Toyota of Huntington Beach
Huntington Beach, CA
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320 Reviews of Toyota of Huntington Beach
Excellent service, I went for a car and returned with the one that best suited my liking. Excellent service both by the seller and by all the service in general one that best suited my liking. Excellent service both by the seller and by all the service in general More
courtesy, helpful, not pushy, eager to inform and offer suggestions, customer friendly, would purchase another vehicle from this dealership, brayan and blake were excellent to work with, thank you suggestions, customer friendly, would purchase another vehicle from this dealership, brayan and blake were excellent to work with, thank you More
My experience at the dealership was amazing. My advisor, David Silva, is extremely knowledgeable and efficient. Also, an extremely helpful young man named Allan ensured I received my truck promp My advisor, David Silva, is extremely knowledgeable and efficient. Also, an extremely helpful young man named Allan ensured I received my truck promptly when he delivered it. More
Not sure about their sales, but for service, stay away from this dealership. They just lure you in with empty promise and charge you with a hefty price for diagnosis and repairs. When I called and ask a from this dealership. They just lure you in with empty promise and charge you with a hefty price for diagnosis and repairs. When I called and ask about the drive cycle for my 2001 Sienna after clearing engine light, the technician told me that they can do it as well as smog check for $110. but when my wife brought the car in, they just totally ignored what was said on the phone and just did a diagnosis without telling my wife how much it costs, After everything is done, I owe them $220 or I won't get my car back! and if I do the $3900+ repair, the diagnosis fee can be waived! Even a small repair shop would let you consent the charge before doing anything! More
They always provide me excellent service. Whether it's the sales department or the service department, I always have a great experience. My last visit was for service. I had an oil change Whether it's the sales department or the service department, I always have a great experience. My last visit was for service. I had an oil change and coolant service performed. They finished before the estimated time. The price was right too! More
Service event is not driven by customer care. Very confusing how maintenance agreement works for oil change and tire rotation. Dealer refused to rotate tires which should happen every time. No o Very confusing how maintenance agreement works for oil change and tire rotation. Dealer refused to rotate tires which should happen every time. No one reviews the results of the inspections with the customer. Recommend not trying to wait unless you have lots time. They tend to underestimate how long it will take. More