionnesolid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Evans
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Mar 07, 2024 -

Toyota of Kenner responded

Thank you for being a loyal customer. We appreciate your business. It is great to hear that Joe provided you with the customer service you deserve. We welcome and look forward to servicing you and your family in the future.

March 07, 2024

Ray Brandt Toyota provides excellent, reliable and quality service. Giancarlo's is a great salesman and will definitely take care of your vehicle needs. You can't go wrong with Ray Brandt Toyota! More

by CANDR01
Recommend Dealer
Yes
Employees Worked With
Giancarlos Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giancarlos Chavez
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Mar 11, 2024 -

Toyota of Kenner responded

We are so pleased to hear that you had a great experience purchasing your Toyota. "JC" (Giancarlos) is friendly, knowledgeable and professional. He is an asset to our Sales Team. Thank you for your business. We hope you choose us in the future. Thank you for sharing.

March 06, 2024

Smooth and easy Everyone is courteous and helpful Work was done in time Excellent experience More

by ZAFAR.KHAN
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Montalbano
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Mar 06, 2024 -

Toyota of Kenner responded

Kudos to Doug and our Service Team for making your experience smooth, easy, and timely. It's good to hear that we have provided excellent customer service. It is our mission. We appreciate your business. Thank you for sharing.

March 06, 2024

Could not fix my brake problem on the front brakes under warranty. Had to go outside Toyota to fix it. More

by John.thibodeau
Purchase Time
Recommend Dealer
No
Employees Worked With
Jason Eddlestone, Jason Eddlestone
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Mar 06, 2024 -

Toyota of Kenner responded

My apologies for any inconvenience. Without knowing the specifics I can say without question that if your issue was covered by the Toyota Manufacturer Warranty we would have completed the repair. Typically brakes aren't covered unless it is deemed a defect. If the warranty was with an extended warranty company the same applies. We at the dealership have no say so in determining their decision. I welcome a conversation to discuss the particulars if you are interested. I am Allison, Customer Relations Manager, and can be reached at 504-464-4500.

March 06, 2024

Excellent service and friendship dealership Roberto took good care of me as well as Giancarlo’s Chavez love the team and my new truck More

by rodovaldo13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Mena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bang Bui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giancarlos Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Oliveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Patten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

Toyota of Kenner responded

Looks like our Sales and Finance teams provided stellar customer service. We are pleased to hear that you are satisfied not only with the vehicle but with the process as well. Thank you for sharing your experience. It is good to know when we are successful in our mission. We look forward to servicing you in the future.

March 05, 2024

Always great service from Doug and his team! The only place I will bring my Toyota. More

by MARK_D_MOORE
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Montalbano
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March 05, 2024

David in the service department was very attentive to my needs and problems Excellent service More

by Tomajones69
Recommend Dealer
Yes
Employees Worked With
Yes
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Mar 05, 2024 -

Toyota of Kenner responded

It's good to hear when we succeed in providing excellent customer service. David is an asset to our dealership and Service Department. Thank you for sharing your experience.

March 05, 2024

Personnel were totally professional, courteous and knowledgeable. Ray Brandt has always treated my kindly. These are the reasons I take my van to the dealership when there is an issue with my van. More

by JRSELS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Montalbano
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Mar 05, 2024 -

Toyota of Kenner responded

Professional, courteous, and knowledgeable are a trio that we aim for with every customer experience. Doug is a valued member of our team. His professionalism is unsurpassed. We appreciate your loyalty and look forward to servicing you in the future. Thank you for sharing.

March 01, 2024

My experience purchasing my first car was a breeze thanks to Joseph and the team at Ray Brandt Toyota! Not only did they help me find what I was looking for, but they made sure I was equipped with knowledge, More

by Raven Reid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Woody Gregoire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2024 -

Toyota of Kenner responded

It is wonderful to hear that Joe, Mario and Woody made your first time car buying experience easy. Joe is extremely knowledgeable and professional. He is an asset to our Sales Team. Woody is excellent at getting the deal done. And Mario is a superb manager. Thank you for sharing your experience.

February 28, 2024

Satisfied Comfortable waiting area. Enjoy coffee machine. Would like loyal customer discounts. Service from initial intake to completion of services very good. More

by weathersbyerlinda
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelia Leblanc
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Feb 28, 2024 -

Toyota of Kenner responded

We appreciate your loyalty to our dealership. We are thankful that our efforts to provide comfort are paying off. I will forward your suggestion regarding loyalty discounts. Your feedback is appreciated. Thank you for taking the time to share your experience with us.

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