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Toyota of Kenner
Kenner, LA
3,368 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 06, 2021
I would like to thank Haney and Amber for working with me. Also for making it happen to get me my new car a 2020 KIA SORENTO. I really appreciate everything y’all are amazing 🤩 me. Also for making it happen to get me my new car a 2020 KIA SORENTO. I really appreciate everything y’all are amazing 🤩 More
by VANESSAALE1211
Verified CustomerEmployees Worked With
Hany ElDesoky, Amber Netto
December 04, 2021
Was disappointed with the service department. They would not answer phones when I called to check on the status of my vehicle or they would hang up on me. My husband had to call the sales department to get not answer phones when I called to check on the status of my vehicle or they would hang up on me. My husband had to call the sales department to get someone on the phone. The gentlemen who accepted my vehicle at the service department was very nonchalant and did not show any concerns about my concerns. Just brushed me off with an “oh well”. Had to speak to manage several time during the process. He was very understanding and expressed his concerns about the situation. He was very nice. When they did bring my truck to the front after service the man just threw the keys in the dash board and walked off. No one brought me the keys or told me the truck was brought up. I once again had to ask the manager who looked all over the service department area for the keys before checking the truck. When I asked him if they could have left the keys in the truck he said “they better have not”. That was very unsafe as anyone could have walked up to my truck and took it. I have bought 2 vehicle from their dealership and refused to let anyone else service my vehicle but Ray Brant Toyota because I have always had a pleasurable experience. Hopefully these issues will be corrected or I will have to take my business else where. More
by BATHSHEBIA
Employees Worked With
Erick Burgess Sr, Shelia Leblanc, Lenny Thomas
December 02, 2021
Always quick and efficient. I appreciate the way my car is always delivered on time as promised and the work is completed to my satisfaction. Last but certainly not least, Sheila has to be the best servic is always delivered on time as promised and the work is completed to my satisfaction. Last but certainly not least, Sheila has to be the best service rep I've ever had the pleasure of working with! More
by DSmith
Employees Worked With
Shelia Leblanc
December 01, 2021
Very professional, Overstanding, and helped me to find the perfect car for me, not for the Sale….. he took every detail given and applied to find something that meets my taste, needs, wants, and financia the perfect car for me, not for the Sale….. he took every detail given and applied to find something that meets my taste, needs, wants, and financial boundaries. I personally recommend him to anyone that wants to find the right car for them. Even if you are not sure of what you want, GianCarlos will get to know you to figure out what will be best for you. More
by Jared Johnson
Employees Worked With
Giancarlos Chavez
November 30, 2021
My tundra has been in the body shop for 4-1/2 months I messaged Fred the manager to see if they could help me speed up the repair got an auto response and no real response to my Inquire. I would not use messaged Fred the manager to see if they could help me speed up the repair got an auto response and no real response to my Inquire. I would not use their body shop at all. More
by Chasrobards
Employees Worked With
Fred Mena
