
Toyota of Kenner
Kenner, LA
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I’ve always had good experiences from this service dept. I brought my car in because one tire had a slow leak. This leak started shortly after having the tires rotated. I was concerned the leak was due to I brought my car in because one tire had a slow leak. This leak started shortly after having the tires rotated. I was concerned the leak was due to the car’s previous service. It turns out there was a nail in the tire and it was repaired. My two complaints are that 1) it took over 1 1/2 hours to get the tire patched even though I had a scheduled appointment and 2) my service rep did not communicate what was found or what happened. He just told me the car as ready. He did give me the pertinent info after I inquired. I have a long history with Ray Brandt and will continue to bring my car here. I offer this as a little constructive criticism. More
We had a great salesman. He tried his best to give us a good experience. The entire experience was very professional. This is our third Toyota. We have been pleased with each He tried his best to give us a good experience. The entire experience was very professional. This is our third Toyota. We have been pleased with each of the salesman that we have used. More
Always professional service and very professional and friendly staff. The work was done within an hour of my arrival. I have always had good experiences at this dealership in all departments. friendly staff. The work was done within an hour of my arrival. I have always had good experiences at this dealership in all departments. More
People are helpful, but price is too high for oil change. They didn't wash my car like always. The extra charge just to use a credit card is not acceptable. Back to writing checks is unnecessary in 2022. They didn't wash my car like always. The extra charge just to use a credit card is not acceptable. Back to writing checks is unnecessary in 2022. More