Toyota of Kenner

I’ve done this survey once already. The service was as good as it could be for the type of service I needed Ed for my Toyota Highlander. I was there for a tire rotation, a fuel issue recall and to chec good as it could be for the type of service I needed Ed for my Toyota Highlander. I was there for a tire rotation, a fuel issue recall and to check out my battery which wouldn’t start one morning. Apparently, after an accident I had, the wrong battery was put in my car by Toyota Collision by mistake. Fortunately, the right battery was replaced in my car st no cost to me. More

My recall issue, battery and tire rotation was handled as quickly as possible by your Service Department. I have been coming to Doug Montalbano for several years and can’t say enough good things about him quickly as possible by your Service Department. I have been coming to Doug Montalbano for several years and can’t say enough good things about him. More

My car is basically brand new 2020 Highlander and when I brought it in to be serviced “routine service” it was in excellent condition. They did an oil change and tire rotation. They never bothered to clean brought it in to be serviced “routine service” it was in excellent condition. They did an oil change and tire rotation. They never bothered to clean or vacuum the car (which I have gotten accustomed to when bringing my car to the dealership as a courtesy) Go to check out and there is a dent in the side passenger door that I noticed immediately and pointed out to the lady assisting me. She said I must have had the dent when I came and that it was not their fault. I went and asked to speak to the supervisor who stated that the camera system was out so they couldn’t verify if it was their fault or not but that it should not be as they never accessed that door. After a few rounds I was told they would contact me when the x-a dent guy would be there next to have him try to remove the dent since they could not verify that it wasn’t their fault. Needless to say it was not a great experience. More

Alex Mena was very knowledgeable and tried hard to get me the truck I wanted. He was friendly and seemed truly concerned about my satisfaction with my vehicle. Once the truck was delivered in the time Alex s the truck I wanted. He was friendly and seemed truly concerned about my satisfaction with my vehicle. Once the truck was delivered in the time Alex stated, he made sure I knew exactly how everything worked. I would definitely recommend Ray Brandt especially because of Alex. More

Only dealership i bring my Camry to. Service is always fast and efficient. The staff are friendly and they even washed my car for me. fast and efficient. The staff are friendly and they even washed my car for me. More

I brought my car to replace the recalled fuel pump. They called to set up appt and offered a rental car. The car was repaired promptly. Smelled of gas for a few days, but that was expected. Thanks! called to set up appt and offered a rental car. The car was repaired promptly. Smelled of gas for a few days, but that was expected. Thanks! More

Great customer service from Harold LeBlanc and the rest of the staff, as usual! I would recommend Ray Brandt Toyota service to friends and family. of the staff, as usual! I would recommend Ray Brandt Toyota service to friends and family. More

3rd since I’ve been with Toyota the info for maintenance was not honest. Suggestions for other services on maintenance when I know it was done in the last 30 days. was not honest. Suggestions for other services on maintenance when I know it was done in the last 30 days. More

Great experience! I did not feel pressured and sales staff were attentive to my vehicle specifications. I appreciate their patience throughout the process. I would definitely recommend this dealership staff were attentive to my vehicle specifications. I appreciate their patience throughout the process. I would definitely recommend this dealership to others. More