
Toyota of Kenner
Kenner, LA
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Vehicle was assessed in a timely manner and the repair options were sent to me via text message. I approved the procedures, and my vehicle was repaired within 24 hours. Car trouble is never fun, but at le options were sent to me via text message. I approved the procedures, and my vehicle was repaired within 24 hours. Car trouble is never fun, but at least the dealership made the process easy. More
Went in for routine maintenance with no other issues. After waiting 2 hours with no communication, I Was told a tire had a nail and needed repair - which I authorized. After another hour, the work was do After waiting 2 hours with no communication, I Was told a tire had a nail and needed repair - which I authorized. After another hour, the work was done and I paid and went home. By the time I got back home (30 miles away), my tire pressure light was on (never came on prior to my service) and has stayed on since. I tried calling, but the service dept doesn’t pick up and their voicemail is full. I used to love this location, but they are definitely not at the same level they once were. More
Always ready, always courteous, very thorough. Sometimes they forget to wipe off the dirty fingerprints but that’s minor. Overall very satisfied. they forget to wipe off the dirty fingerprints but that’s minor. Overall very satisfied. More
The dealership seems to run smoothly and my salesman(Rene) was extremely professional. The process could have been a little smoother, but the car-buying experience is stressful on its own. O salesman(Rene) was extremely professional. The process could have been a little smoother, but the car-buying experience is stressful on its own. On a side note..my car is everything I wanted. More
I was told without an appointment there would be a two hour wait. I understood. I was pleasantly surprised that My work was completed in one hour. Thanks for always being there for me. hour wait. I understood. I was pleasantly surprised that My work was completed in one hour. Thanks for always being there for me. More