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Toyota of Kenner
Kenner, LA
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Mr. Jelks is a very professional and awesome person; I have great experience and gave me the best customer service. After a horrible experience from the service. I must take time to write this honest revi have great experience and gave me the best customer service. After a horrible experience from the service. I must take time to write this honest review. Mr. Jelks really worked out everything and took time, his positive attitude and willingness to go the extra mile is very much appreciated. He is very knowledgeable and top of his work. I'm so pleased how he handled everything. As for the dealership, Giving UBER instead rental car to the customer is very inconvenient you need to do something about it and improve the process. I know we are not perfect, Active listening ,Empathy, Professionalism ,Honesty and Transparency are the Key for improvement. Thank you so much to all the Staff Amber, Erika, Mariano, Mr. Bang, and Mr. Woody. who help me the entire process. Kudos to Mr. Forrest Jelks! More
As a person looking for a new vehicle from out of state (all the way from Colorado), Amber made the process quick and easy! She was knowledgeable and very responsive in answering all of my questions. Withi (all the way from Colorado), Amber made the process quick and easy! She was knowledgeable and very responsive in answering all of my questions. Within 48 hours of our initial discussion, I was flew out to the dealership to finalize the paperwork and drove off the lot! It was a pleasant experience all around with Amber and the staff. More
Horrible customer service. My tire blew out not even two months of having it and they did not want to help me at all. They only care about getting money, not the well being of My tire blew out not even two months of having it and they did not want to help me at all. They only care about getting money, not the well being of their customers. Whenever I buy again, it won’t be from here. I can’t believe how little they care about their customers. Money hungry. More
Ricky was awesome, so pleasant, professional and friendly. He really made the car buying experience pleasant. He even got me an umbrella to make it to the car for a test drive in the drizzle! As for friendly. He really made the car buying experience pleasant. He even got me an umbrella to make it to the car for a test drive in the drizzle! As for the dealership, I am so pleased with their willingness to work with us to put us in a new car. I could not be happier! Thank you so much! More
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Ricky was very personable, sold to me without being pushy, and I really felt as though he did the most in his power to get me the best deal he could on my new car! pushy, and I really felt as though he did the most in his power to get me the best deal he could on my new car! More