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Toyota of Kenner
Kenner, LA
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I really enjoyed my experience with the salesman Joseph Evans and the manager, they were a great help and made sure I was happy with my purchase, I love my new Toyota corolla cross Evans and the manager, they were a great help and made sure I was happy with my purchase, I love my new Toyota corolla cross More
Doug and his service team again exceed my expectations. In a world where most dealerships are an unpleasant place to visit, Doug provides quick information and scheduling and always keeps me informed of is In a world where most dealerships are an unpleasant place to visit, Doug provides quick information and scheduling and always keeps me informed of is needed to be done and a open schedule to do it. I never worry about the quality of work when dealing with Doug and his team. This alone is why I will continue business with the Mills group Toyota. With Doug on my side I stress a lot less about servicing my vehicle. The tech Sam did an awesome job. Very happy. A+ More
Professional, courteous, and efficient I felt very comfortable at the dealership. All representatives were professional and treated me with respect. My car was serviced quickly while I worked on my la comfortable at the dealership. All representatives were professional and treated me with respect. My car was serviced quickly while I worked on my laptop comfortably in the waiting area. More
The problem with my truck was not resolved. My truck still pulls to the right yet I was charged for the alignment that didn't fix the problem. I was also very upset the dealership charged me an My truck still pulls to the right yet I was charged for the alignment that didn't fix the problem. I was also very upset the dealership charged me an additional 3% for using a credit card. More
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JC was our salesmen and done an amazing job! Truly a sign and drive experience. All of our questions were answered. We are so very thankful for this easy experience! Truly a sign and drive experience. All of our questions were answered. We are so very thankful for this easy experience! More
Very informative. Took care of my husband & myself. Made sure we got the extra key fob for us as a couple. UPDATE: It's only been about TWO months, and my car has s Took care of my husband & myself. Made sure we got the extra key fob for us as a couple. UPDATE: It's only been about TWO months, and my car has stopped working! Turns out, according to the mechanic that the car has a corrosive battery! It has not been exposed to any extreme conditions on my end that would cause it, so most likely it was sold to me with a bad battery. When I reached out out to the dealership, I was told that the managers said they will not pay for it or offer another battery. So now, I not only have to pay for a carnote, but also the $300-$400 battery w/ labor! The owners obviously are living the good life, and do not care about the working man that needs their cars to get to work. Also, one of the doors does not lock, but the warranty that I paid extra for covers that. So TWO faulty things on the car. I cannot afford this battery, so it's sitting in a dealership garage until we can figure something out. I will be reaching out to Toyota as well. Very very disappointed. My advice, BRING A MECHANIC with you when coming here and/or bring something to check the battery. They sell you cars with bad batteries, and will not care if you don't have the money to fix it. Great job managers, you said yourselves $400. I gave them all ONE star for their horrible job, and not taking accountability. I hope it was worth it! Money is already tight at home. Thanks for not caring, and making it a harder financial situation. More