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Toyota of Hemet
Hemet, CA
6,703 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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6,703 Reviews of Toyota of Hemet
April 08, 2016
Great Service I get my oil changed at the dealership. This time took excessive time so I was offered a coupon to compensate for my wait time. I get my oil changed at the dealership. This time took excessive time so I was offered a coupon to compensate for my wait time. More
by Jana
Employees Worked With
Danny
April 08, 2016
Excellent service to a whole new level Oil change service done on 4/4/16 at Gosch Toyota in Hemet. Place is entirely new. Overall experience is unbelievably outstanding. From time of arriva Oil change service done on 4/4/16 at Gosch Toyota in Hemet. Place is entirely new. Overall experience is unbelievably outstanding. From time of arrival to time of departure, there was nothing short of excellent customer service! Timely, courteous, professional, clean, great amenities in waiting room, staff going the extra mile to serve you best! Keep it up. More
by cebrustia
Employees Worked With
Daren
April 08, 2016
Great service, great people! I recently brought in my 2007 Highlander for its 5,000 mile service and inspection. Darrin Guy and the rest of the service crew have taken care of us I recently brought in my 2007 Highlander for its 5,000 mile service and inspection. Darrin Guy and the rest of the service crew have taken care of us since we bought the car 2 years ago. This time around, the mechanic noticed several areas under the car that had evidence of leakage, including the transfer case and rack and pinion unit. As I was about to go into sticker shock from the cost of repair, Darrin reminded me that we had purchased the extended warranty and that the repairs should be covered. Long story short, he had the adjuster come in, okay the repairs on Monday, and I had my car back good as new on Wednesday. They even covered the cost of a rental vehicle! Darron and the rest of the employees at Gosch Auto Group have always been courteous, knowledgeable, and professional to my wife and I. Customer for life! More
by Tony
Employees Worked With
Darron Guy, Service Department
April 08, 2016
Paid for service agreement we didnt want Told sony sales mgr did't want anything he added a $2500 service agreement we never asked for never want him to help us again Told sony sales mgr did't want anything he added a $2500 service agreement we never asked for never want him to help us again More
by gpmeza
Employees Worked With
sal Rodriguez
April 07, 2016
Great Friendly Service Friendly service with a smile. Willing to go above and beyond to keep me happy. kept me informed with what is going on with my car. Friendly service with a smile. Willing to go above and beyond to keep me happy. kept me informed with what is going on with my car. More
by Selene
Employees Worked With
Matt Thornton
April 07, 2016
First car accident and wasn't sure what to expect I couldn't have been more happy about the results and how safe I felt after getting my car back. It was a brand new car only 6 months old and I had my I couldn't have been more happy about the results and how safe I felt after getting my car back. It was a brand new car only 6 months old and I had my first accident :( I wasn't sure what to expect. My car was in great hands!! It took a long time to fix and $11,OOO later I feel safe driving my family again!! Thank u gosch Toyota More
by Kiamom12
Employees Worked With
Randi
March 15, 2016
2016 Prius C Hybrid They have good selection but i didnt have to look around coz I knew what I wanted already having an idea from my sister who has a Prius. I was impress They have good selection but i didnt have to look around coz I knew what I wanted already having an idea from my sister who has a Prius. I was impressed with the knowledge Dale Ferguson have about cars. He is very well informed of the products he is selling. Also, his customer service is excellent. Not too agressive, but agressive enough to close a deal! Next time we will be on the market for a car, i will call Dale Ferguson of Gosch Toyota. Go Gosch Toyota! More
by 411_Reviewer
Employees Worked With
Dale Ferguson
March 09, 2016
VERY GOOD WE JUST PURCHASED A 2016 TOYOTA RAB 4 WE HAVE ONLY HAD IT A FEW DAYS BUT VERY HAPPY SO FAR WITH THE COMFORT AND HANDLING OF THE AUTO WHAT BROUGHT US T WE JUST PURCHASED A 2016 TOYOTA RAB 4 WE HAVE ONLY HAD IT A FEW DAYS BUT VERY HAPPY SO FAR WITH THE COMFORT AND HANDLING OF THE AUTO WHAT BROUGHT US TO THE DEALERSHIP WAS THE CONSUMER REPORT ON THE OVER ALL RATING AND GAS MILEAGE.COMPARED TO OTHER MID SIZE SUVS. WE WERE VERY PLEASED WITH ALL THE EMPLOYEES WE DEALT WITH WOULD LIKE TO THANK THEM AND PASS THE WORD ON TO OTHERS More
by stevieann146
Employees Worked With
Ben Bahmanzad
January 31, 2016
A great experience purchasing a truck at Gosch Toyota The price quoted over the phone was the same when I got there. They didn't try to 'bump-up' the price and no high-pressure sales. Purchasing a vehic The price quoted over the phone was the same when I got there. They didn't try to 'bump-up' the price and no high-pressure sales. Purchasing a vehicle can be stressful but this was a pleasant experience. More
by richard
Employees Worked With
Dale Ferguson, Emilio Aguilar
January 18, 2016
Shady Salesmen, Uneducated Technicians I work in sales, and understand that if you're selling a quality product - you don't need to lie. However, Saul Rodriguez doesn't seem to understand t I work in sales, and understand that if you're selling a quality product - you don't need to lie. However, Saul Rodriguez doesn't seem to understand this. I was given approximately 2 minutes to test drive my Camry, which was running on fumes in terms of gas. I should have known better since I am a salesmen myself, but he was so quick to rush me into my decision. He made me feel like this was the only car I could get approved for. The morning after my purchase, I went to start my vehicle and NADA. It turns out the technicians (who also seem to be incompetent) had crossed a wire under the dash where they removed an aftermarket alarm (the car had to be towed to the dealership). Instead of being told the truth, Saul lied about this and gave me some hocus pocus story. I only found out the truth when I viewed my service records online, I couldn't get anyone at the dealership to tell me the truth. Now almost exactly a month after my purchase, my transmission is slipping. They didn't want to flush the fluid, and only did after I complained and complained. Turns out it was sold to me with BLACK TRANSMISSION FLUID. Toyota is required to perform a very extensive inspection, which they failed to do in this case. Oh and my service advisor, Darren, left me sit in the lobby for an hour after my car was complete. I'm so distraught about the issues I'm having and dissatisfied with the very poor level of service I've received. I've contacted TOYOTA directly to make a complaint for this dealership. If this car gives me one more single issue, I'm getting a lawyer because The Lemon Law is a very real thing. More
by verymad123
Employees Worked With
Saul Rodriguez, Rick, Darren Guy
